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Creating and Maintaining a Positive Company Culture

I was with a group of business owners a few weeks ago and the topic of company culture came up. 

As with any discussion of culture, it was an interesting and quite perplexing discussion. Some were curious what culture was all about, and others wanted to understand how to create a good culture at their organizations.

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Is IT Support Supposed to Be Frustrating?

Over the past four weeks, I've met with lots of business executives -- spending hours discussing things from information technology (IT) to taxes, and everything in between.

Turns out, business people are just about as frustrated with IT support as they are with taxes!

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Behind the Scenes: Creating Jobs in Today’s Economy

Our country may be going through some interesting times, but the economy is doing well. And when the economy is strong, businesses seem to be more open to hiring.

That can put a company like ours in an interesting position. You see, Accent Computer Solutions is a provider of outsourced IT services. If a strong economy means companies are hiring again, you’d think that outsourcers would be in trouble.

Luckily, that’s not the case. Not only are we seeing job growth in our business, our clients are expanding as well.

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Why Do We Put Off Decisions?

It’s a fact of life: we put off making decisions. Some of us are more decisive than others, but the fact remains, we all procrastinate from time-to-time.

Whether it’s in business or in our personal lives, we all do it. But why?

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Is Your Business's Information Technology Strategic?

This month has been significant in terms of the way business leaders have come to me for advice on getting the best technology results. 

As I reflect, I realize that there were two distinctly different ways in which people reached out to me.

The first was a business owner that was looking to advance his manufacturing system.

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Tech Alert: There’s No Such Thing as a Simple IT Scenario

We have all done it.  Met someone who does (fill in the blank profession) and asked them for “10 minutes” of advice.  

 Just like your co-worker's dentist husband can’t tell if you need a root canal at the company holiday party – the IT world isn’t quite that simple either.

As it turns out, like your potential root canal, that “simple IT thing” can be much more complicated than you thought. 

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Tech Minute: The Deep Web's Effect on Small Business

We have this notion that all the bad stuff on the internet takes place in a dark room.  Some faceless guy in a hoodie hunched over his computer screen, discreetly, but effectively, wreaking havoc on the world. 

That, ladies and gentlemen, is from watching far too much made-for-TV police dramas. The truth is, the “bad guy” isn’t usually just one person. It’s more likely a group activity. Consider it a mafia of digital hackers working to get their hands on top dollar information.

Beyond Chrome and Internet Explorer -- a.k.a. the “regular web” or indexed web's -- search engine capabilities, there is the Deep or Dark Web.

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Follow the Plan - Give It Your Best

I got the opportunity to run the iconic Boston Marathon this month.

Held each year on Patriot’s Day (April 17), the Boston marathon is a “bucket list” race for many serious distance runners. The qualifications for entry are stiff. All 30,000 entrants (less 3,000 charity spots) had to run a qualifying time in a sanctioned marathon. There are people all over the world who work for years to earn a cherished spot in their respective age group.  

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Where Are My Files? A Small Business Executive's Concerns About Cloud Storage

The Cloud is awesome! Specifically, cloud storage is amazing. 

Think about it - we can store our files, reports, pictures, and just about anything we want "in the cloud." The manufacturers and cloud storage providers make it SO easy. You just upload/copy the data to whichever cloud storage provider you want, and you can access it from your phone, computer, laptop, or tablet from almost anywhere with an Internet connection. 

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IT is a Process

This month, I’ve consulted with four different business executives in varying industries that all share the same frustration. They want better IT results, but after about 90 days of trying, they give up on the people and try something else.

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