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Tech Alert: HELP! I Hired the Wrong IT Company

We've all been there. After hiring a new IT company, destined for what felt like a perfect match, something fell flat.

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Ask an IT Guy: Why my Hardware Needs IT Support AND Manufacturer Support


It seems like everything is a gimmick these days. It’s easy to feel like everything has an add-on that’s just trying to skim another dollar off the top. But one place that deserves your hard-earned cash is the warranty, or manufacturer support for your hardware.

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Follow the Plan - Give It Your Best

I got the opportunity to run the iconic Boston Marathon this month.

Held each year on Patriot’s Day (April 17), the Boston marathon is a “bucket list” race for many serious distance runners. The qualifications for entry are stiff. All 30,000 entrants (less 3,000 charity spots) had to run a qualifying time in a sanctioned marathon. There are people all over the world who work for years to earn a cherished spot in their respective age group.  

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IT Untangled: A Small Business's Guide to Outsourced IT Support

You’ve probably heard the term “managed services.” You might have wondered what it meant and if it had anything to do with your small business. You’ve also probably heard the term outsourcing. Those words are often used interchangeably.

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Tech Alert: Are Outsourced IT Services Safe?

Outsourcing IT tasks has gained a lot of popularity for small-to-medium sized businesses in recent years. But how safe is it?

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Tech Trends: Popular Collaboration Tools for Small Business

Teamwork is the principal idea behind how small businesses run.  Small businesses rely on productivity to drive their profits. With fewer resources than their big business counterparts, it's important to reach max productivity.

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IT Untangled: How Great IT Services Help Employee Retention

Small business has come a long way from the days of landlines and print only ads. Now, you spend much of your time competing with the big guys, thanks to technology.

Technology also helps small businesses attract and keep big talent. There are several strategies to keep your employees proactive, engaged, and happy. A great IT department, in-house or outsourced, is an unlikely, but important, part of keeping employee retention high.

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4 Technology Tips to Prevent Fraud and Embezzlement in Small Businesses

Fraud and embezzlement – two words business owners never want to hear.

With recent hacker news coverage, you’d think that online attacks would represent the largest losses for companies. But that’s not the case. The largest losses usually come from internal attacks.

You want to trust that your people have your best interests at heart, and many of them do. But that level of trust can get companies in trouble. It’s just too easy for fraud and embezzlement to go undetected sometimes. Setting up controls to prevent it doesn’t mean you don’t trust people – it just protects you from the risks.  

What can you do to help prevent these things from happening in your company?

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Tech Alert: Data Migration - Avoid These Problems

Welcome to the great beyond. Whether you’re upgrading to the Cloud or to a better server, it'll be a process. Of course, we all want it to go as smoothly as possible. The best way to avoid potential problems is to plan for them in advance. I know it sounds counterproductive, but if you can zero in on the main hazards, you can avoid the problems that accompany them.

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IT Untangled: Improve Your Sales Process With Technology

There’s a philosophy that states everyone should spend 20% of their day working on their future. In the demanding world of small business, that isn’t always feasible. At times with limited staff and busy schedules, by the end of the day, you’re beat. There is something, however, that can work on that 20% for you. Technology.

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