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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Better IT Results | Business Technology

Five IT Anchors Holding Your Business Back

By: Courtney Casey
September 4th, 2019

The signs that IT is holding your business back can be blatant or subtle. On the blatant side, you could actually see your people struggling. They’re slowed down by technology tools that crawl instead of hum. Operations stop with unexpected downtime. Then there’s the subtle side, where you might just be looking at your numbers and wondering why your business isn’t as profitable as you think it could be.

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Better IT Results | Ask An IT Guy

Blocking Social Media at Work: Is it Increasing or Decreasing Productivity?

By: Corey Stevens
August 28th, 2019

Social media can be a wonderful tool for some job roles and a major distraction for others. One of the things we regularly hear from executives is, “how do I give my people access to the websites they need without it being a drain on productivity?”

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Better IT Results | Business Technology

Do You Have the Right IT Crew?

By: Courtney Casey
August 21st, 2019

It can be hard to know if you have the right people working on IT for your company because IT problems look like… well... IT problems. You might have issues that aren’t getting solved; disappointing results from technology investments; or complaints from employees that their technology tools are slowing them down.

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IT Costs | Better IT Results

Top 7 Financial Benefits of Managed IT Services

By: Courtney Casey
June 17th, 2019

Why are business owners and executives are turning to managed IT services as a cost effective way to resource the IT function of their business? Because it makes financial sense to do so. When making the switch to managed IT, these leaders aren’t just concerned about cutting their technology expenditures, they’re recognizing that a proactive approach to managing the IT function brings benefits that help them to be good financial stewards, while enabling their business goals. Consider for yourself these top seven financial benefits of managed IT services.

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IT Costs | Better IT Results | Cyber Security

Offload These Two Responsibilities to Managed IT Services

By: Courtney Casey
June 3rd, 2019

Do you ever have trouble finding the time to push a big project forward? Despite the project’s importance and your desire to do the tasks involved, it just never gets off your back burner. Because the project never gets your attention, you don’t move forward towards your goals. That’s what it’s like in your business when your internal IT team gets locked into day-to-day tasks and responsibilities that completely take over their time and attention. Unfortunately, in this situation, the technology innovations you envision never see the light of day, and no matter how determined you are to reach your goals, they remain out of reach.

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Executive Insights | Better IT Results | Leadership | Evaluating IT Options

Top 3 IT Concerns From Small Business Executives This Month

By: Marty Kaufman
May 31st, 2019

May is normally one of the more forgettable time periods of the year. The rush of the new year is over, tax season is behind business owners, and summer is coming but not quite here. Typically when executives reach out to me, they’re nonspecific about what they need. They say they “just want IT to work,” or that they “don’t want to think about IT at all.” Those calls usually result in a meeting with the executives where we discuss the specifics of IT and how it can help advance the company if managed well. The calls this month were much different.

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Better IT Results

7 Managed IT Services Myths to Slay

By: Courtney Casey
May 28th, 2019

There are many reasons why you might be looking for a new IT support company; you’ve outgrown your current provider; your IT manager is leaving; you’re not confident about your security; technology is a constant frustration. Whatever your reason, don’t overlook managed IT services as an option because of preconceived ideas about how your company may not be a fit. To help you have an open mind, let’s get rid of these myths and misconceptions:

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IT Costs | Better IT Results

7 Ways You Could Be Overspending on IT

By: Courtney Casey
May 22nd, 2019

No one wants to pay for more IT than what you really need to, but unfortunately costs have a way of creeping up if you’re not effectively managing all aspects of IT. Here’s how it can happen. Let’s say you need more server space. You buy a new server. That one gets maxed out so you add more space. Then it happens again. Pretty soon, you’re trying to manage a crazy big network, and it’s so complicated and burdensome that it’s causing problems in all areas of your infrastructure.

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Better IT Results

10 Questions to Ask Before Signing a Managed IT Services Contract

By: Courtney Casey
May 20th, 2019

If you go to a restaurant and there’s an all-you-can-eat buffet, you’re probably not going to be able to get four plates of food, and then fill a to-go box for lunch tomorrow. Why? Because there are limits to what the restaurant is providing. If the restaurant has had trouble with customers taking “all-you-can-eat” literally, you might find a disclaimer to this effect on the menu, but often it’s implicit. Managed IT Services isn’t exactly like a buffet, but when you’re getting ready to sign a contract, you should make sure that you understand exactly what’s included and what's not included so you’re not surprised later.

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Better IT Results | Company News

Accent Computer Solutions Recognized as a Top Managed IT Service Provider for Manufacturers

By: Courtney Casey
May 13th, 2019

(Rancho Cucamonga, CA, May 13, 2019) – Accent Computer Solutions, Inc. has earned the #1 spot among California IT companies on the list of Top 5 Manufacturing Managed Service Providers (MSPs) by ChannelE2E, an IT service news and research organization. Accent’s place on the list, which is determined by annual recurring revenue, reflects their reputation as a leading IT services provider for Southern California manufacturers. Accent has earned the #2 spot globally. 

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