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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Cyber Security | Ask An IT Guy

Is Guest WiFi Safe for Your Business Network? - Ask An IT Guy

By: Courtney Casey
January 25th, 2022

WiFi is an essential part of our everyday lives in today's interconnected world. You can access free guest WiFi practically anywhere -- coffee shops, gas stations, big-box chain stores -- you name it. Offering WiFi is considered a courtesy to your customers, and in some cases, necessary for vendors or other guests who may be delivering presentations at your office. This begs the question: should you implement guest WiFi at your office, and is it safe for your business network?

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How Do I Secure My Network for Remote Users? - Ask an IT Guy

By: Ammon Becar
March 13th, 2020

Many businesses have been thrust into a work-from-home situation overnight with our current public health threat. Some companies already had a few people with remote work capabilities, making the transition relatively easy. But for others, it’s been a wartime situation getting people home and set up to work as quickly as possible to help prevent the spread of illness and avoid lost productivity.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Blocking Social Media at Work: Is it Increasing or Decreasing Productivity?

By: Corey Stevens
August 28th, 2019

Social media can be a wonderful tool for some job roles and a major distraction for others. One of the things we regularly hear from executives is, “how do I give my people access to the websites they need without it being a drain on productivity?”

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3 Ways to Ensure a Smooth Office 365 Email Migration

By: Corey Kaufman
May 24th, 2018

  The success rate of any project is due in large part to setting all the right steps in motion. Migrating your email to Office 365 is no different. There are a lot of options for migrating to Office 365 these days. You’ve likely seen companies and tools that advertise free Office 365 migrations. You’ve also probably seen quotes for a few thousand dollars. Figuring out the differences between them can be confusing.

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Most Common Office 365 Products: What’s Included & What Are the Benefits?

By: Erica Almendarez
April 19th, 2018

  Office 365 is a subscription-based Cloud service, hosted by Microsoft. It provides a wide range of products you're probably already familiar with, such as Microsoft Word. 

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Recovery Time Objective (RTO) & Recovery Point Objective (RPO): 2 Most Critical Parts of Your Disaster Recovery Plan

By: Jonathan Barger
April 17th, 2018

  Whether by accident or pre-planning, you know that backups are necessary. If you don't have a backup, stop right now and click here - but make sure you come back and read this once you are done. Today, we're going to talk about disaster recovery. It’s vital to understand that backups and disaster recovery are not the same.

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Office 365 Hosted Exchange vs On-Premise Exchange: Best Business Email

By: Corey Kaufman
April 12th, 2018

  Email is quite possibly the most crucial aspect of your business. What would we do without email? Think about how you communicate with clients, advertise, or even communicate internally.

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When Should I Upgrade Old or Aging Hardware? - Ask an IT Guy

By: Ammon Becar
March 21st, 2018

  Upgrading aging hardware is a KEY function in keeping your IT infrastructure running as smoothly as possible. Aging hardware can be a daunting task to replace, especially when you're trying to find out exactly when it's time to do so.

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Why Is My Network So Slow? Network Visibility Might Be the Answer

By: Corey Kaufman
March 19th, 2018

  Jumping right in, today we're going to chat about Network Visibility and some tools for your company to track down any culprits using up your resources. As an IT Guy, one of my least favorite things to hear is, "My network is slow." It seems like there is slowness abound these days. Everything we own connects to WiFi, and there never seems to be enough juice.  

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Business File Backup Options: How Long Will It Take to Get My Data Back?

By: John Leete
March 9th, 2018

  The business world is cutthroat. Information is EVERYTHING. Without it, how would you serve your customers? Think about it, your client database, financial records, documents, or email… GONE. 99.9% of businesses need continuous access to their system to keep their business running smoothly. Your backup is the backbone of your company. It keeps your data safe from daily human error and disasters such as fires in extreme circumstances.

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