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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Better IT Results | Business Technology

Do You Have the Right IT Crew?

By: Courtney Casey
August 21st, 2019

It can be hard to know if you have the right people working on IT for your company because IT problems look like… well... IT problems. You might have issues that aren’t getting solved; disappointing results from technology investments; or complaints from employees that their technology tools are slowing them down.

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Technology Planning | Business Technology

Data Management: It's Not About the Software

By: Courtney Casey
August 7th, 2019

When you think about getting a better handle on data management for your manufacturing, distribution or logistics company, your train of thought might take you immediately to getting new software. While this is a step in the process, putting it at the front-end is the wrong place because data management isn’t about the software. It’s about changing the way that your employees and your business operates on a day to day basis.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Business Technology

Five Ways to Improve Your Business by Improving Data Management

By: Courtney Casey
July 31st, 2019

As you look at your numbers, do you feel like there’s a disconnect with how much business you’re doing and how profitable your company is? It might not occur to you to point your finger at data management when you’re trying to figure out why your bottom line isn’t responding as it should be. If you aren’t capturing the right data, or if you have to grab data from disparate locations, there could be important questions that you can’t answer, or that you aren’t answering accurately, and this could obstruct your success.

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Cloud Computing | Executive Insights | Business Technology

Are You Prepared for the Future of the Cloud?

By: Marty Kaufman
July 30th, 2019

The Cloud is awesome, right? I love what the Cloud has to offer. We all use it even if we don’t realize it – Facebook, Instagram, YouTube, and Amazon, to name a few. Even the technology that many of us now have in our homes is made possible because of cloud computing – smart thermostats and home automation, video doorbells and security systems.

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Business Technology

5 Signs Your Manufacturing, Distribution, or Logistics Business Needs Better Data Management

By: Courtney Casey
July 24th, 2019

Your company database isn’t exactly a sales tool, yet if you’re not managing your data properly in your manufacturing, distribution or logistics business, it can be a reason why you fail to land a big prospective customer. It can also be the reason why you lose customers, or employees for that matter. You may have never thought that data management could have such an impact on your business but the truth is, getting a firm grip on the way that information flows through each department and process can improve your whole business. See if you have any of these five signs that you might need better data management.

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Technology Planning | Business Technology

The Two Biggest Mistakes You Can Make with Your Windows 10 Upgrade

By: Courtney Casey
June 10th, 2019

As we move closer to the end-of-life date for Windows 7, Microsoft support for this popular operating system will be going… going… gone before we know it. January 14, 2020 might seem like it’s a long way off, but hopefully you’re already convinced that you need to upgrade. Here at Accent, we’re feeling a sense of urgency to get the word out that the transition process to Windows 10 needs to begin ASAP, and here are the two biggest mistakes that we don’t want you to make.

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Technology Planning | Cyber Security | Tech Tips & Trends | Business Technology

How to Fit IoT into Your IT Strategy

By: Courtney Casey
May 6th, 2019

Do you have an Alexa or Google Assistant at home? How about a fitness tracker? Does your doorbell have a security camera that lets you know when someone's on your front porch? Will you get an alert if there’s a water leak in your basement? Will your window shades automatically close when the sun reaches a certain intensity? Does your car parallel park by itself? All of these technologies are a part of the Internet of Things (IoT) and, as consumers, we’re jumping on the IoT bandwagon because of the conveniences and new capabilities this emerging technology provides. It’s only natural that we want to utilize IoT technology in our businesses, too. Before you start plugging a myriad of devices into your network, make sure that IoT fits into your IT strategy to ensure it's a good investment.

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IT Support FAQs | Business Technology

7 Ways to Minimize Unexpected IT Costs and Expenses

By: Courtney Casey
April 5th, 2019

“It seems like every time I turn around, I have to write another huge check for IT.” Have you ever said that? While technology costs cannot be eliminated, unexpected IT-related expenses can be minimized. With the right technology planning and budgeting process, you should have a clear idea of what your IT spending will look like for the next few years. What Are Some Things to Consider When Budgeting for IT?

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Cyber Security | Business Technology

The Dumb Thing About Smart Devices

By: Peter O'Campo
December 11th, 2018

The security cameras at your office are recording and transmitting what they see inside and outside your building, but they’re doing something else, too. Their computing power has been harnessed into a botnet slave group that’s in the process of attacking a target website.

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Cyber Security | Company News | Business Technology

Accent Computer Solutions Recognized for Cyber Security Expertise

By: Accent Computer Solutions
November 16th, 2018

Accent Computer Solutions, Inc. has been named a top Managed Security Service Provider (MSSP) by Channel Futures, an IT industry organization. The criteria for this designation reflects the company’s aggressive investment in cyber security, as well as a commitment to meeting the needs for IT security and IT management on an ongoing basis.

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