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Executive Insights | Better IT Results | Leadership | Evaluating IT Options

When Expectations Aren't Aligned, Everyone is Frustrated

By: Marty Kaufman
April 30th, 2019

Think about a time when your significant other asked you to clean the house. You woke up early with a mission, but as the morning wore on, you found yourself outside mowing the lawn. You weren’t neglecting work – in fact, you were doing lots of work – you just had a different idea of what needed to be done. By the end of the day, your yard looked great, but the laundry wasn’t folded and the dishes were still dirty, leaving your significant other frustrated that their request hadn’t been fulfilled.

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