The IT Support Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
The Memorial Day holiday is behind us, signaling the start of summer. I hope you were able to enjoy some family time along with your favorite foods over the three-day weekend. I am so thankful to everyone in all branches of the United States Armed Forces who currently protect our freedoms as Americans. I pay homage to those who have given their lives for us. As we move into June, I wonder how you spent the month of May. For me, this past month was used to get the planning and financial juices flowing. Here at Accent, we spend quite a bit of time with business planning and this includes thinking about the business of business, and the role that Information Technology plays in shaping the workplace.
Derek Woolf, Chief Operating Officer at Accent Computer Solutions, has been selected to be on the Advisory Board for the Customer Experience Certificate Program at the University of California-Irvine Division of Continuing Education.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
In the same way that you might bait a hook to reel in while fishing, hackers try to bait individuals and businesses through the method of what is called phishing. This cyber phishing “bait” may not seem as obvious as a sparkling plastic lure on a hook - unless you know what to look for.
These past couple of months have been quite a ride as we’ve had to respond to the implications of the COVID-19 public health crisis.
Some people live their lives on the internet. When this cuts into work time and creates security risks, employers have to deal with the problem. Depending on what sites employees visit and how much time they spend, browser usage during work time can raise multiple issues. It can impact network bandwidth. Viewing some material where other employees can see could be deemed harassment. Visiting dangerous sites could let malware get into company computers or leak confidential information.
When everyone in the company is focused on achieving goals, it makes Joseph Mainez’s job easy. As the Accounting Supervisor for Accent Computer Solutions, it’s up to Joseph to manage and report the company’s finances. He attributes progress that he sees in the company’s bottom line and continued high client satisfaction ratings to the dedication and hard work of the whole Accent team.
Millions of Americans began working from home for the first time this March. While some companies had the ability to provide laptops or send office desktops home with them, many more required workers to use personal computers and might have inadvertently created a security vulnerability because their computers are still running Windows 7. The process of loading company software onto so many machines left the operating systems as an afterthought. However, support for Windows 7 ended January 14 and your company is facing major risks if it's still in use, even if you have antivirus and a firewall.
People don't really know how their cyber security skills are going to measure up until they've tried them. Everyone would prefer never having to face a real-life cyber security incident. It's better if they can try out their skills on simulated threats. They can make mistakes without suffering anything worse than embarrassment. The lessons they learn will help them to deal with real threats when they happen.
The month of April has been filled with web meetings and uncertainty. While we've been advancing our video skills more than we ever thought possible, we’ve also been figuring out how to maneuver through our new circumstances. Like many of you, I have been working hard on getting paperwork together and submitting applications for the Payroll Protection Program.
Just when we think the economy is strong and steady, along comes a global event to shake it up. It's times like these when executives reassess what they're doing and look for ways to use technology to improve their business. Fortunately, you don't need to hire more internal IT staff to do this.