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Tech Alert: There’s No Such Thing as a Simple IT Scenario

We have all done it.  Met someone who does (fill in the blank profession) and asked them for “10 minutes” of advice.  

 Just like your co-worker's dentist’s husband can’t tell if you need a root canal at the company holiday party – the IT world isn’t quite that simple either.

As it turns out, like your potential root canal, that “simple IT thing” can be much more complicated than you thought. 

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Tech Minute: The Deep Web's Effect on Small Business

We have this notion that all the bad stuff on the internet takes place in a dark room.  Some faceless guy in a hoodie hunched over his computer screen, discreetly, but effectively, wreaking havoc on the world. 

That, ladies and gentlemen, is from watching far too much made-for-TV police dramas. The truth is, the “bad guy” isn’t usually just one person. It’s more likely a group activity. Consider it a mafia of digital hackers working to get their hands on top dollar information.

Beyond Chrome and Internet Explorer -- a.k.a. the “regular web” or indexed web's -- search engine capabilities, there is the Deep or Dark Web.

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Follow the Plan - Give It Your Best

I got the opportunity to run the iconic Boston Marathon this month.

Held each year on Patriot’s Day (April 17), the Boston marathon is a “bucket list” race for many serious distance runners. The qualifications for entry are stiff. All 30,000 entrants (less 3,000 charity spots) had to run a qualifying time in a sanctioned marathon. There are people all over the world who work for years to earn a cherished spot in their respective age group.  

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Where Are My Files? A Small Business Executive's Concerns About Cloud Storage

The Cloud is awesome! Specifically, cloud storage is amazing. 

Think about it - we can store our files, reports, pictures, and just about anything we want "in the cloud." The manufacturers and cloud storage providers make it SO easy. You just upload/copy the data to whichever cloud storage provider you want, and you can access it from your phone, computer, laptop, or tablet from almost anywhere with an Internet connection. 

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IT is a Process

This month, I’ve consulted with four different business executives in varying industries that all share the same frustration. They want better IT results, but after about 90 days of trying, they give up on the people and try something else.

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Communication is King

Have you ever taken time off from work to wait for an installer or repairman? Ever been disappointed because your appointment time came and went without someone showing up, and you didn’t get so much as a phone call?

No matter who lets you down, the pain of this situation can always be eased with a little bit of good communication. Everyone likes to be in the loop with their particular order or project, especially BEFORE a deadline is missed.

I think we all understand that, in service professions, problems come up and the repair time doesn't always follow a normal schedule. It’s hard to estimate how long a morning install or appointment will take. But if the schedule needs to change, a call would be nice.

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How To Create And Prioritize Your 2017 Business Plan

Now's the time to kick 2017 business (and life) planning up a gear!

Some of the folks I've talked to already have the plan finished and they're ready to roll. Others haven't even started planning yet.

Not to worry! It's certainly not too late - and it's not as hard as it sometimes seems. 

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How One Nagging Thing Becomes A 2017 Business Planning Trick

Thanksgiving is the time of year I cherish most. I love spending time with family and friends, eating, watching football, playing with my grand kids, and just relaxing. It always feels like the calm before the storm of the Holiday Season. From here on, it's a sprint to the end of the year that will become a blur for most. 

Planning for the New Year is undoubtedly on the agenda for December.

If your 2017 planning juices need a jump start, I have a little trick that may help...

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Watching "Discipline Equals Freedom" Come To Life

 

Have you been surprised in the month of October? There sure is no shortage of things to be surprised about considering Halloween and our political climate!

But I was surprised this month in a very positive way.

You may recall last month when I discussed how my team has adopted the principles of Extreme Ownership from a book by Navy SEALs, Jocko Willink and Leif Babin.

The weekly and quarterly meetings have continued, and this month we embarked upon our 3rd Quarter Leadership Meeting. We had 13 people in the room and were ready to go.

One of the topics for discussion was: How can we do better at demonstrating Extreme Ownership to our fellow teammates?

I started us off with a few opening remarks and then we dove right in.

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Leading With Extreme Ownership: What A Difference It Makes

Earlier this year, my Vistage Group Chair, Don Pierro, introduced me to one of the best business books I’ve ever read.

The book is, Extreme Ownership: How U.S. Navy SEALs Lead and Win, by Jocko Willink and Leif Babin.

As I read through it, I was completely enthralled by the discipline, training, and results that the Navy SEALs are able to achieve while being involved in very real life-or-death situations. It occurred to me that our already darn-good organization might be way better if we applied the principles of Extreme Ownership to ourselves.

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