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Marty Kaufman

Marty Kaufman

Marty Kaufman is Founder and President of Accent Computer Solutions, Inc., a Southern California-based innovator in IT thinking. He got his start in the world of Big Data as Manager of Information Systems for General Dynamics. He earned his B.S. degree in Computer Information Systems from California Polytechnic University, Pomona in 1985 and started Accent Computer Solutions as a consulting firm in 1987. He has spent his entire career researching and implementing Information Technology strategies and processes to help his clients reduce the cost and risk of IT.

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Creating and Maintaining a Positive Company Culture

I was with a group of business owners a few weeks ago and the topic of company culture came up. 

As with any discussion of culture, it was an interesting and quite perplexing discussion. Some were curious what culture was all about, and others wanted to understand how to create a good culture at their organizations.

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Is IT Support Supposed to Be Frustrating?

Over the past four weeks, I've met with lots of business executives -- spending hours discussing things from information technology (IT) to taxes, and everything in between.

Turns out, business people are just about as frustrated with IT support as they are with taxes!

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Why Do We Put Off Decisions?

It’s a fact of life: we put off making decisions. Some of us are more decisive than others, but the fact remains, we all procrastinate from time-to-time.

Whether it’s in business or in our personal lives, we all do it. But why?

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Is Your Business's Information Technology Strategic?

This month has been significant in terms of the way business leaders have come to me for advice on getting the best technology results. 

As I reflect, I realize that there were two distinctly different ways in which people reached out to me.

The first was a business owner that was looking to advance his manufacturing system.

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7 Signs That Something in Your Business May Need a Change

Over the course of my business career, I've been lucky enough to meet and consult with a wide range of different leaders, and leadership styles. I'm thankful that I get to be the person that these leaders trust and confide in when they have business performance or employee-related issues.

It seems like there are 7 areas all business leaders find themselves dealing with at one time or another. I thought this month I'd share those situations, and how these items could indicate it's time for a change.

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Follow the Plan - Give It Your Best

I got the opportunity to run the iconic Boston Marathon this month.

Held each year on Patriot’s Day (April 17), the Boston marathon is a “bucket list” race for many serious distance runners. The qualifications for entry are stiff. All 30,000 entrants (less 3,000 charity spots) had to run a qualifying time in a sanctioned marathon. There are people all over the world who work for years to earn a cherished spot in their respective age group.  

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Where Are My Files? A Small Business Executive's Concerns About Cloud Storage

The Cloud is awesome! Specifically, cloud storage is amazing. 

Think about it - we can store our files, reports, pictures, and just about anything we want "in the cloud." The manufacturers and cloud storage providers make it SO easy. You just upload/copy the data to whichever cloud storage provider you want, and you can access it from your phone, computer, laptop, or tablet from almost anywhere with an Internet connection. 

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IT is a Process

This month, I’ve consulted with four different business executives in varying industries that all share the same frustration. They want better IT results, but after about 90 days of trying, they give up on the people and try something else.

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Communication is King

Have you ever taken time off from work to wait for an installer or repairman? Ever been disappointed because your appointment time came and went without someone showing up, and you didn’t get so much as a phone call?

No matter who lets you down, the pain of this situation can always be eased with a little bit of good communication. Everyone likes to be in the loop with their particular order or project, especially BEFORE a deadline is missed.

I think we all understand that, in service professions, problems come up and the repair time doesn't always follow a normal schedule. It’s hard to estimate how long a morning install or appointment will take. But if the schedule needs to change, a call would be nice.

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How To Create And Prioritize Your 2017 Business Plan

Now's the time to kick 2017 business (and life) planning up a gear!

Some of the folks I've talked to already have the plan finished and they're ready to roll. Others haven't even started planning yet.

Not to worry! It's certainly not too late - and it's not as hard as it sometimes seems. 

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