The IT Support Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
You might think that Courtney Casey was destined to work at Accent Computer Solutions since she’s the daughter of Accent’s founder, Marty Kaufman, but when she went to college she was on a path to a career in Fashion Merchandising. During her sophomore year, however, her dad asked her to step in to take care of the monthly email newsletter. When Courtney said yes, it was because she needed a job -- little did she know that the job would turn into a fulfilling career in Marketing.
There’s a new term you should learn if you don't know it already: Business Email Compromise (BEC). It’s a formal way of saying someone’s email was used as a part of a cyber attack. The FBI calls BEC “one of the most financially damaging online crimes” and according to the cyber security awareness training company, KnowBe4, more than 90% of successful data breaches began with an email tactic called phishing. Phishing is an email scam designed to trick your user into doing some kind of action, like clicking a link or downloading a file, to get access to your organization’s network. Email is a prime target for cyber criminals and it continues to be a necessity in business, even though executive concerns about email security are increasing.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
Some who follow our newsletter may recall that I’m a pilot and enjoy flying. I need to participate in ongoing training to stay current with my license, and I was focused this month on my Instrument Rating competency. For the non-pilots out there, the objective of this training is to become extremely comfortable landing the plane in little to no visibility conditions, relying only on the plane's instruments for guidance.
As if we didn’t have enough to deal with during a pandemic, cyber criminals have increased their attempts to take over accounts, invade networks, kidnap data, and generally wreak havoc during 2020.
You probably know of an organization that has been the victim of a cyber attack because according to the 2020 Verizon Data Breach Report, 28% of all data breaches involved small businesses.
When Shane Moritz started his new job as a level one systems technician at Accent Computer Solutions two years ago, he immediately knew that he was joining something special. Every day as he reports to work, he feels like he’s helping out family members and friends with their IT issues, which doesn’t feel like work to him at all. “In this role, only 50% of it is troubleshooting and skill, while the other 50% is customer service,” Shane explained. “I enjoy helping out where I can and interacting with the clients, which is really what IT is like to me.”
When you buy a new device and connect it to the internet, do you think about security? If you’re like most people, your answer is “no” and that’s the reason why this year’s focus for National Cyber Security Awareness Month (NCSAM) is all about the security of connected devices. The objective of this annual campaign, started in 2003 through a collaboration between the U.S. Department of Homeland Security and the National Cyber Security Alliance (NCSA), is to increase attention on individual responsibility for security when using the internet, and the theme for 2020 is “Do Your Part. #BeCyberSmart.”
As a business owner or executive, you’re probably investing in some high-tech IT security measures to keep your company’s data safe and out of the wrong hands. What about the simple, low-tech cyber security steps? Unfortunately, sometimes people overlook the simple things they can to do to mitigate the risk of someone getting hold of something that they shouldn’t.
If you’re like me, when the end of the month rolls around, you like to reflect on how the month progressed. How was September for you? Hopefully, somewhat normal and even prosperous. Here at Accent, helping our clients navigate the challenges of working from home has been a continuing theme. The support required for home users has been challenging, but the team is doing very well.
Demand for California Managed IT Services Company’s Advanced Cyber Security Capability Skyrocketing (September 25, 2020 – Rancho Cucamonga, CA) Accent Computer Solutions, Inc. has been named to the Top 250 MSSPs list for 2020 by MSSP Alert, published by After Nines Inc. The list identifies and honors the top Managed Security Service Providers (MSSP), managed detection and response (MDR) and Security Operations Center as a Service (SOCaaS) providers worldwide.