The IT Services & Support Learning Hub

  Office 365 is a subscription-based Cloud service, hosted by Microsoft. It provides a wide range of products you're probably already familiar with, such as Microsoft Word. 

  Whether by accident or pre-planning, you know that backups are necessary. If you don't have a backup, stop right now and click here - but make sure you come back and read this once you are done. Okay, so those of us who are still here, today we are going to talk about disaster recovery. It’s vital that you understand that your disaster recovery and backups are not the same.

  Email is quite possibly the most crucial aspect of your business. What would we do without email? Think about how you communicate with clients, advertise, or even communicate internally.

  In early 2017, big players like Amazon and Apple both announced they would be adding remote roles to their work force. Billionaire Richard Branson noted, “flexible work is not just for low-level employees but should also be offered for positions higher up in the pipeline so that rising stars have flexible jobs to progress to" (cnbc.com).  The truth is, some form of remote work already exists in most industries. Think about techs in the field or on-call dispatch efforts. Anyone who works outside of your office could fall under the "remote" umbrella. 

  Upgrading aging hardware is a KEY function in keeping your IT infrastructure running as smoothly as possible. Aging hardware can be a daunting task to replace, especially when you're trying to find out exactly when it's time to do so.

  Jumping right in, today we're going to chat about Network Visibility and some tools for your company to track down any culprits using up your resources. As an IT Guy, one of my least favorite things to hear is, "My network is slow." It seems like there is slowness abound these days. Everything we own connects to WiFi, and there never seems to be enough juice.  

  The business world is cutthroat. Information is EVERYTHING. Without it, how would you serve your customers? Think about it, your client database, financial records, documents, or email… GONE. 99.9% of businesses need continuous access to their system to keep their business running smoothly. Your backup is the backbone of your company. It keeps your data safe from daily human error and disasters such as fires in extreme circumstances.

Emails run our daily lives. By a show of hands, how many of us check our email first thing in the morning? My hand is in the air too, so no judgment. It's just so easy with our pocket-sized computers, also known as smartphones, nearby. Slam the alarm and check your email, it’s a no-brainer. So when it doesn't work, or it keeps giving you problems, it's frustrating. One of the most common problems executives have when they come to us is about the functionality of their email. 

Outsourcing some or all of your IT support needs can seem like a huge leap of faith. You don’t know them; they don’t know you – how could this possibly work? The onboarding process of a new IT support company makes a difference. For an outsourced company to know your needs, better stabilize your business, and help you grow, they must understand where you are. We at Accent Computer Solutions, Inc. have a system in place that walks us through your entire process. This diagram enables us to find the single points of failure throughout your process so we can better support your business.

Considering changing your company's domain name?  Unfortunately, this process is more involved than simply buying a new domain name from GoDaddy or Register.com. After building your brand, plus all the little things that point to your company, like your email domain, changing it up can be a bit scary. If you've reached a point where changing your domain name is the best option, don't worry; we've got it handled. At Accent Computer Solutions, Inc., we’ve led several companies through domain changes. It's not easy, but if it’s done the right way, it can be worth the name change.