The IT Support Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
Operating a business is expensive. Between payroll, materials, taxes, equipment, legal services, etc., it’s no surprise that every business owner would like to lower their costs to improve their margins. It seems like almost every day, a business executive tells me that they want lower IT costs without sacrificing service. There are four key areas I tell business leaders to check first to ensure they are maximizing the results from their IT investment.
Every business wants to reduce its costs. Over the years, I’ve talked to hundreds of Southern California business executives and many of them are concerned about what they’re paying for IT Support Agreements. The conversation goes in one of two directions: either their provider is doing a good job, so they feel like it must be easy, or they aren’t doing a good job and the executive feels like they’re paying a lot for little gain. If you’re happy with your current IT services vendor but it seems like your costs are going up, it’s natural to evaluate where your money is going, and to look for ways to bring expenses down. Is there a way to reduce IT support contract, or IT services agreement, costs? Here are a few things to dig into to answer that question.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
Why are business owners and executives are turning to managed IT services as a cost effective way to resource the IT function of their business? Because it makes financial sense to do so. When making the switch to managed IT, these leaders aren’t just concerned about cutting their technology expenditures, they’re recognizing that a proactive approach to managing the IT function brings benefits that help them to be good financial stewards, while enabling their business goals. Consider for yourself these top seven financial benefits of managed IT services.
Do you ever have trouble finding the time to push a big project forward? Despite the project’s importance and your desire to do the tasks involved, it just never gets off your back burner. Because the project never gets your attention, you don’t move forward towards your goals. That’s what it’s like in your business when your internal IT team gets locked into day-to-day tasks and responsibilities that completely take over their time and attention. Unfortunately, in this situation, the technology innovations you envision never see the light of day, and no matter how determined you are to reach your goals, they remain out of reach.
No one wants to pay for more IT than what you really need to, but unfortunately costs have a way of creeping up if you’re not effectively managing all aspects of IT. Here’s how it can happen. Let’s say you need more server space. You buy a new server. That one gets maxed out so you add more space. Then it happens again. Pretty soon, you’re trying to manage a crazy big network, and it’s so complicated and burdensome that it’s causing problems in all areas of your infrastructure.
A common frustration among business executives is that they’re spending all this money on computers for their employees and they keep having to replace them sooner than expected. Sometimes it’s because the computer’s performance has slowed down to a crawl and is hindering productivity; other times, the computer breaks due to rough treatment. Regardless of the reason, you want to get the most out of your investment and extend the life as long as possible. After all, computers aren’t cheap and replacing them is no fun. We get it.
What is a roadblock but something that stops you from going forward. You might be able to see your destination, or at least the next leg of your journey from this stopping place, but there is no way forward. You’re stuck. This is what happens in some businesses when they strive to meet their goals. The destination is envisioned, the course determined, but progress is never made. When it comes to business success, roadblocks can actually be technology roadblocks, and fortunately, managed IT services can take these roadblocks down.
In today’s digital business world, it’s rare to find tasks that don’t require the use of a computer, tablet, or smartphone. This means that delighting your clients and keeping your employees productive depends heavily on the efficiency and competency of your company’s Information Technology department processes, whether it’s internally staffed or outsourced to a third party.
Many executives don’t think they have unmanaged IT but they do. For whatever reason – to save money, for self-reliance, or lack of knowledge -- they decided that it would be better to cobble together their own mix of technology services and tools, rather than contract with a managed IT service provider to meet their IT needs. Chances are good that the outcome of their custom mix has not met expectations, and IT has become an increasingly frustrating obstacle that the whole business has to bump into every day.
If you are looking for a managed IT services price list, we might assume that you either know that you need to make a change in how you’re resourcing IT support or you’re wondering if you should be making a change. Either way, frustrations with IT are probably the catalyst for your research. If you’re like a lot of business owners and executives, you’ve lived with your IT problems for longer than you need to because you aren’t sure if there is anything better out there.