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The ACCENT Learning Hub

The IT Services & Cyber Security Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Courtney Casey

In an industry dominated by men, Courtney Casey, Director of Marketing for Accent Computer Solutions, Inc., is making her mark on the world of information technology. Courtney has been immersed in the IT field most of her life and has been molded into the tech savvy expert she is today. She began working for Accent while earning her Bachelor's degree from California State University, Long Beach. Known in the Inland Empire as the "Tech Girl," Courtney is a regular columnist for the region's newspaper of record, The Press-Enterprise. Her columns address topical news trends, new technology products, and offer advice on how to embrace technology or avoid common IT pitfalls.

Blog Feature

Cyber Security

Cyber Security is a Shared Responsibility

By: Courtney Casey
May 20th, 2022

Cyber security sounds like something that falls under the responsibility of the IT department. IT may handle many of the responsibilities that go along with protecting your company from cyber threats, but that doesn’t make security the sole responsibility of the IT department. Ensuring that your business doesn’t fall prey to a cyber attack is everyone’s responsibility.

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Cyber Security | Managed Security Services

10 Questions to Ask When You’re Choosing a Cyber Security Assessment Provider

By: Courtney Casey
May 12th, 2022

When you need a cyber security assessment, the company that you choose to do the work matters. It matters because you don’t just want a provider who’s going to deploy some tools that will create a report. You need to choose a company that has expertise in interpreting the results so that your next step can be planning a course of action to close the gaps that are uncovered.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

IT Outsourcing

Top 10 Tips to Choose the Best IT Support Company for Your Businesses

By: Courtney Casey
May 4th, 2022

So, you’ve decided to outsource some or all of your IT support needs to a managed IT services provider. Now comes the hard part – figuring out which IT support company is best for your business. You know as well as I do that there are a ton of IT companies to choose from. At Accent Computer Solutions, we’ve seen plenty of IT companies come and go as the IT industry has shifted over the past 35 years that we’ve been in business. With so many choices, how do you compare them to each other? How do you know which one is right for your business?

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Blog Feature

Cyber Security

Top 10 Tips for Choosing an Outsourced Cyber Security Company

By: Courtney Casey
April 19th, 2022

There are many reasons why you’re considering using outsourced cyber security services. Perhaps you want to augment your internal IT team, it may have become evident that your current IT provider doesn’t have the security expertise that you need – or worse, you’ve experienced a cyber incident. Whatever your situation, once you’ve decided to weigh your options, you need to be able to evaluate what each provider offers before you can pick the right one for your business. Unfortunately, it’s not going to be an apples-to-apples type of analysis because each provider has their own recipe for service delivery.

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Blog Feature

Team Member Spotlight

Paying It Forward by Passing on Knowledge – A Spotlight on Mark

By: Courtney Casey
April 15th, 2022

When Mark came to work at Accent in 2021, it was because he wanted to go back to his roots, working on computers. He began his career back in the 1980s, and he says that he and the computer industry grew up together. In the early days, it was all about the challenge and learning something new. These days he’s more interested in sharing his knowledge.

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Blog Feature

Cyber Security

5 Takeaways from the Mailchimp Data Breach

By: Courtney Casey
April 14th, 2022

Email and marketing services provider, Mailchimp, discovered in March 2022 that a data breach had occurred. Mailchimp, owned by Intuit, has over 11 million customers worldwide but the data breach was confined to a very small number of customers who were targeted because they provided access to cryptocurrency accounts.

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Cyber Security | Managed Security Services

Can I Outsource Cyber Security and Keep Our Internal IT Team?

By: Courtney Casey
April 7th, 2022

A question that surfaces when business leaders are aware that they need to pump up their cyber security posture is – Can we augment our internal IT team with outsourced cyber security?  The answer is “yes,” and it can be the solution to not only improve security but to enable everyone in the IT department to be more successful, as well as secure.

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Cyber Security | Managed Security Services

vCISO: The New Leadership Role Your Small Business Needs

By: Courtney Casey
April 5th, 2022

Add another chair to your conference room table because there’s someone who needs a spot at your leadership meetings. It’s your virtual Chief Information Security Officer (vCISO). While they may not literally sit in on your meetings, their input is vital for executive decisions that pertain to managing cyber risk because they provide guidance and oversight for your cybersecurity strategy.

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Blog Feature

IT Outsourcing

Top 5 Pros and Cons of Outsourcing IT Services

By: Courtney Casey
March 29th, 2022

In today’s business world, it’s rare to find tasks that don’t require the use of a computer, tablet, or smartphone. This means that delighting your clients and keeping your employees productive depends heavily on the efficiency and competency of your company’s information technology (IT) department and its processes.

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Blog Feature

Tech Girl | IT Management

10 Most Common Technology Problems for Small Businesses [Updated for 2022]

By: Courtney Casey
March 25th, 2022

Information technology is critical to operations for most companies and has the power to catapult growth when utilized effectively. Conversely, powerful business tools can quickly become frustrating and expensive roadblocks to achieving business objectives if things aren’t going well with IT. Through extensive conversations with many executives about their IT situations, some common themes have emerged. These are the top 10 most common IT problems that small and middle-market businesses face.

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