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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Courtney Casey

In an industry dominated by men, Courtney Casey, Director of Marketing for Accent Computer Solutions, Inc., is making her mark on the world of information technology. Courtney has been immersed in the IT field most of her life and has been molded into the tech savvy expert she is today. She began working for Accent while earning her Bachelor's degree from California State University, Long Beach. Known in the Inland Empire as the "Tech Girl," Courtney is a regular columnist for the region's newspaper of record, The Press-Enterprise. Her columns address topical news trends, new technology products, and offer advice on how to embrace technology or avoid common IT pitfalls.

Blog Feature

Business Planning | Strategic Technology Planning | Getting Better IT Results

Technology Planning To Meet Your 2019 Business Goals

By: Courtney Casey
November 13th, 2018

It's not too early for business owners and managers to update their business plan for the coming year. Planning is necessary to not only make sure that you'll meet your 2019 goals, but to set up a realistic timeline for execution. For example, let’s just say that your 2019 goal is to add an additional million dollars to your business. How are you going to do that? What is going to be different about the way your business operates in order to make that happen? Can any functions be automated or outsourced? Will you be hiring any additional resources? Will you be moving or opening a new location?

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Tech Girl | Improving Productivity

6 Reasons to Get Excited About Upgrading to Windows 10

By: Courtney Casey
October 30th, 2018

As you may have heard, Microsoft will be saying its official goodbye to Windows 7 on January 14, 2020. The “end of life” of an operating system means that they will no longer be releasing any of the updates that keep it safe and secure.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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IT Support FAQs | Tech Tips | Tightening IT Security

Video Tip: 3 Tips To Secure Your Mobile Devices

By: Courtney Casey
October 4th, 2018

Want to make sure your smartphones, tablets, and other mobile devices are as secure as possible? Check out this 90-second video tip from Chris, one of Accent’s vCIOs, with 3 tips to secure your mobile devices.

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Tech Girl | Tech Tips

How to Make Sure Your Emails Get Delivered, Not Blacklisted

By: Courtney Casey
August 20th, 2018

You’ve just typed up your monthly email to your loyal followers and clients and you hit the magic button — send!

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Blog Feature

Tech Girl | Strategic Technology Planning

The End is Near for Windows 7: Start Planning For Windows 10 Now

By: Courtney Casey
July 2nd, 2018

January 14, 2020 marks the end of support for one of the most popular operating systems for businesses – Windows 7. It was released in 2009 and has served us well, but the end is near and it’s time to start planning your transition.

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Tech Girl | Tightening IT Security

Your IT Support Provider's Role in Regulatory Compliance

By: Courtney Casey
May 29th, 2018

With the recent enforcement of the European Union’s General Data Protection Regulation (GDPR) on May 25, 2018, there’s been a lot of talk regarding regulatory compliance; specifically, who is responsible for what.

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Tightening IT Security | Tech Girl

Top 6 Cyber Security Basics for Small Businesses

By: Courtney Casey
April 27th, 2018

    Most small business executives agree that cyber security threats are real. From malware to phishing scams, many have gone through the pain of losing data, money, productivity, or all of the above. If you haven’t suffered a loss yet, you should count yourself among the lucky. You know that your company data should be secured as much as possible, but cyber security is an expansive topic with many areas to cover, so where do you start?

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Training

Free and Low Cost Microsoft Office Training Options

By: Courtney Casey
March 26th, 2018

  Employees have a wide range of skill sets, and the ability to use technology effectively isn’t always one of them. Business owners and managers frequently ask about the best ways to train employees on technology. Most of the time, they’re asking for basic Microsoft Office training. The good news is, there are a ton of free and low-cost training resources available.

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Tech Girl

Local Business Leaders' Predictions Focus on Technology and Customer Experience

By: Courtney Casey
February 5th, 2018

To get some insights into what we can expect in 2018, I reached out to a few Southern California executives in varying fields and asked them what their predictions were for the year. Once I gathered the data, a few themes emerged. Not surprisingly, many of them had to do with technology, or the impact technology is having on other areas of business. Here are a few of the trends we can expect this year:

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Tightening IT Security

What We Know Now About Meltdown & Spectre

By: Courtney Casey
January 5th, 2018

If you’ve been following the news, you may have heard about two new security threats, called Meltdown and Spectre. Your technology security is critical to us and we’ve been monitoring the situation closely since the news broke on Wednesday, January 3rd. Details are still unfolding, so we’ll keep you posted. Here’s what we know now.

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