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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Improving Productivity | Getting Better IT Results | Executive Insights

The Difference Between Noisy and Quiet IT

By: Marty Kaufman
October 31st, 2018

Have you ever tried to go to sleep in a noisy place? Let’s say you’re on a plane and you want to catch some zzz’s before arriving at your destination. You try to drift off, but you hear the people talking in the seat behind you, the baby crying four rows ahead, and the high-pitched squeal of your air vent. Although you’re trying to sleep, your mind focuses on the noise in your environment, causing you to arrive at your destination just as tired as when you departed, plus annoyed and irritated that your plan to be well-rested for your meeting (or vacation, or your day) was disrupted.

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Tech Girl | Improving Productivity

6 Reasons to Get Excited About Upgrading to Windows 10

By: Courtney Casey
October 30th, 2018

As you may have heard, Microsoft will be saying its official goodbye to Windows 7 on January 14, 2020. The “end of life” of an operating system means that they will no longer be releasing any of the updates that keep it safe and secure.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Business Planning | Getting Better IT Results | Improving Productivity

3 Ways Managed IT Services Providers Help IT Departments Be More Effective

By: Peter O'Campo
May 10th, 2018

  IT departments really are some of the hardest working, unsung heroes in your company. You probably couldn’t even fathom all the things they’re doing behind the scenes to “make it work” on a day-to-day basis. For most organizations, it's not feasible to hire enough experts in EVERYTHING you need from an IT support perspective to work in a productive, profitable manner. Adding a managed IT service provider (MSP) to your already stellar IT department, could remedy any gaps in your department’s expertise, and give you the reliable stability you need to thrive.  Sounds like a win-win, right? Unfortunately, we still run into many IT departments of small to mid-sized businesses that feel like having an outsourced IT provider involved is competition --that somehow the IT staff is seen as less competent if they need “outside” help. But hear me out, because I'm going to make a case for the exact opposite.

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IT Untangled | Improving Productivity

IT Untangled: 3 Questions to Ask for Faster (and Safer) Office WiFi

By: Brian Modrak
February 14th, 2018

    Ever asked yourself this question: “What are people doing on my Wifi?” I think about this at home with my kids all the time, but have you asked it about your business environment? Do you have a good idea of what's going on with your network, including wireless activities?   I imagine you’re like me and Pinocchio – We all dream of being free of the things that bind us, and this definitely includes the wires keeping us at our desks. 

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Tech Tips | Business Planning | Improving Productivity

Business Email: Microsoft’s Office 365 vs Google’s G Suite

By: Accent Computer Solutions
August 29th, 2017

Brand loyalty plays a huge part in how we spend our money. And while there are a lot of top software brands, Microsoft and Google tend to be top of mind. This is expressly accurate when considering business email options. But how do you pick one when they both offer such similar functionality? Especially now that they both have such strong Cloud presence.

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IT Untangled | Improving Productivity

IT Untangled: IT and Manufacturing -- The Big Picture

By: Accent Computer Solutions
August 11th, 2017

Every industry has specialized information technology (IT) needs. And while some needs spill over into multiple industries, the relationship between manufacturing and IT is a special one. The IT umbrella probably encompasses more than you realize. From accounting software to the assembly lines you use daily – IT is your biggest fan. And as technology and automation become a bigger part of the manufacturing process, the IT department becomes even more critical to keeping it all running.

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IT Untangled | Improving Productivity

IT Untangled: Why Is My Internet So Slow? How to Fix Internet Issues

By: Accent Computer Solutions
July 26th, 2017

A common, but historically troublesome problem, in the world of small to mid-size business is internet speed.  Network performance can be a pain because it usually has more than one point of failure, and isolating the issue(s) can take some time.

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Getting Better IT Results | Improving Productivity

How to Keep Amazon Prime Day From Slowing Down Your Business

By: Courtney Casey
July 7th, 2017

It’s that time of year again – Amazon Prime Day. A one-day event filled with amazing deals for Amazon Prime members! You have to hand it to Amazon, they know how to make their members excited. And they know how to keep their attention. On this day, new deals will be arriving throughout the day, so members are encouraged to set up alerts on their web browser and on their phone to take advantage these amazing deals.  Sounds awesome, right? For Prime members, yeah! For business owners, not so much.

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IT Untangled | Getting Better IT Results | IT Support FAQs | Improving Productivity

IT Untangled: Can I Use Dropbox as my Business Backup?

By: Accent Computer Solutions
July 7th, 2017

Toy Story 2 was a major hit for Pixar Animation Studios. Woody and the gang were back in the mix solving life’s little adventures, but it was almost lost forever. Pixar Studios suffered a now infamous data loss, the biggest data loss in the company’s history and it included a significant portion of Toy Story 2. How could this happen you ask? Because their out-of-date backup method failed them.

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Business Planning | Executive Insights | Improving Productivity

Is Your Business's Information Technology Strategic?

By: Marty Kaufman
June 30th, 2017

This month has been significant in terms of the way business leaders have come to me for advice on getting the best technology results.  As I reflect, I realize that there were two distinctly different ways in which people reached out to me. The first was a business owner that was looking to advance his manufacturing system.

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