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How to Transform the IT Department from Stalled to Smooth Sailing

“I just don’t feel like we’re moving forward,” is a phrase I hear from business executives a lot. When they’re talking about their company’s information technology (IT), that’s a bad sign. They know that it’s important to their future success, but they feel stuck – like there isn’t a lot of progress happening.

Management of your IT department might be unintentionally holding your company back.

Here’s why.

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Top 10 Tips to Select the Best IT Support Company

You’re gearing up to pick the best outsourced IT company for your business, excited about the potential benefits!  But you aren’t 100% sure how to pick the best managed IT services provider. Or maybe you’ve narrowed it down, but now you’re stuck in a dead tie.

Accent Computer Solutions, Inc. has been helping companies develop their best IT strategy for over 30 years. A topic that frequently comes up is, “How can I compare IT support companies? What criteria should I evaluate?”  

Since we talk about it often, we’ve compiled a list to help narrow down your search for the right IT support!

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IT Untangled: What Is Hybrid IT?

To Cloud or not to Cloud, that is the question… Or it WAS the question. Hybrid IT is challenging this idea and it’s changing the conversation entirely.

Business executives come to us at Accent Computer Solutions, Inc. to help them figure out the best path for their IT environment. Deciding where your equipment should be and which services you should use are big decisions. There’s a delicate balance between needs and budget. The infrastructure also needs to be adaptable to the ever-changing needs of the marketplace. That’s where hybrid IT comes in handy for some businesses.

Let’s explore what hybrid IT is and how it’s working for some  businesses.

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Tech Alert: Antivirus Best Practices

You have antivirus, right? Of course you do! (I hope.) And while it in of itself is an excellent step, it’s not the end of the story. Having antivirus is only one step toward protecting your company.

Engineers at Accent Computer Solutions, Inc. work daily with small to mid-size business to ensure that their antivirus is doing not only what it should, but also that it is running correctly.

And while we are glad you have antivirus, let’s explore why simply having it is not enough, and how to make sure that the one you have is running on all cylinders.

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Behind the Scenes: Creating Jobs in Today’s Economy

Our country may be going through some interesting times, but the economy is doing well. And when the economy is strong, businesses seem to be more open to hiring.

That can put a company like ours in an interesting position. You see, Accent Computer Solutions is a provider of outsourced IT services. If a strong economy means companies are hiring again, you’d think that outsourcers would be in trouble.

Luckily, that’s not the case. Not only are we seeing job growth in our business, our clients are expanding as well.

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7 Most Common Misconceptions About IT Outsourcing

Sometimes outsourcing feels like one of those dating apps. Swipe left to avoid, swipe right to go on an awkward date – GASP! 

And we get it. There are a lot of preconceived notions about IT outsourcing – some fact and some fiction.  Being in the IT outsourcing business for the last 30 years, we’ve heard them all.

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How to Keep Amazon Prime Day From Slowing Down Your Business

It’s that time of year again – Amazon Prime Day. A one-day event filled with amazing deals for Amazon Prime members!

You have to hand it to Amazon, they know how to make their members excited. And they know how to keep their attention. On this day, new deals will be arriving throughout the day, so members are encouraged to set up alerts on their web browser and on their phone to take advantage these amazing deals. 

Sounds awesome, right? For Prime members, yeah! For business owners, not so much.

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IT Untangled: Can I Use Dropbox as my Business Backup?


Toy Story 2 was a major hit for Pixar Animation Studios. Woody and the gang were back in the mix solving life’s little adventures, but it was almost lost forever.

Pixar Studios suffered a now infamous data loss, the biggest data loss in the company’s history and it included a significant portion of Toy Story 2. How could this happen you ask? Because their out-of-date backup method failed them.

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Tech Alert: How to Plan a Successful Corporate IT Support Transition

Let’s just be honest, switching vendors for almost any reason can be a distraction and a time snatcher. But sometimes it’s the right move for your company long term.

Changing IT vendors doesn’t have to be that hard if it’s planned out in advance.

Perhaps your contract is up, or you’re not getting what you need from your current arrangement. Either way, moving to a new IT provider should be about adding value to your company. But value can be lost in transition if your processes, needs, and expectations are not planned and communicated beforehand.

The transition might be the hardest part of your new IT services contract, but it doesn’t have to be.

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Tech Alert: How to Get Faster Computer Help When You’re Having Problems

There is nothing more frustrating than things not working as they should. When 90% of our lives are automated, even 5 minutes of struggle seems like an eternity.

Automation rules the world around us. How would youremember EVERY meeting if your calendar notifications stopped working? Or worse imagine that your email doesn’t automatically download new mail, and you have to manually refresh it. And while these things might seem tribal, a split second without email can lead to a full-blown panic.

When a problem arises, even something as simple as a password change, you want help quickly.

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