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The ACCENT Learning Hub

The ACCENT Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Tech Tips | Business Planning | Improving Productivity

Business Email: Microsoft’s Office 365 vs Google’s G Suite

By: Mireya Fernandez
August 29th, 2017

Brand loyalty plays a huge part in how we spend our money. And while there are a lot of top software brands, Microsoft and Google tend to be top of mind. This is expressly accurate when considering business email options. But how do you pick one when they both offer such similar functionality? Especially now that they both have such strong Cloud presence.

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Improving Productivity | IT Untangled

IT Untangled: IT and Manufacturing -- The Big Picture

By: Mireya Fernandez
August 11th, 2017

Every industry has specialized information technology (IT) needs. And while some needs spill over into multiple industries, the relationship between manufacturing and IT is a special one. The IT umbrella probably encompasses more than you realize. From accounting software to the assembly lines you use daily – IT is your biggest fan. And as technology and automation become a bigger part of the manufacturing process, the IT department becomes even more critical to keeping it all running.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Improving Productivity | IT Untangled

IT Untangled: Why Is My Internet So Slow? How to Fix Internet Issues

By: Mireya Fernandez
July 26th, 2017

A common, but historically troublesome problem, in the world of small to mid-size business is internet speed.  Network performance can be a pain because it usually has more than one point of failure, and isolating the issue(s) can take some time.

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Getting Better IT Results | Improving Productivity

How to Keep Amazon Prime Day From Slowing Down Your Business

By: Courtney Casey
July 7th, 2017

It’s that time of year again – Amazon Prime Day. A one-day event filled with amazing deals for Amazon Prime members! You have to hand it to Amazon, they know how to make their members excited. And they know how to keep their attention. On this day, new deals will be arriving throughout the day, so members are encouraged to set up alerts on their web browser and on their phone to take advantage these amazing deals.  Sounds awesome, right? For Prime members, yeah! For business owners, not so much.

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IT Support | Getting Better IT Results | Improving Productivity | IT Untangled

IT Untangled: Can I Use Dropbox as my Business Backup?

By: Mireya Fernandez
July 7th, 2017

Toy Story 2 was a major hit for Pixar Animation Studios. Woody and the gang were back in the mix solving life’s little adventures, but it was almost lost forever. Pixar Studios suffered a now infamous data loss, the biggest data loss in the company’s history and it included a significant portion of Toy Story 2. How could this happen you ask? Because their out-of-date backup method failed them.

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Business Planning | Executive Insights | Improving Productivity

Is Your Business's Information Technology Strategic?

By: Marty Kaufman
June 30th, 2017

This month has been significant in terms of the way business leaders have come to me for advice on getting the best technology results.  As I reflect, I realize that there were two distinctly different ways in which people reached out to me. The first was a business owner that was looking to advance his manufacturing system.

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Improving Productivity | Tightening IT Security | Tech Minute

Tech Minute: The Best Way to Stop Employees from Clicking on Phishing Scams [Case Study]

By: Mireya Fernandez
June 21st, 2017

In a world where cybercrime is a daily threat, but concerns for it are often set aside for things like convenience or cost – how do you stay safe? Luckily your IT professional has established security features like firewalls, antivirus, and other protections that keep you safe. However, a simple click can unravel that safety in a split-second. Scams also known as “phishing,” ask for permission to run on your computer and if that permission is granted no amount of firewalls or antivirus can save you. As cybercrime ups the ante, what is your game plan?

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Business Planning | Improving Productivity | Ask An IT Guy

Ask an IT Guy: What is Failover?

By: Mireya Fernandez
May 19th, 2017

The saying goes “When you fail to plan, you plan to fail.”  The same is true in any small business scenario. Life happens, and it always happens fast. Your system could be at the mercy of natural disaster, viruses, or even a fire. That’s where failover comes into play.

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Strategic Technology Planning | Improving Productivity | Tech Girl

How Technology Improvements Can Fuel Sales Growth

By: Courtney Casey
May 9th, 2017

In today’s fiercely competitive, technology-fueled world, there is one thing that businesses must provide their customers to survive: a great customer experience. This cyclical process begins with the sales cycle, follows through post-sale support, and then repeats itself when the customer is ready to buy again. It involves selling more, fulfilling orders faster, and offering the best customer service.

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Business Technology News | The Cloud | Business Planning | Improving Productivity | Tech Alert

Tech Alert: 3 Commonly Overlooked Issues With the Cloud

By: Mireya Fernandez
May 2nd, 2017

Having "your head in the clouds" used to describe day dreamers. But now, it might describe someone working remotely or at a satellite office. Cloud computing is expanding the business world in a big way, and for the most part, it’s great. Between the mobility, low cost, and flexibility of scale, the Cloud is pretty much a small to mid-size business’s dream.

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