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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Business Planning | Executive Insights

Strategic Planning: Build Management Strength Today to Handle Growth Tomorrow

By: Marty Kaufman
January 28th, 2022

Like a lot of business leaders I know, I’m in the middle of strategic planning as we begin 2022. My vision is to build enterprise value into my company, and that includes building an organization that can handle the growth. So, what’s most on my mind right now is how to develop management strength. To get this process going, I’ve been asking – what does the org chart look like at this new level? What do we need to do to continue to deliver the best possible client service? In my mind, we need to get the leaders in position. Then they can mold their teams, hiring and training as needed, and identify technologies that will layer in efficiencies.

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Technology Planning | Business Planning

Top 9 Things to Include in Your 2022 Business Technology Plan

By: Jonathan Barger
January 5th, 2022

2021 brought some form of normalcy back to the Southern California business climate and, if you’re like many business leaders, you’re happy to turn the calendar to 2022 with the hope that forward progress continues. Whatever your business goals look like for the new year, they’ll need to be supported by a solid business technology plan.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Business Planning | Executive Insights

Simplifying to Solve Business Challenges Head-On

By: Marty Kaufman
September 30th, 2021

With all that’s going on in the world, it’s hard to believe that it’s nearly the end of 2021. Yet here we are, staring the fourth quarter right in the face.

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Blog Feature

Business Planning | Managed IT Services | Business Continuity

What to Do When 'The Great Resignation' Impacts Your IT Department

By: Courtney Casey
August 25th, 2021

The Great Resignation is upon us, and no industry or department is being spared. In the past few months, we've seen a massive increase in professionals leaving their roles and seeking new employment. This is a natural reaction to the rising pressure from the challenges of living and working through the COVID economic crisis. Now that we’re nearly two years into it, many people are looking to make a change. At the same time, there’s an incredible demand for qualified professionals to fill thousands of available positions across the US.

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Blog Feature

Technology Planning | Business Planning | Remote Work

Will People Come Back to the Office? Plan Now to Get the Most out of Your Business

By: Marty Kaufman
May 29th, 2020

The Memorial Day holiday is behind us, signaling the start of summer. I hope you were able to enjoy some family time along with your favorite foods over the three-day weekend. I am so thankful to everyone in all branches of the United States Armed Forces who currently protect our freedoms as Americans. I pay homage to those who have given their lives for us. As we move into June, I wonder how you spent the month of May. For me, this past month was used to get the planning and financial juices flowing. Here at Accent, we spend quite a bit of time with business planning and this includes thinking about the business of business, and the role that Information Technology plays in shaping the workplace.

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Blog Feature

Technology Planning | Business Planning

What Is Business Intelligence (BI) for Small Business?

By: Accent Computer Solutions
May 4th, 2020

Keeping up with technology these days feels impossible. It seems like every day there is a new acronym or term that has taken over a new identity, like the Cloud. With advancements happening so rapidly, it can be overwhelming, leaving your business hanging in flux. Trying to define what actually gives your small business a competitive edge and what's fluff is a full-time job.

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Blog Feature

IT Cost Management | Technology Planning | Business Planning

4 Ways To Reduce IT Costs Right Now

By: Courtney Casey
March 31st, 2020

Operating a business is expensive. Between payroll, materials, taxes, equipment, legal services, etc., it’s no surprise that every business owner would like to lower their costs to improve their margins. It seems like almost every day, a business executive tells me that they want lower IT costs without sacrificing service. There are four key areas I tell business leaders to check first to ensure they are maximizing the results from their IT investment.

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Blog Feature

Business Planning | Tech Tips & Trends

Top 10 Tips to Select the Best IT Support Company

By: Courtney Casey
December 18th, 2019

You’re gearing up to pick the best outsourced IT company for your business, excited about the potential benefits!  But you aren’t 100% sure how to pick the best managed IT services provider. Or maybe you’ve narrowed it down, but now you’re stuck in a dead tie. Accent Computer Solutions, Inc. has been helping companies develop their best IT strategy for over 30 years. A topic that frequently comes up is, “How can I compare IT support companies? What criteria should I evaluate?”   Since we talk about it often, we’ve compiled a list to help narrow down your search for the right IT support!

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Blog Feature

IT Support FAQs | Business Planning

Warning: 3 Signs That Outsourcing IT Support is a MUST

By: Courtney Casey
December 9th, 2019

Just like when you out grow your favorite pair of shoes as a child, you’ll reach a point in your company’s lifecycle where IT outsourcing becomes a must. Sometimes the tell-tale signs are hard to identify but for companies with 30-500 employees, the warning signs are evident.

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Blog Feature

IT Support FAQs | Business Planning | IT Untangled

IT Untangled: A Small Business's Guide to Outsourced IT Support

By: Courtney Casey
December 2nd, 2019

You’ve probably heard the term “managed services.” You might have wondered what it meant and if it had anything to do with your small business. You’ve also probably heard the term outsourcing. Those words are often used interchangeably. In a nutshell, outsourcing or managed services, means that a third-party acts as your IT department, or in some cases, supplements your current in-house IT department. Do you have an IT department? Is your in-house IT team limited on time, resources, or ability?  It might be time to check out what outsourcing can do for you.

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