The IT Support Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
Cloud applications have removed the barriers to sophisticated technology tools for startups and small businesses. You can find an app for just about anything you need to run a business – Accounting, HR, Sales, Marketing, Operations, Logistics...the list goes on.
When the idea of using Microsoft Teams for handling after-hours calls came up, we were skeptical. After all, technology professionals know that it’s a lot easier to get an application to do what it’s designed to do, rather than ask it to do something that’s not its primary purpose. But after lots of investigation and testing, Accent has changed the way after-hours IT support calls are handled and has started using Microsoft Teams.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.