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3 Tips To Reduce The Amount Of Spam That Makes It To Your Inbox

According to Talos Security Intelligence and Research Group, a division of Cisco Systems, 86 percent of emails sent worldwide are unwelcome junk mail, or spam. Not only is spam annoying, it can also be dangerous if you or one of your employees accidentally succumb to one of their schemes.

With the prevalence of spam today, not only do you need the right technology in place to keep it under control, you also need to educate your users on how to reduce the amount of spam that you may unintentionally be inviting in.

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The Pros and Cons of Outsourcing IT Services

In today’s digital business world, it’s rare to find tasks that don’t require the use of a computer, tablet, or smartphone. This means that delighting your clients and keeping your employees productive depends heavily on the efficiency and competency of your company’s Information Technology department processes, whether it’s internally staffed or outsourced to a third party.

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Clearing the Fog

As many of you know, I spend the majority of my days chatting with Business Executives and Managers. It is my true passion to help these folks get better results out of the hard work they put in every day.

The funny thing is that most of the time in these meetings, we are not talking about Information Technology or computer stuff. 

The truth is, I am most certainly not, and never was, the smartest computer guy around. I started Accent Computer Solutions and was a working owner and technician for several years. I was good at finding answers to technical issues for sure, but I was better at communicating with customers and helping find creative ways to solve business problems.

Over the years, the process has been the same. When I get the opportunity to spend a few minutes chatting with business owners and leaders, we end up diving into the business, and the opportunities and challenges of the individual.

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5 Things To Consider Before Bringing Tablets Into Your Business

On June 27, 2010, the world of computing changed.

For most of us, this was just another day at the office, but for Apple’s late CEO Steve Jobs, it was the day he announced “the next big thing.”

This was the day that the world got its first glimpse of the iPad.

Skeptics downplayed its importance, saying that it was just a big iPhone, while Apple “fanboys” proclaimed the end of the traditional computer.

While this was far from the first tablet computer, it was undeniably the first to convince the world that tablets were a viable option for mainstream computing.

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Types of Outsourced IT Support Services: Which Model is Best for Your Business?

Whether your company has 15 employees or 50,000, it is imperative that your technology consistently works how it’s supposed to. You need a clear vision of where technology is going in your business, and you need to get rid of roadblocks that are holding the company back from achieving its goals.

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Video Tip: 3 Tips To Secure Your Mobile Devices

Want to make sure your smartphones, tablets, and other mobile devices are as secure as possible?

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Do You Accept Credit Cards? Watch Out For These 5 Pitfalls That Could Lead To Lawsuits

If your company is not fully compliant with Payment Card Industry (PCI) Security Standards, you could be at risk of a serious tangle with attorneys.  Technically, PCI guidelines are not a hard-and-fast set of laws. However, merchants can still face hefty liabilities for not meeting them.  Avoid these mistakes to keep your company out of hot water with attorneys:

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Topics: I.T. Support

3 Things to Consider When Planning a Cloud Migration

shutterstock_246281056-ConvertedThe cloud is a very attractive option these days for businesses to host their email, applications, or even their entire IT infrastructure. Doing so provides many companies with a level of scalability and mobility that they haven’t experienced before.

As with nearly all IT decisions, there are benefits and risks that should be considered when planning a cloud migration.

Here are a few to consider:

The single most important thing to consider is the fact that your cloud services are completely dependent on your connection to the Internet. That means that if your Internet connection is down, you will not have access to your cloud services. That may not be a showstopper for email or even a hosted application, such as your accounting software, but it can have a serious impact if you have a hosted VoIP phone system in the cloud, for example.

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Topics: I.T. Support

What Exactly is IT Support?

Marty-Headshot-Black-Shirt-e1406847919357The month of August has had me answering this question a lot more often than in months past. My phone has been ringing off the hook with requests to come talk about IT and the frustrations owners and managers are having.

I guess because the summer is over, kids are back to school, and businesses are back in full swing, business executives are now focused on getting better or different results from Information Technology. I have sat down with at least 10 business owners over the past 30 days to discuss what they expect from Technology and how they plan to achieve their goals.

As it turns out, the folks that I have visited with have very specific goals about where they want the business to be in a few years and agree that without the best use of Technology, they probably won’t get there.

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Topics: I.T. Support

Do I Need To Back Up Data That’s Already In The Cloud?

The computing world is forever changing. Over the last 15 years, SaaS (software as a service) providers have offered the convenience of data backup for your cloud applications such as CRM systems, SalesForce, Google Apps and Office 365.

The business question is, “if I’m already working with a SaaS provider and my data is already “in” the cloud, do I really need to back up my data to another cloud? After all, isn’t the SaaS provider doing that for me?”

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Topics: I.T. Support