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IT Untangled: IT and Manufacturing -- The Big Picture

Every industry has specialized information technology (IT) needs. And while some needs spill over into multiple industries, the relationship between manufacturing and IT is a special one.

The IT umbrella probably encompasses more than you realize. From accounting software to the assembly lines you use daily – IT is your biggest fan. And as technology and automation become a bigger part of the manufacturing process, the IT department becomes even more critical to keeping it all running.

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IT Untangled: Why Is My Internet So Slow? How to Fix Internet Issues

A common, but historically troublesome problem, in the world of small to mid-size business is internet speed.  Network performance can be a pain because it usually has more than one point of failure, and isolating the issue(s) can take some time.

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How to Keep Amazon Prime Day From Slowing Down Your Business

It’s that time of year again – Amazon Prime Day. A one-day event filled with amazing deals for Amazon Prime members!

You have to hand it to Amazon, they know how to make their members excited. And they know how to keep their attention. On this day, new deals will be arriving throughout the day, so members are encouraged to set up alerts on their web browser and on their phone to take advantage these amazing deals. 

Sounds awesome, right? For Prime members, yeah! For business owners, not so much.

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IT Untangled: Can I Use Dropbox as my Business Backup?


Toy Story 2 was a major hit for Pixar Animation Studios. Woody and the gang were back in the mix solving life’s little adventures, but it was almost lost forever.

Pixar Studios suffered a now infamous data loss, the biggest data loss in the company’s history and it included a significant portion of Toy Story 2. How could this happen you ask? Because their out-of-date backup method failed them.

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Is Your Business's Information Technology Strategic?

This month has been significant in terms of the way business leaders have come to me for advice on getting the best technology results. 

As I reflect, I realize that there were two distinctly different ways in which people reached out to me.

The first was a business owner that was looking to advance his manufacturing system.

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Tech Minute: The Best Way to Stop Employees from Clicking on Phishing Scams [Case Study]

In a world where cybercrime is a daily threat, but concerns for it are often set aside for things like convenience or cost – how do you stay safe?

Luckily your IT professional has established security features like firewalls, antivirus, and other protections that keep you safe. However, a simple click can unravel that safety in a split-second.

Scams also known as “phishing,” ask for permission to run on your computer and if that permission is granted no amount of firewalls or antivirus can save you.

As cybercrime ups the ante, what is your game plan?

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Ask an IT Guy: What is Failover?

The saying goes “When you fail to plan, you plan to fail.”  The same is true in any small business scenario. Life happens, and it always happens fast. Your system could be at the mercy of natural disaster, viruses, or even a fire. That’s where failover comes into play.

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How Technology Improvements Can Fuel Sales Growth

In today’s fiercely competitive, technology-fueled world, there is one thing that businesses must provide their customers to survive: a great customer experience.

This cyclical process begins with the sales cycle, follows through post-sale support, and then repeats itself when the customer is ready to buy again. It involves selling more, fulfilling orders faster, and offering the best customer service.

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Tech Alert: 3 Commonly Overlooked Issues With the Cloud

Having "your head in the clouds" used to describe day dreamers. But now, it might describe someone working remotely or at a satellite office. Cloud computing is expanding the business world in a big way, and for the most part, it’s great. Between the mobility, low cost, and flexibility of scale, the Cloud is pretty much a small to mid-size business’s dream.

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Tech Alert: HELP! I Hired the Wrong IT Company

We've all been there. After hiring a new IT company, destined for what felt like a perfect match, something fell flat.

Or maybe it's the same company you have been using for years and out of the blue things aren't adding up.

Maybe it was a lack of communication or bad timing. Heck, it might even be a mutual feeling between your company and the managed IT service.

Either way, what you do next is crucial to the productivity and longevity of your business.

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