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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Courtney Casey

In an industry dominated by men, Courtney Casey, Director of Marketing for Accent Computer Solutions, Inc., is making her mark on the world of information technology. Courtney has been immersed in the IT field most of her life and has been molded into the tech savvy expert she is today. She began working for Accent while earning her Bachelor's degree from California State University, Long Beach. Known in the Inland Empire as the "Tech Girl," Courtney is a regular columnist for the region's newspaper of record, The Press-Enterprise. Her columns address topical news trends, new technology products, and offer advice on how to embrace technology or avoid common IT pitfalls.

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Getting Better IT Results | Tech Girl

The Difference Between Data Backup, Disaster Recovery, and Business Continuity

By: Courtney Casey
January 15th, 2019

I’m sure you’ve heard the terms “backup,” “disaster recovery,” and “business continuity.” What most business owners do not realize is that these are three separate things and without all three pieces, their business is in a vulnerable position. Data Backup First off, data backup is just copying your data onto another device. This could be a tape drive, an external hard drive, or an offsite backup. In most of these forms, your data is being stored in a raw format. This means that your applications, configurations, and network settings are not being backed up with it, so if you needed to restore, or recover, your network from the data backup, you may be down for days or weeks.

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Business Planning | Getting Better IT Results | Improving Productivity | Tech Girl

Six Business Technology Problems to Solve This Year

By: Courtney Casey
January 10th, 2019

Did you make any new year's resolutions as the calendar turned over to 2019? In addition to the usual personal resolutions, such as eating healthy and spending more time with family, I encourage business owners and managers to add a few business resolutions to their list. Information technology is critical to operations for most companies and has the power to stop, or at least disrupt, business if things aren’t going well. When utilized properly, information technology can give companies a strategic advantage and help them accomplish their business goals and objectives.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Getting Better IT Results

Business Technology Resolutions for 2019

By: Courtney Casey
December 31st, 2018

Now that 2019 is almost here, have you decided what your New Year's resolutions will be? In addition to your personal resolutions of weight loss, spending more time with family, and getting organized, business owners and managers should be thinking about things they can resolve to do to make their companies more successful and operate more efficiently.

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Tech Girl

How to Keep Your Data Safe & Business Running During California's Fire Season

By: Courtney Casey
November 28th, 2018

It’s that time of year in California. Dry brush and Santa Ana winds put thousands of lives, homes, and businesses at risk. The recent Woolsey and Camp fires remind us that wildfires can start any time and they make quick work of any area, destroying everything in their path.

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Improving Productivity | Tightening IT Security

Top 4 Email and Online Scams To Avoid This Holiday Season

By: Courtney Casey
November 20th, 2018

Ready or not, Black Friday, the day after Thanksgiving, signals the start of the holiday season and many people will be looking for the best deals online. While you are shopping for the perfect gift and trying the get the lowest prices, the scammers are ready to pounce. They're using the same old tactics they've been using for years, but guess what? They still work. 

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Business Planning | Strategic Technology Planning | Getting Better IT Results

Technology Planning To Meet Your 2019 Business Goals

By: Courtney Casey
November 13th, 2018

It's not too early for business owners and managers to update their business plan for the coming year. Planning is necessary to not only make sure that you'll meet your 2019 goals, but to set up a realistic timeline for execution. For example, let’s just say that your 2019 goal is to add an additional million dollars to your business. How are you going to do that? What is going to be different about the way your business operates in order to make that happen? Can any functions be automated or outsourced? Will you be hiring any additional resources? Will you be moving or opening a new location?

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Tech Girl | Improving Productivity

6 Reasons to Get Excited About Upgrading to Windows 10

By: Courtney Casey
October 30th, 2018

As you may have heard, Microsoft will be saying its official goodbye to Windows 7 on January 14, 2020. The “end of life” of an operating system means that they will no longer be releasing any of the updates that keep it safe and secure.

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IT Support FAQs | Tech Tips | Tightening IT Security

Video Tip: 3 Tips To Secure Your Mobile Devices

By: Courtney Casey
October 4th, 2018

Want to make sure your smartphones, tablets, and other mobile devices are as secure as possible? Check out this 90-second video tip from Chris, one of Accent’s vCIOs, with 3 tips to secure your mobile devices.

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Tech Girl | Tech Tips

How to Make Sure Your Emails Get Delivered, Not Blacklisted

By: Courtney Casey
August 20th, 2018

You’ve just typed up your monthly email to your loyal followers and clients and you hit the magic button — send!

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Tech Girl | Strategic Technology Planning

The End is Near for Windows 7: Start Planning For Windows 10 Now

By: Courtney Casey
July 2nd, 2018

January 14, 2020 marks the end of support for one of the most popular operating systems for businesses – Windows 7. It was released in 2009 and has served us well, but the end is near and it’s time to start planning your transition.

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