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The ACCENT Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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IT Untangled

IT Untangled: Do Water Districts Need Different IT Support?

By: Mireya Fernandez
September 21st, 2017

Water districts play a huge role in everyone’s life. Thanks to them, we have clean water in our homes, offices, and schools. But when you think “water districts,” you don’t think of information technology (IT). Like any other office building or company, they still need phone systems, workstations, and Internet service. Plus, don’t forget security is a must no matter what industry you are in.

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8 Best Value Computers & Laptops for Small Business 2017

By: Mireya Fernandez
September 20th, 2017

Computers are the backbone of most, if not all, business environments. And while things are getting blurry between tablets, 2-in-1s, and laptops – the need for a high-functioning machine is in more demand than ever. Finding the right business laptop for your needs is a serious investment. It’s always best to get the facts straight up before you make that large purchase.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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IT Untangled

IT Untangled: What's Network Support and Why Does My Business Need It?

By: Mireya Fernandez
September 19th, 2017

You have probably heard the phrase “the network” a lot of times. And the phrase that usually follows it is “network support.”  But what is the network, and why does it need support? It can be super overwhelming because there are so many kinds of support – software support, server support, hardware support – and they all sound the same. We get it.

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Tech Alert

Tech Alert: 5 IT Services Your Company Can’t Live Without

By: Mireya Fernandez
September 18th, 2017

When your system is down or emails can’t be sent, who do you call? And no, the answer isn’t Ghost Busters. But, really: what do you do when something goes wrong? Take a moment and think about how you do your job. How your employees do their jobs. How the company runs... Most of what you depend on is technology-based, right? 

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Tech Minute

Tech Minute: The State of Cyber Security – Ransomware

By: Mireya Fernandez
September 14th, 2017

On September 7th, a nearly full room of 30 business executives and managers came out to the Rancho Cucamonga Chamber of Commerce's Monthly Business Connection Network (BCN) Lunch. Accent Computer Solutions, Inc.’s Chief Operating Officer, Derek Woolf, was thrilled to present this month speaker, Julio Martin from WatchGuard Technologies. Julio has been in the IT world for over 20 years. He specializes in the security of small to mid-sized companies.

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Tech Alert

Tech Alert: 5 Ways Outsourcing IT Leads to Faster Business Growth

By: Mireya Fernandez
September 13th, 2017

Outsourcing to a local IT support company has become very popular with big and small businesses alike. Companies have improved efficiency and increased their bottom line using an outsourced partner.

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Ask An IT Guy

Ask an IT Guy: How Do IT Support Companies Know My Business Needs?

By: Mireya Fernandez
September 12th, 2017

Outsourcing some or all of your IT support needs can seem like a huge leap of faith. You don’t know them; they don’t know you – how could this possibly work? The onboarding process of a new IT support company makes a difference. For an outsourced company to know your needs, better stabilize your business, and help you grow, they must understand where you are. We at Accent Computer Solutions, Inc. have a system in place that walks us through your entire process. This diagram enables us to find the single points of failure throughout your process so we can better support your business.

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Getting Better IT Results

How to Transform the IT Department from Stalled to Smooth Sailing

By: Courtney Casey
September 8th, 2017

“I just don’t feel like we’re moving forward,” is a phrase I hear from business executives a lot. When they’re talking about their company’s information technology (IT), that’s a bad sign. They know that it’s important to their future success, but they feel stuck – like there isn’t a lot of progress happening. Management of your IT department might be unintentionally holding your company back. Here’s why.

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IT Untangled

IT Untangled: Office 365 Password Troubleshooting - I Forgot My Password

By: Mireya Fernandez
September 7th, 2017

We’ve all been there! You’ve tried every username and password combination you can think of and yet you still can’t reset your Office 365 account. It’s beyond frustrating, and of course there’s that slight feeling of foolishness -- Did I really forget this, REALLY?!?! But have no fear, our help desk engineers, here at Accent Computer Solutions, Inc. happily tackle problems like this daily. And together with them, we've created this step-by-step guide to help you regain access to your account.

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Business Technology News

Accent Computer Solutions Joins ShoreTel Champion Partner Program

By: Accent Computer Solutions
September 6th, 2017

Local IT Firm Enhances Cloud Phone System Capabilities RANCHO CUCAMONGA, CA (Sept 6, 2017) -- Accent Computer Solutions, Inc., a leading Southern California information technology (IT) consulting and cloud services provider, announced today that it will begin selling and delivering ShoreTel unified communications (UC) solutions as a Champion Partner.  

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