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Tech Alert: HELP! I Hired the Wrong IT Company

We've all been there. After hiring a new IT company, destined for what felt like a perfect match, something fell flat.

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Ask an IT Guy: Why my Hardware Needs IT Support AND Manufacturer Support

It seems like everything is a gimmick these days. It’s easy to feel like everything has an add-on that’s just trying to skim another dollar off the top. But one place that deserves your hard-earned cash is the warranty, or manufacturer support for your hardware.

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IT Untangled: A Small Business's Guide to Outsourced IT Support

You’ve probably heard the term “managed services.” You might have wondered what it meant and if it had anything to do with your small business. You’ve also probably heard the term outsourcing. Those words are often used interchangeably.

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IT Untangled: What is Managed IT Services, or Outsourced IT Services?

The term “managed services” gets thrown around a lot these days. Many providers in varying industries – from HVAC to uniform services – have some sort of “managed” product. Not surprisingly, the IT industry has a managed service as well. This article helps define what managed IT services is. 

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Inland Empire IT Support Company Recognized for Excellence in Managed IT Services

Accent Computer Solutions, Inc., a leading information technology (IT) support and managed IT services provider in Southern California, today announced that it has been named to CRN's 2017 Managed Services Provider (MSP) 500 list.

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IT Untangled: How to Find the Right IT Support

If you’re like most business executives, IT is at the bottom of your to-do list. You don't start looking for alternatives until you are already frustrated. If you’re here, you’re probably at that point.

There’s no magic in IT – it’s all planning, process, and follow through. So why does it seem so hard to find a good IT company to support your business?

Not all outsourced IT management providers are created equal. Take your time doing research to understand your options. That's the best way to find the reliable, cost-effective, “it just works" support you want.

No magic – only solid game plans for your future.

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Warning: 3 Signs That Outsourcing IT Support is a MUST

Just like when you out grow your favorite pair of shoes as a child, you’ll reach a point in your company’s lifecycle where IT outsourcing becomes a must. Sometimes the tell-tale signs are hard to identify. But for companies with 30-500 employees, trust me, they’re there.

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IT Basics for CEOs: Who What When Where & Why

Whether it’s simply who to call for support, or as complex as how long it takes to get your files back in the event of a virus, knowing your own IT needs is CRUCIAL.

As the CEO, you’re not expected to get into every technical detail – that’s why you have an IT provider in the first place - but every CEO should know enough about IT to make solid IT decisions. You should know how to get the most out of your IT even though it is always evolving. With the help of a few general specifications in each category, you will be on your way to understanding IT.

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3 Tips To Reduce The Amount Of Spam That Makes It To Your Inbox

According to Talos Security Intelligence and Research Group, a division of Cisco Systems, 86 percent of emails sent worldwide are unwelcome junk mail, or spam. Not only is spam annoying, it can also be dangerous if you or one of your employees accidentally succumb to one of their schemes.

With the prevalence of spam today, not only do you need the right technology in place to keep it under control, you also need to educate your users on how to reduce the amount of spam that you may unintentionally be inviting in.

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The Pros and Cons of Outsourcing IT Services

In today’s digital business world, it’s rare to find tasks that don’t require the use of a computer, tablet, or smartphone. This means that delighting your clients and keeping your employees productive depends heavily on the efficiency and competency of your company’s Information Technology department processes, whether it’s internally staffed or outsourced to a third party.

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