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Tech Alert: HELP! I Hired the Wrong IT Company

We've all been there. After hiring a new IT company, destined for what felt like a perfect match, something fell flat.

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Ask an IT Guy: Why my Hardware Needs IT Support AND Manufacturer Support


It seems like everything is a gimmick these days. It’s easy to feel like everything has an add-on that’s just trying to skim another dollar off the top. But one place that deserves your hard-earned cash is the warranty, or manufacturer support for your hardware.

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IT Untangled: A Small Business's Guide to Outsourced IT Support

You’ve probably heard the term “managed services.” You might have wondered what it meant and if it had anything to do with your small business. You’ve also probably heard the term outsourcing. Those words are often used interchangeably.

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Tech Alert: Are Outsourced IT Services Safe?

Outsourcing IT tasks has gained a lot of popularity for small-to-medium sized businesses in recent years. But how safe is it?

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4 Technology Tips to Prevent Fraud and Embezzlement in Small Businesses

Fraud and embezzlement – two words business owners never want to hear.

With recent hacker news coverage, you’d think that online attacks would represent the largest losses for companies. But that’s not the case. The largest losses usually come from internal attacks.

You want to trust that your people have your best interests at heart, and many of them do. But that level of trust can get companies in trouble. It’s just too easy for fraud and embezzlement to go undetected sometimes. Setting up controls to prevent it doesn’t mean you don’t trust people – it just protects you from the risks.  

What can you do to help prevent these things from happening in your company?

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Tech Alert: Data Migration - Avoid These Problems

Welcome to the great beyond. Whether you’re upgrading to the Cloud or to a better server, it'll be a process. Of course, we all want it to go as smoothly as possible. The best way to avoid potential problems is to plan for them in advance. I know it sounds counterproductive, but if you can zero in on the main hazards, you can avoid the problems that accompany them.

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Ask an IT Guy: How to Review Your Phone and Internet Service Contract

Businesses have many phone and internet options. While variety may be the spice of life, it also makes it hard to decide between option A, and B, or maybe C. How do you choose? How do you know which one is really the best deal?

When looking for the most bang-for-your-buck, speed, reliability, customer service, contract terms, and of course, price all come into play. (If you don’t know how much bandwidth or internet speed you’ll need, check out this article. It’ll help you get to the bottom of what your business needs.)

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IT Untangled: Upgrading Your Network with an Outsourced IT Company

Is your system getting slow? Have you outgrown your current equipment? It might be time to upgrade your network infrastructure.

If the questions of “how” and “who” come to mind, we've got you covered.

Outsourcing some of all of your IT management gives you a team of professionals who are responsible your network, including any projects that may come along. Many small businesses are thinly staffed in the IT department. Sometimes with 1 or 2 people. Or even more commonly, the IT manager doubles as operations manager or controller. These folks already have a lot on their plate.

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Ask an IT Guy: Which Internet Service Is Best for My Business?

Businesses rely on the Internet today more than ever. Especially for companies that use the Cloud. Having a reliable, fast connection can mean the difference between processing 10 orders today, or 100.

How do you pick the right Internet service for your needs?

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5 Steps to Create and Execute a Business Technology Plan

As an owner or business executive, have you ever contemplated your business objectives and come to realize that your technology is in the way of your plans?

Have you had a great idea about improving business operations or productivity and found out that you just don’t have the right computer systems, or that it will cost a ton of money to upgrade? Would you like to know what the new trends are and how they could benefit you?

Technology planning helps answer the above questions and many more that you may not think to ask. The primary goal of a technology plan is to support your business plan objectives and to keep productivity and compliance issues front and center.

Here are the five steps to creating and executing a successful strategic technology plan.

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