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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Cloud Computing | Managed IT Services | Cloud Services

The IT Needs of Growing ‘Serverless’ Small Businesses (Hint: It’s More Complicated Than It May Seem)

By: Courtney Casey
August 26th, 2021

Cloud applications have removed the barriers to sophisticated technology tools for startups and small businesses. You can find an app for just about anything you need to run a business – Accounting, HR, Sales, Marketing, Operations, Logistics...the list goes on.

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Blog Feature

Business Continuity | Microsoft 365 | Cloud Services

Behind the Scenes: How Accent Computer Solutions Responds Faster and Improves Teamwork by Using Microsoft Teams for its After-hours IT Support Process

By: Peter O'Campo
July 1st, 2020

When the idea of using Microsoft Teams for handling after-hours calls came up, we were skeptical. After all, technology professionals know that it’s a lot easier to get an application to do what it’s designed to do, rather than ask it to do something that’s not its primary purpose. But after lots of investigation and testing, Accent has changed the way after-hours IT support calls are handled and has started using Microsoft Teams.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.