What trends impacted municipalities the most in 2021?

This year, as we lived through the peaks and valleys of the pandemic and as we continue to hope for a return to normalcy, we saw a few big trends impact municipalities.

• Remote working was here to stay.
• Cybersecurity (and getting cyber insurance) became a more critical problem.
• In-person events and conferences increased, allowing for more meetings, presentations, and networking.
• Information technology—often driven by cybersecurity needs, an increasingly digital world, and more laws and regulations—remained at the forefront of many conversations in 2021.

Through it all, we helped you stay on top of these technology trends through our blog and newsletter. Here are the 10 most popular articles this year, counting down from 10 to 1.

10. How to Identify The 2 Types of Key Performance Indicators

9. The Biggest Hidden Red Flags in a Phishing Email

8. Communication Breakdown: 4 Common Issues with IT Support

7. Water Supply Attack Illustrates Security Lessons for Municipalities 

6. Why Is a Municipal Website So Valuable?

5. The Threat from Inside: Why Your Cybersecurity Tools Must Now Detect as Well as Prevent

4. A Guide on How to Stream Council Meetings

3. 5 Cybersecurity Vulnerabilities That Need Strong Policies

2. 5 Unexpected Yet Common Data Backup Obstacles

1. Cybersecurity Checklist for Municipalities: Where to Begin?

In 2022, we will continue to deliver articles, webinars, and events that address your most critical needs and keep you informed about how technology impacts municipalities. We hope you are able to take a break with family, friends, and loved ones during the holiday season and that 2022 promises to be a spectacular year.