The IT Support Learning Hub
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
I’m sure you’ve heard the terms “backup,” “disaster recovery,” and “business continuity.” What most business owners do not realize is that these are three separate things and without all three pieces, their business is in a vulnerable position. Data Backup First off, data backup is just copying your data onto another device. This could be a tape drive, an external hard drive, or an offsite backup. In most of these forms, your data is being stored in a raw format. This means that your applications, configurations, and network settings are not being backed up with it, so if you needed to restore, or recover, your network from the data backup, you may be down for days or weeks.
Did you make any new year's resolutions as the calendar turned over to 2019? In addition to the usual personal resolutions, such as eating healthy and spending more time with family, I encourage business owners and managers to add a few business resolutions to their list. Information technology is critical to operations for most companies and has the power to stop, or at least disrupt, business if things aren’t going well. When utilized properly, information technology can give companies a strategic advantage and help them accomplish their business goals and objectives.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
Now that 2019 is almost here, have you decided what your New Year's resolutions will be? In addition to your personal resolutions of weight loss, spending more time with family, and getting organized, business owners and managers should be thinking about things they can resolve to do to make their companies more successful and operate more efficiently.
Most of us have tried to accomplish a task or goal and failed. Sometimes we start over and try to do the very same project in the very same way, and we’re still a little surprised when we fail again. Continuing with this process just takes us round and around in circles, and the result is that nothing ever gets accomplished. In fact, most of the time after we try a few times, we are in a worse position than when we started.
It's not too early for business owners and managers to update their business plan for the coming year. Planning is necessary to not only make sure that you'll meet your 2019 goals, but to set up a realistic timeline for execution. For example, let’s just say that your 2019 goal is to add an additional million dollars to your business. How are you going to do that? What is going to be different about the way your business operates in order to make that happen? Can any functions be automated or outsourced? Will you be hiring any additional resources? Will you be moving or opening a new location?
Have you ever tried to go to sleep in a noisy place? Let’s say you’re on a plane and you want to catch some zzz’s before arriving at your destination. You try to drift off, but you hear the people talking in the seat behind you, the baby crying four rows ahead, and the high-pitched squeal of your air vent. Although you’re trying to sleep, your mind focuses on the noise in your environment, causing you to arrive at your destination just as tired as when you departed, plus annoyed and irritated that your plan to be well-rested for your meeting (or vacation, or your day) was disrupted.
If you are looking for a managed IT services price list, we might assume that you either know that you need to make a change in how you’re resourcing IT support or you’re wondering if you should be making a change. Either way, frustrations with IT are probably the catalyst for your research. If you’re like a lot of business owners and executives, you’ve lived with your IT problems for longer than you need to because you aren’t sure if there is anything better out there.
I like watching professional magicians. I recently had the opportunity to see David Copperfield live at the MGM Grand and, I must admit, I found him absolutely amazing. When you watch him up close, it’s impossible to tell exactly what he does to create his extraordinary illusions.
IT departments really are some of the hardest working, unsung heroes in your company. You probably couldn’t even fathom all the things they’re doing behind the scenes to “make it work” on a day-to-day basis. For most organizations, it's not feasible to hire enough experts in EVERYTHING you need from an IT support perspective to work in a productive, profitable manner. Adding a managed IT service provider (MSP) to your already stellar IT department, could remedy any gaps in your department’s expertise, and give you the reliable stability you need to thrive. Sounds like a win-win, right? Unfortunately, we still run into many IT departments of small to mid-sized businesses that feel like having an outsourced IT provider involved is competition --that somehow the IT staff is seen as less competent if they need “outside” help. But hear me out, because I'm going to make a case for the exact opposite.
In today’s world, there are almost no companies that can function without Information Technology (IT). From sole proprietorships to Fortune 500s, EVERY successful business requires the right IT system implementation and management to truly thrive.