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The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Tech Girl | Remote Working

Easy Ways to Make Remote Employees Feel Close and Connected

By: Courtney Casey
January 1st, 2018

    Working remotely is the new normal for many business people today. But with everyone spread apart, how do you keep everyone on the same page? And how do you create a cohesive team when some of the team members don’t get to interact with each other on a regular basis? It's a common challenge; one that I face too.

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Executive Insights

2018 Planning for Opportunity

By: Marty Kaufman
December 27th, 2017

The holiday season is wrapping up quickly and I hope yours was full of joy. The last week of the year is a great time to focus on finishing up your business plan for 2018. For us, that means reviewing our 2018 plan one more time to make sure we didn’t miss anything. After further review, we made a few more tweaks, and then everyone agreed that we’re ready to go!

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Getting Better IT Results

Best IT Support Companies in California for Financial Services Firms

By: Mireya Fernandez
December 27th, 2017

One thing all financial services firms need is great IT support. Between the fast pace of the industry, strict regulations, and the need for super-tight security, working with an IT support company that has a deep understanding of the way your business works is critical to your success. Researching and selecting the right IT provider that best fits your company’s unique needs can be a challenge. A question we often get is: “If we don’t choose Accent Computer Solutions, who would you recommend?” We work hard to be the very best IT support company for financial services firms, but we know we’re not the only IT company in California. For executives who want to research all their options before selecting an IT support provider, we’ve compiled this list of the top IT support companies in California for financial services companies. And to assure complete transparency and honesty, this list was created based on CHANNELe2e’s Top 100 Vertical Market MSPs list. We are thrilled to be a source of information for you, so without further ado, let’s talk about the best IT companies in Southern California for financial services firms.

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A Holiday Video Message from Accent Computer Solutions!

By: Accent Computer Solutions
December 25th, 2017

Happy holidays and best wishes for the new year from our team to yours!

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IT Untangled

Microsoft Office 2016 vs. Office 365 vs. Microsoft 365 vs. Office Online

By: Mireya Fernandez
December 21st, 2017

If you read the title of this article and thought, “wait – aren’t those all the same thing,” you’re not alone. Confusing as it is, Microsoft has created 4 different product lines with extremely similar names. Each software is good for its own scenarios, but figuring out which is best for your business can be a challenge. And to cloud the situation even further, each product also has different bundles, features, and services. Let’s take a closer look at how each option compares to the other.

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Executive Insights

'Tis the Season for Getting ‘Unstuck’

By: Marty Kaufman
November 30th, 2017

November is my favorite month of the year. And why wouldn’t it be?  The craziness of the holiday season hasn’t 100% kicked in, we spend time being very thankful, and football is in full swing! ‘Tis also the season for companies to begin their strategic planning for 2018. For me, I enjoy the activity, excitement, and optimism that comes along with planning for a new year. During this season, I also spend a lot of time with business owners and managers. Our goal is to figure out what they can do to improve the performance of Information Technology (IT) in their business.  These conversations almost always stem from three separate situations:

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Business Planning | Tech Girl

What to Do When Your IT Manager Retires

By: Courtney Casey
November 27th, 2017

You’ve had an IT manager for the last 15 years, and he’s (or she's) just told you that he’s retiring. He knows your business and your systems intimately – he might have even built them! So, how will you fill his shoes? How will you get what you need once when he’s gone?

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Executive Insights

Listen. Ask. Listen. Recommend.

By: Marty Kaufman
October 31st, 2017

A few weeks ago, I had the opportunity to chat with an amazing manager at a very successful distribution company.  The manager called to ask if I would give them some quotes on some very important IT security tasks that she needed done quickly.I listened to the request and let her know that we could take care of the issues. Then, I asked her if it would be okay if I stopped by to discuss the problems in a little more depth. With some reservation, she agreed to a quick in-person meeting. When I arrived at her office, I immediately noticed an immaculate shop with technology being used as a competitive advantage. It was evident by the Key Performance Indicators (KPI’s) all over the facility that the systems were tightly integrated. Awesome! We sat down, and I asked her to give me a brief overview of the problem she needed handled and how I could help. This was when I began to understand what was going on.

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Tech Girl

Note-Taking Apps: Comparing Evernote, OneNote, and Apple Notes

By: Courtney Casey
October 30th, 2017

Collaboration and connectivity are increasingly important in today’s world. It seems like every day there is a new tool or system for taking, sharing, and collaborating on notes. Each of these promises to make everything we have documented accessible any time, anywhere – and for the most part, that’s possible.

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Ask An IT Guy

Ask an IT Guy: Why Does My Business Have So Many Email Issues?

By: Mireya Fernandez
October 26th, 2017

Emails run our daily lives. By a show of hands, how many of us check our email first thing in the morning? My hand is in the air too, so no judgment. It's just so easy with our pocket-sized computers, also known as smartphones, nearby. Slam the alarm and check your email, it’s a no-brainer. So when it doesn't work, or it keeps giving you problems, it's frustrating. One of the most common problems executives have when they come to us is about the functionality of their email. 

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