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The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Technology Planning

IT Project Process: 3 Steps to Help Your Next IT Project Run Smoothly

By: Derek Woolf
December 16th, 2021

If you had a bad experience with your last IT project, it’s understandable if you’re reluctant to give the go-ahead on the next initiative that needs your approval. Unfortunately, with the pace that technology changes, you can’t just get your IT systems to a certain point, say “done.” Technology is always evolving. Further IT projects are inevitable.

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Cyber Security

5 Common Cyber Security Myths Business Leaders Believe

By: Accent Computer Solutions
December 14th, 2021

In a previous blog article, Marty Kaufman recounts the story of meeting with a business owner who was panicked and in crisis mode because of a cyber attack. If we could backtrack to the days, weeks, and months before the attack, we’d find that the business owner didn’t pay much attention to cyber security because he thought the odds of a data breach happening to him were low. As it turned out, the odds were higher than he thought, and it did happen.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Tech Girl

IT Department Staffing: What to Do When Your IT Manager Retires

By: Courtney Casey
December 7th, 2021

You've had an information technology (IT) manager on staff for the last 15 years, and they just told you that they're retiring. They know your business and your systems intimately – they might have even built them! So, how will you fill their shoes? How will you get what you need when they're gone? The good news: Retiring employees generally give you ample notice. This gives you the opportunity to fully assess the situation and plan for a smooth transition. When employees leave voluntarily, and you part ways amicably, transferring the knowledge to a new person or company should be much easier.

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CMMC Compliance

CMMC 2.0: What’s Different About the New Cybersecurity Maturity Model Certification

By: Courtney Casey
November 30th, 2021

The Department of Defense (DoD) has released a new version of Cybersecurity Maturity Model Certification (CMMC) requirements for their supply chain. The new CMMC version (referred to as CMMC 2.0) has been drafted in response to more than 850 responses that the DoD received during the public comment period following the release of the initial 1.0 version.

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Executive Insights

Building a Farm Team: The Strategy for Long-Term Recruiting

By: Marty Kaufman
November 29th, 2021

If you want a really good long-term strategy for building talent at your company, look at how it’s done in baseball. In baseball, the beginning of the recruiting process isn’t focused merely on capability. Instead, it’s focused on potential, and that’s the whole reason for the farm team. The farm team is where talent is grown.

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Blog Feature

Cyber Security

17 Foundational Cyber Security Measures Southern California Businesses Need in 2022

By: Accent Computer Solutions
November 23rd, 2021

Hackers are getting more sophisticated. As a result, the minimum security protections that businesses need to defend against cyber criminals have changed. Cyber criminals have advanced the technology they use to sneak in (or bust through) network doors, so the list of must-have cyber security basics has expanded. To have a fighting chance, you need a layered cyber security strategy.  It might be hard to know what those layers should be if you’re not a technology specialist. You might even have a gut feeling that what you’re doing right now isn’t enough. So we’re here to help.

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Blog Feature

Team Member Spotlight

Challenged to Be Extraordinary – A Spotlight on Steve C.

By: Courtney Casey
November 19th, 2021

After languishing in a stressful job as a salesman for a discount tire company, Steve knew he needed a change. Interested in computers since he was young, he really wanted to pursue a career in IT, but he lacked a formal education or training in the field. Fortunately, the tire company gave him the flexibility to attend school for networks and communications, and he found his first IT job at Accent Computer Solutions.

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Cyber Security

3 Reasons Why Southern California Businesses Outsource Cyber Security Services

By: Courtney Casey
November 18th, 2021

If crime increased in your neighborhood, would you do something about it? Of course, you would. You’d make sure that all the doors and windows to your house were locked. You might even beef up your defenses and purchase a security system just to get the peace of mind that your family and property are safe. The risk of a cyber attack in the internet neighborhood where you do business is increasing. Still, unfortunately, many organizations aren’t successful at locking the doors and windows to their data and systems.

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Cyber Security | Cyber Insurance

What is Cyber Insurance and Does My Small Business Need It?

By: Courtney Casey
November 9th, 2021

As a business leader, cyber liability insurance is something you've likely heard of, but you may not know exactly what it is and if your business needs it.

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Cyber Security

Hackers, The WiFi Pineapple, and Small Business

By: Accent Computer Solutions
November 4th, 2021

WiFi-enabled devices are now a part of our everyday lives. Think about it, what isn’t WiFi-enabled in your life? From our cars to our coffee pots, the Internet of Things (IoT) has taken over the world.

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