<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=573132769549581&amp;ev=PageView&amp;noscript=1">

The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

IT Support FAQs | Reducing IT Costs

The Pros and Cons of Outsourcing IT Services

By: Courtney Casey
March 8th, 2019

In today’s digital business world, it’s rare to find tasks that don’t require the use of a computer, tablet, or smartphone. This means that delighting your clients and keeping your employees productive depends heavily on the efficiency and competency of your company’s Information Technology department processes, whether it’s internally staffed or outsourced to a third party.

Read More

Share

Blog Feature

Company News | Employee Spotlight

It’s All About the Pro-Employee Environment for John

By: Courtney Casey
March 6th, 2019

When John Leete wanted to move back to California from Denver, it was his experience in the IT industry that helped him land a job as a Systems Administrator with Accent Computer Solutions. It wasn’t until some 100 days later, however, that he realized how very fortunate he was to become a part of an organization that was not only welcoming and supportive, but overwhelmingly pro-employee.

Read More

Share

Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Executive Insights | Getting Better IT Results

An IT Lesson from Williamson’s Shoe Blowout

By: Marty Kaufman
February 28th, 2019

Whether you follow basketball or not, you might have heard about Zion Williamson’s shoe blowout, 33 seconds into the February 20th game between Duke and the University of North Carolina. Williamson, a freshman who plays forward for Duke and is the projected #1 overall pick in the upcoming NBA draft, fell to the floor when his Nike shoe ripped apart. The result was a mild knee sprain that took him out of the game.

Read More

Share

Blog Feature

Business Planning | Leadership | Company News

February Focus: Planning, Expanding, and Securing

By: Marty Kaufman
February 28th, 2019

Can you believe how quickly February has passed? It certainly flew by for me. We've had a lot going on this month and I thought I'd share a bit from behind the scenes. Here is a quick update on what we have been focusing on this month:

Read More

Share

Blog Feature

Tightening IT Security

Beware of Tax Season Scams

By: Courtney Casey
February 25th, 2019

For most of us Jan. 1 to April 15 is just tax season, but for hackers its “prime hunting season” to steal personal and financial information from unsuspecting taxpayers and businesses. Each year, hackers roll out new phishing scams -- fake emails used to acquire sensitive information such as usernames, passwords, financial information, credit card details, etc. They fool the user into clicking links or attachments by posing as a trustworthy source.

Read More

Share

Blog Feature

Getting Better IT Results

How to Get the Most from Your Managed IT Services Relationship

By: Courtney Casey
February 18th, 2019

Have you ever been in a relationship where one person was the giver and the other was the taker? It doesn’t work. The word “relationship” implies two-way communication and the desire to put some energy into your connection. Relationship is the perfect word to use when you’re talking about managed IT services because, if you pick the right company, your provider isn’t just going to be your IT support vendor; they’re going to be your IT business partner. Read on to understand what we’re talking about.

Read More

Share

Blog Feature

Reducing IT Costs | Getting Better IT Results

The Difference Between Managed IT Services and Unmanaged IT

By: Courtney Casey
February 18th, 2019

Many executives don’t think they have unmanaged IT but they do. For whatever reason – to save money, for self-reliance, or lack of knowledge -- they decided that it would be better to cobble together their own mix of technology services and tools, rather than contract with a managed IT service provider to meet their IT needs. Chances are good that the outcome of their custom mix has not met expectations, and IT has become an increasingly frustrating obstacle that the whole business has to bump into every day.

Read More

Share

Blog Feature

Getting Better IT Results | Improving Productivity

Is Your IT Department Destined For Failure?

By: Courtney Casey
February 15th, 2019

Executives and Information Technology personnel historically have a difficult time seeing eye to eye. Many executives see the IT department as a necessary evil – you need it to keep the business running, but it’s just expensive and doesn’t add value to the organization. IT professionals frequently get a bad rap, which is unfair because in many cases they are destined for failure.

Read More

Share

Blog Feature

Company News | Employee Spotlight

Josh Builds His Technical Skillset and Meets Career Goals at Accent

By: Courtney Casey
February 13th, 2019

When Josh Garofolo started working at Accent Computer Solutions, he had his sights set on being a Technology Architect, but he wasn’t quite ready for that position yet. Over the next six years, he went from being a Help Desk Technician, to a Project Engineer, to a Technology Architect. As he advanced, he gained the knowledge and experience he needed to reach his goal, and now he’s a member of a collaborative team that designs and implements complex technology improvements for Accent clients.

Read More

Share

Blog Feature

IT Support FAQs | Getting Better IT Results

Planning For Data Disasters Of All Sizes

By: Courtney Casey
February 4th, 2019

When most people think about disasters, images of large-scale natural disasters generally come to mind such as fires, floods and earthquakes. What most businesses do not think about is how they will recover from smaller-scale disasters.

Read More

Share