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The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Executive Insights

Is Recovery Here? 4 Signs That Say We’re on Our Way

By: Marty Kaufman
August 28th, 2020

Good news – finally! For the last few months, I’ve been wondering what “recovery” from the effects of the pandemic would look like for businesses. I wasn’t sure how I would know. Would I just feel it? Would the government tell me we are recovering? What are the signs?? Well, I can say this month that I think we’re recovering. And I feel good about it!

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Executive Insights | Cyber Security | Remote Work

What Does Recovery Look Like?

By: Marty Kaufman
July 29th, 2020

If you’re like most of us, you’re sitting at your desk wondering what’s next.  The pandemic has caused so much uncertainty. Most business leaders are used to planning and making things happen. It’s what gets you into business in the first place! The United States is a great place for business-minded entrepreneurial types to have a vision, make some plans, and execute -- at least until March 2020. Now that 4 months have passed and a clear end to the situation is still not in sight, what will the next 6-12 months look like?

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Executive Insights | Tech Tips & Trends

Top 5 Business Trends From COVID-Life That Are Here to Stay

By: Marty Kaufman
July 8th, 2020

Whether we like it or not, the business world has changed because of COVID-19. Even as the virus begins to fade in certain regions of the globe, its effects remain. What will the long-term impacts of our "new normal" in the workplace be? None of us know for sure, but we’re seeing a few trends with staying power.

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Employee Retention | Executive Insights

Are You Overlooking the Impact That Your Culture Has on Your Success?

By: Marty Kaufman
June 29th, 2020

When you’re going about your daily business, does the culture of your organization pop up into your mind? Maybe you’re prompted to think about culture as you’re reading books and articles on organizational improvement by folks such as Patrick Lencioni, Jim Collins, or Gino Wickman. The books may spark interest and a few great ideas, but then the real world takes you to another fire and culture takes a back seat to what you have right in front of you.

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Blog Feature

Technology Planning | Executive Insights | Cyber Security

Where We Go From Here: Building Resilience in Remote Work and Security

By: Marty Kaufman
April 29th, 2020

The month of April has been filled with web meetings and uncertainty.  While we've been advancing our video skills more than we ever thought possible, we’ve also been figuring out how to maneuver through our new circumstances. Like many of you, I have been working hard on getting paperwork together and submitting applications for the Payroll Protection Program. 

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Technology Planning | Executive Insights | Cyber Security

Remote Workers and Security: Staying Safe in Changing Times

By: Marty Kaufman
March 31st, 2020

I don’t even know where to start. If you’d have told me two months ago that we’d be debating over which businesses are “essential” and that millions of Americans would be sent home to work overnight, I would’ve told you you’re crazy. But here we are.

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Executive Insights | Better IT Results

Meeting Business Goals Heads Down and Close Together

By: Marty Kaufman
October 29th, 2019

Have you ever wondered why cyclists ride close together in what appears to be packs? You see it all the time on your local streets and in bicycle races all over the world. Riders with their heads down and wheels really close together are “drafting”. Most of us have made assumptions about why they do this but have never taken the next step to find out just what the benefits of drafting are.

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Blog Feature

Executive Insights | Cyber Security

Cyber Security Awareness: A National Initiative and Pressing Business Concern

By: Marty Kaufman
September 26th, 2019

Did you know that October is National Cybersecurity Awareness Month (NCSAM)? The Department of Homeland Security describes this nationwide initiative as "a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online.”

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Blog Feature

Executive Insights

Can Everyone See the Big Picture?

By: Marty Kaufman
August 26th, 2019

I spend most of my time with business owners and executives discussing where they want to go and how they are supposed to get there. I relate easily to these conversations, and I like to challenge the executives with ideas that will help them reach the goals they have outlined. From a quick chat and a few details, I can step right into their shoes and we are off running toward a plan.

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Blog Feature

Cloud Computing | Executive Insights

Are You Prepared for the Future of the Cloud?

By: Marty Kaufman
July 30th, 2019

The Cloud is awesome, right? I love what the Cloud has to offer. We all use it even if we don’t realize it – Facebook, Instagram, YouTube, and Amazon, to name a few. Even the technology that many of us now have in our homes is made possible because of cloud computing – smart thermostats and home automation, video doorbells and security systems.

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