The IT Support Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
When the idea of using Microsoft Teams for handling after-hours calls came up, we were skeptical. After all, technology professionals know that it’s a lot easier to get an application to do what it’s designed to do, rather than ask it to do something that’s not its primary purpose. But after lots of investigation and testing, Accent has changed the way after-hours IT support calls are handled and has started using Microsoft Teams.
Suddenly, more employees than ever are working from home. Many employers have transformed their companies into a remote workforce practically overnight. While you want to keep your business operational and allow your employees to continue working remotely, you also want to ensure that you are still meeting regulatory compliance standards, protecting business, your employees, and your customers. Here are a few tips to help you remain in compliance while working from home.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.