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Tech Alert: HELP! I Hired the Wrong IT Company

We've all been there. After hiring a new IT company, destined for what felt like a perfect match, something fell flat.

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Ask an IT Guy: Why my Hardware Needs IT Support AND Manufacturer Support


It seems like everything is a gimmick these days. It’s easy to feel like everything has an add-on that’s just trying to skim another dollar off the top. But one place that deserves your hard-earned cash is the warranty, or manufacturer support for your hardware.

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IT Untangled: A Small Business's Guide to Outsourced IT Support

You’ve probably heard the term “managed services.” You might have wondered what it meant and if it had anything to do with your small business. You’ve also probably heard the term outsourcing. Those words are often used interchangeably.

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IT Untangled: Improve Your Sales Process With Technology

There’s a philosophy that states everyone should spend 20% of their day working on their future. In the demanding world of small business, that isn’t always feasible. At times with limited staff and busy schedules, by the end of the day, you’re beat. There is something, however, that can work on that 20% for you. Technology.

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IT Untangled: Upgrading Your Network with an Outsourced IT Company

Is your system getting slow? Have you outgrown your current equipment? It might be time to upgrade your network infrastructure.

If the questions of “how” and “who” come to mind, we've got you covered.

Outsourcing some of all of your IT management gives you a team of professionals who are responsible your network, including any projects that may come along. Many small businesses are thinly staffed in the IT department. Sometimes with 1 or 2 people. Or even more commonly, the IT manager doubles as operations manager or controller. These folks already have a lot on their plate.

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Where Are My Files? A Small Business Executive's Concerns About Cloud Storage

The Cloud is awesome! Specifically, cloud storage is amazing. 

Think about it - we can store our files, reports, pictures, and just about anything we want "in the cloud." The manufacturers and cloud storage providers make it SO easy. You just upload/copy the data to whichever cloud storage provider you want, and you can access it from your phone, computer, laptop, or tablet from almost anywhere with an Internet connection. 

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Ask an IT Guy: Which Internet Service Is Best for My Business?

Businesses rely on the Internet today more than ever. Especially for companies that use the Cloud. Having a reliable, fast connection can mean the difference between processing 10 orders today, or 100.

How do you pick the right Internet service for your needs?

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5 Steps to Create and Execute a Business Technology Plan

As an owner or business executive, have you ever contemplated your business objectives and come to realize that your technology is in the way of your plans?

Have you had a great idea about improving business operations or productivity and found out that you just don’t have the right computer systems, or that it will cost a ton of money to upgrade? Would you like to know what the new trends are and how they could benefit you?

Technology planning helps answer the above questions and many more that you may not think to ask. The primary goal of a technology plan is to support your business plan objectives and to keep productivity and compliance issues front and center.

Here are the five steps to creating and executing a successful strategic technology plan.

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Ask an IT Guy: Should I Replace My Server?

Replacing your server isn't a decision to take lightly. We get it - servers are expensive. The equipment is an investment on its own, and server migration projects can be quite hefty when you add in costs for data migration and installation.

But these pieces of equipment are the backbone of operations for many companies. If they aren't replaced before they fail, then you're looking at downtime and lost revenue. 

When you do choose to replace it, whether you choose a new physical or virtual server, you want to make the right decision for the future. 

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IT is a Process

This month, I’ve consulted with four different business executives in varying industries that all share the same frustration. They want better IT results, but after about 90 days of trying, they give up on the people and try something else.

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