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The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Strategic Technology Planning | Tightening IT Security

Cybersecurity & Risk Management Techniques for Small Business Managers

By: Peter O'Campo
March 7th, 2018

  Cybersecurity is much more than an IT problem these days - it's become a general business problem. Before we dive in, let's remember that cybersecurity is not just a topic for large corporations. It affects EVERYONE, especially those in the small to mid-size business (SMB) market. The revelation of the Meltdown and Spectre vulnerabilities reminds us that cybersecurity affects everybody, individuals and businesses alike. Statistics are pointing towards hackers focusing a lot of energy on SMBs this year. Why, you ask? Good question.

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Tech Tips | The IT Help Desk

5 Password Policy Guidelines for Small to Mid-Size Businesses

By: Ryan Ziska
March 2nd, 2018

    Microsoft research shows that 90% of all compromised passwords come from a data breach. You read that right - 90%! Criminals use tools that can guess thousands of passwords a minute. Their goal is to wreak havoc on your network and steal your trade secrets. But, not all these criminals are hacking masterminds. These attacks can also be a result of a coworker or family member snooping around.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Executive Insights

How IT Helps Hit Strategic Business Goals

By: Marty Kaufman
February 28th, 2018

With the holidays firmly behind us, 2018 is in full swing. February always seems to be the time when activity in the business world increases dramatically. We’re seeing business owners and managers focusing on their strategic objectives. Their first order of business: getting rid of any obstacle in their way. In some cases, this obstacle is information technology (IT).

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Improving Productivity | IT Untangled

IT Untangled: 3 Questions to Ask for Faster (and Safer) Office WiFi

By: Brian Modrak
February 14th, 2018

    Ever asked yourself this question: “What are people doing on my Wifi?” I think about this at home with my kids all the time, but have you asked it about your business environment? Do you have a good idea of what's going on with your network, including wireless activities?   I imagine you’re like me and Pinocchio – We all dream of being free of the things that bind us, and this definitely includes the wires keeping us at our desks. 

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Blog Feature

Tech Girl

Local Business Leaders' Predictions Focus on Technology and Customer Experience

By: Courtney Casey
February 5th, 2018

To get some insights into what we can expect in 2018, I reached out to a few Southern California executives in varying fields and asked them what their predictions were for the year. Once I gathered the data, a few themes emerged. Not surprisingly, many of them had to do with technology, or the impact technology is having on other areas of business. Here are a few of the trends we can expect this year:

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Blog Feature

Executive Insights

How Do We Get to Strategic IT?

By: Marty Kaufman
January 30th, 2018

If you have ever used a computer, laptop, tablet, or printer, you have most certainly been frustrated by some sort of nagging issue. It can be as simple as your printer not printing or as important as not being able to process payroll!

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Blog Feature

IT Support FAQs

Getting an IT Support Quote: What Does An IT Outsourcing Quote Involve?

By: Accent Computer Solutions
January 24th, 2018

Southern California business executives call our office daily asking for a quote for IT support services. It generally sounds something like, “We’re considering changing IT providers and I’d like to get a quote for your IT services.”

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IT Support FAQs

How Are Most Companies Handling IT Support?

By: Accent Computer Solutions
January 23rd, 2018

If you employ between 20 and 500 employees in today’s competitive marketplace, you recognize that your IT department is not what it used to be. A seasoned staff, legacy equipment, and yesterday’s processes will no longer support your business into the next generation.

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IT Support FAQs

Benefits and Advantages of IT Outsourcing: Why Would A Business Outsource Their IT Support?

By: Accent Computer Solutions
January 23rd, 2018

When someone starts exploring the idea of IT department outsourcing, they generally want to figure out why they would outsource your IT support, what IT services can be outsourced, and the advantages of outsourcing IT technical support.

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IT Support FAQs | Reducing IT Costs

2018 Southern California Managed IT Services Cost & Pricing Guide: How Much Does Managed IT Services Cost?

By: Accent Computer Solutions
January 22nd, 2018

Note: The costs below are typical prices you can expect to pay for managed IT services in the Greater Los Angeles, Orange County, and Inland Empire areas.

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