The IT Support Learning Hub
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
The signs that IT is holding your business back can be blatant or subtle. On the blatant side, you could actually see your people struggling. They’re slowed down by technology tools that crawl instead of hum. Operations stop with unexpected downtime. Then there’s the subtle side, where you might just be looking at your numbers and wondering why your business isn’t as profitable as you think it could be.
Social media can be a wonderful tool for some job roles and a major distraction for others. One of the things we regularly hear from executives is, “how do I give my people access to the websites they need without it being a drain on productivity?”
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
It can be hard to know if you have the right people working on IT for your company because IT problems look like… well... IT problems. You might have issues that aren’t getting solved; disappointing results from technology investments; or complaints from employees that their technology tools are slowing them down.
Why are business owners and executives are turning to managed IT services as a cost effective way to resource the IT function of their business? Because it makes financial sense to do so. When making the switch to managed IT, these leaders aren’t just concerned about cutting their technology expenditures, they’re recognizing that a proactive approach to managing the IT function brings benefits that help them to be good financial stewards, while enabling their business goals. Consider for yourself these top seven financial benefits of managed IT services.
Do you ever have trouble finding the time to push a big project forward? Despite the project’s importance and your desire to do the tasks involved, it just never gets off your back burner. Because the project never gets your attention, you don’t move forward towards your goals. That’s what it’s like in your business when your internal IT team gets locked into day-to-day tasks and responsibilities that completely take over their time and attention. Unfortunately, in this situation, the technology innovations you envision never see the light of day, and no matter how determined you are to reach your goals, they remain out of reach.
May is normally one of the more forgettable time periods of the year. The rush of the new year is over, tax season is behind business owners, and summer is coming but not quite here. Typically when executives reach out to me, they’re nonspecific about what they need. They say they “just want IT to work,” or that they “don’t want to think about IT at all.” Those calls usually result in a meeting with the executives where we discuss the specifics of IT and how it can help advance the company if managed well. The calls this month were much different.
There are many reasons why you might be looking for a new IT support company; you’ve outgrown your current provider; your IT manager is leaving; you’re not confident about your security; technology is a constant frustration. Whatever your reason, don’t overlook managed IT services as an option because of preconceived ideas about how your company may not be a fit. To help you have an open mind, let’s get rid of these myths and misconceptions:
No one wants to pay for more IT than what you really need to, but unfortunately costs have a way of creeping up if you’re not effectively managing all aspects of IT. Here’s how it can happen. Let’s say you need more server space. You buy a new server. That one gets maxed out so you add more space. Then it happens again. Pretty soon, you’re trying to manage a crazy big network, and it’s so complicated and burdensome that it’s causing problems in all areas of your infrastructure.
If you go to a restaurant and there’s an all-you-can-eat buffet, you’re probably not going to be able to get four plates of food, and then fill a to-go box for lunch tomorrow. Why? Because there are limits to what the restaurant is providing. If the restaurant has had trouble with customers taking “all-you-can-eat” literally, you might find a disclaimer to this effect on the menu, but often it’s implicit. Managed IT Services isn’t exactly like a buffet, but when you’re getting ready to sign a contract, you should make sure that you understand exactly what’s included and what's not included so you’re not surprised later.
(Rancho Cucamonga, CA, May 13, 2019) – Accent Computer Solutions, Inc. has earned the #1 spot among California IT companies on the list of Top 5 Manufacturing Managed Service Providers (MSPs) by ChannelE2E, an IT service news and research organization. Accent’s place on the list, which is determined by annual recurring revenue, reflects their reputation as a leading IT services provider for Southern California manufacturers. Accent has earned the #2 spot globally.