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Ask an IT Guy: I Have the Best Business Antivirus – I’m Secure, Right?

With the number of security threats going around today, business executives have security on their minds.

While most don’t argue about the need for antivirus, (yes, I’m looking at you Mac users), does having the best business antivirus solution mean you’re protected from all IT security threats?

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Ask an IT Guy: How to Create a Business Disaster Recovery Plan

Whether you call it a plan, template, checklist or strategy, your  disaster recovery document(s) is your key to success when disaster strikes. 

And no, a disaster recovery plan is not the same as your backup – think of it as your backup’s bodyguard.

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Ask an IT Guy: What is Failover?

The saying goes “When you fail to plan, you plan to fail.”  The same is true in any small business scenario. Life happens, and it always happens fast. Your system could be at the mercy of natural disaster, viruses, or even a fire. That’s where failover comes into play.

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Ask an IT Guy: What Are Image-Based Backups?

In the good ol’ days, backing-up meant saving files on a disk or tapes. Could you imagine doing a terabyte of data manually?

Backup systems have advanced significantly, but their importance remains the same.

What backup do you currently use? How is the continuity of this approach?  Can you access it on demand?

If you can’t answer those questions, it’s time to check out image-based backups.

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Ask an IT Guy: Does Hardware Need IT Support AND Manufacturer Support?


It seems like everything is a gimmick these days. It’s easy to feel like everything has an add-on that’s just trying to skim another dollar off the top. But one place that deserves your hard-earned cash is the warranty, or manufacturer support for your hardware.

You’re probably thinking, “I’m already paying for the device and it comes with manufacturer support. Why would I still need IT support? Isn’t that the same thing? Can’t the manufacturer just make it work?”

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Ask an IT Guy: How to Review Your Phone and Internet Service Contract

Businesses have many phone and internet options. While variety may be the spice of life, it also makes it hard to decide between option A, and B, or maybe C. How do you choose? How do you know which one is really the best deal?

When looking for the most bang-for-your-buck, speed, reliability, customer service, contract terms, and of course, price all come into play. (If you don’t know how much bandwidth or internet speed you’ll need, check out this article. It’ll help you get to the bottom of what your business needs.)

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Ask an IT Guy: Which Internet Service Is Best for My Business?

Businesses rely on the Internet today more than ever. Especially for companies that use the Cloud. Having a reliable, fast connection can mean the difference between processing 10 orders today, or 100.

How do you pick the right Internet service for your needs?

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Ask an IT Guy: Should I Replace My Server?

Replacing your server isn't a decision to take lightly. We get it - servers are expensive. The equipment is an investment on its own, and server migration projects can be quite hefty when you add in costs for data migration and installation.

But these pieces of equipment are the backbone of operations for many companies. If they aren't replaced before they fail, then you're looking at downtime and lost revenue. 

When you do choose to replace it, whether you choose a new physical or virtual server, you want to make the right decision for the future. 

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