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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Cyber Security

What Every Business Needs to Know About Cyber Security

By: Victoria O'Campo
September 9th, 2019

In the demand of a technologically driven market, a small business’s networks and systems are the crown jewel of a company's operations — they store all of your greatest assets and are vital to maintaining business success.

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Blog Feature

Better IT Results | Business Technology

Five IT Anchors Holding Your Business Back

By: Courtney Casey
September 4th, 2019

The signs that IT is holding your business back can be blatant or subtle. On the blatant side, you could actually see your people struggling. They’re slowed down by technology tools that crawl instead of hum. Operations stop with unexpected downtime. Then there’s the subtle side, where you might just be looking at your numbers and wondering why your business isn’t as profitable as you think it could be.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Better IT Results | Ask An IT Guy

Blocking Social Media at Work: Is it Increasing or Decreasing Productivity?

By: Corey Stevens
August 28th, 2019

Social media can be a wonderful tool for some job roles and a major distraction for others. One of the things we regularly hear from executives is, “how do I give my people access to the websites they need without it being a drain on productivity?”

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Blog Feature

Executive Insights | Leadership

Can Everyone See the Big Picture?

By: Marty Kaufman
August 26th, 2019

I spend most of my time with business owners and executives discussing where they want to go and how they are supposed to get there. I relate easily to these conversations, and I like to challenge the executives with ideas that will help them reach the goals they have outlined. From a quick chat and a few details, I can step right into their shoes and we are off running toward a plan.

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Better IT Results | Business Technology

Do You Have the Right IT Crew?

By: Courtney Casey
August 21st, 2019

It can be hard to know if you have the right people working on IT for your company because IT problems look like… well... IT problems. You might have issues that aren’t getting solved; disappointing results from technology investments; or complaints from employees that their technology tools are slowing them down.

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Blog Feature

Cyber Security

AI vs. AI in the Small Business Cyber Security Fight

By: Courtney Casey
August 14th, 2019

Unless you stop to think about it, you probably won’t recognize all the ways that you’re interacting with artificial intelligence (AI) in your everyday life. AI is what personalizes your social media feeds and search results. AI makes your virtual assistant seem like “she” really knows you. AI reads your messages and emails giving you suggestions on what to reply based on the content of the message you received. While AI makes us faster, more accurate or seemingly smarter, the bad actors in the cyber crime ecosystem are also maximizing on this evolving technology, making it increasingly necessary to fight fire with fire.

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Blog Feature

Company News | Team Member Spotlight

Can-Do Means She Cares - A Spotlight on Cheryl Carlson

By: Courtney Casey
August 12th, 2019

If you ask Cheryl Carlson’s co-workers to describe how she goes about her work, you’re going to hear words like – focused, thorough, accurate, and fast, all wrapped up in a can-do attitude. And if you ask Cheryl why she takes such pride in what she does, and why she is driven to do her best for clients and teammates, you’ll find out that what’s on the outside is totally guided by what’s on the inside. 

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Technology Planning | Business Technology

Data Management: It's Not About the Software

By: Courtney Casey
August 7th, 2019

When you think about getting a better handle on data management for your manufacturing, distribution or logistics company, your train of thought might take you immediately to getting new software. While this is a step in the process, putting it at the front-end is the wrong place because data management isn’t about the software. It’s about changing the way that your employees and your business operates on a day to day basis.

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Blog Feature

Business Technology

Five Ways to Improve Your Business by Improving Data Management

By: Courtney Casey
July 31st, 2019

As you look at your numbers, do you feel like there’s a disconnect with how much business you’re doing and how profitable your company is? It might not occur to you to point your finger at data management when you’re trying to figure out why your bottom line isn’t responding as it should be. If you aren’t capturing the right data, or if you have to grab data from disparate locations, there could be important questions that you can’t answer, or that you aren’t answering accurately, and this could obstruct your success.

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Blog Feature

Cloud Computing | Executive Insights | Business Technology

Are You Prepared for the Future of the Cloud?

By: Marty Kaufman
July 30th, 2019

The Cloud is awesome, right? I love what the Cloud has to offer. We all use it even if we don’t realize it – Facebook, Instagram, YouTube, and Amazon, to name a few. Even the technology that many of us now have in our homes is made possible because of cloud computing – smart thermostats and home automation, video doorbells and security systems.

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