The IT Services & Cyber Security Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
Summer is in full force here in Southern California. It’s been a while since we’ve had a proper vacation season, so I hope everyone plans to have some fun with RV trips, airline travel, waterpark play, golf outings, ball games, and other adventures. With the return of our favorite summer past times, it feels like we’re back to normal.
Many years ago, my leadership team engaged in a super cool exercise to come up with our core values. It was called the Mission to Mars. We learned about it from the book Mastering the Rockefeller Habits by Verne Harnish. If you’ve ever participated in something like this, it’s likely that you still remember it. The exercise went kind of like this…
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
April 2022 was a very special month for us here at Accent Computer Solutions. We had our first in-person All Hands meeting since February 2020! For at least 10 years prior to the pandemic, our local employees would gather for our monthly get-together at the office. I’m sure most people did not fancy getting up earlier than usual to travel to Rancho Cucamonga for a 7:30 am meeting, but it was an awesome experience once we were all gathered together.
Sometimes it takes a great big disruption to stimulate the best changes. I think you know what disruption I’m talking about. The last two years have affected everyone. Fortunately for our organization, there is progress to be recognized as we come out the other side. Here at Accent, we worked hard to make sure that our business stayed healthy enough to exist during the toughest of times. Most of my stress came from trying to make sure we continued to provide good jobs for everyone during a financially difficult time. As we transitioned our staff to remote work, the change in work habits for some meant that productivity per person dropped to a concerning level.
We’re at a time in history when there’s concern across the world about our security (both physical and cyber) and what the future brings us as a nation. There seems to be a collision of superpowers that has us wondering how this all pans out. Uncertainty has been everyone’s normal for the past two years, and the addition of world turmoil is not a welcome turn of events. Putting political issues aside, I’m sure most of us would like the current concerns to be resolved quickly.
Like a lot of business leaders I know, I’m in the middle of strategic planning as we begin 2022. My vision is to build enterprise value into my company, and that includes building an organization that can handle the growth. So, what’s most on my mind right now is how to develop management strength. To get this process going, I’ve been asking – what does the org chart look like at this new level? What do we need to do to continue to deliver the best possible client service? In my mind, we need to get the leaders in position. Then they can mold their teams, hiring and training as needed, and identify technologies that will layer in efficiencies.
If you want a really good long-term strategy for building talent at your company, look at how it’s done in baseball. In baseball, the beginning of the recruiting process isn’t focused merely on capability. Instead, it’s focused on potential, and that’s the whole reason for the farm team. The farm team is where talent is grown.
I’ve been spending a lot of my time on the phone with job candidates lately. That might be surprising to you if you know that I’m not usually on the front line for recruiting. We’re hiring for several positions at the moment and our experience through “The Great Resignation” is not too different from what my peers in the IT industry around the nation have been going through.
With all that’s going on in the world, it’s hard to believe that it’s nearly the end of 2021. Yet here we are, staring the fourth quarter right in the face.
There’s a common theme that runs through the increasing number of conversations that the Business Development Team at Accent has had with business owners and IT directors these past couple of months. Southern California business leaders are seeking out ways to improve every function of their business, and that includes IT Operations.