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The ACCENT Learning Hub

The IT Services & Cyber Security Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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IT Support FAQs | Managed IT Services

Outsourced IT Support: A Small Business’s Guide to IT Solutions

By: Courtney Casey
February 1st, 2022

As a business leader, outsourcing some or all of your IT to a managed IT services provider has probably crossed your mind. Do you have an IT department? Is your in-house IT team limited on time, resources, or ability in certain areas? It might be time to check out what outsourcing can do for you.

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IT Support FAQs | Business Planning

Warning: 3 Signs That Outsourcing IT Support is a MUST

By: Courtney Casey
December 9th, 2019

Just like when you out grow your favorite pair of shoes as a child, you’ll reach a point in your company’s lifecycle where IT outsourcing becomes a must. Sometimes the tell-tale signs are hard to identify but for companies with 30-500 employees, the warning signs are evident.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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IT Support FAQs | Business Planning

How to Switch IT Support Companies As Smoothly As Possible

By: Courtney Casey
November 25th, 2019

Let’s just be honest, switching vendors for almost any reason can be a distraction and a time snatcher. But sometimes it’s the right move for your company long term. Changing IT vendors doesn’t have to be that hard if it’s planned out in advance. Perhaps your contract is up, or you’re not getting what you need from your current arrangement. Either way, moving to a new IT provider should be about adding value to your company. But value can be lost in transition if your processes, needs, and expectations are not planned and communicated beforehand. The transition might be the hardest part of your new IT services contract, but it doesn’t have to be.

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IT Support FAQs | Technology Planning | Tech Girl

Types of Outsourced IT Support Services: Which Model is Best for Your Business?

By: Courtney Casey
November 18th, 2019

Whether your company has 15 employees or 50,000, it is imperative that your technology consistently works how it’s supposed to. You need a clear vision of where technology is going in your business, and you need to get rid of roadblocks that are holding the company back from achieving its goals.

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IT Support FAQs

7 Ways to Minimize Unexpected IT Costs and Expenses

By: Courtney Casey
April 5th, 2019

“It seems like every time I turn around, I have to write another huge check for IT.” Have you ever said that? While technology costs cannot be eliminated, unexpected IT-related expenses can be minimized. With the right technology planning and budgeting process, you should have a clear idea of what your IT spending will look like for the next few years. What Are Some Things to Consider When Budgeting for IT?

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IT Support FAQs

Planning For Data Disasters Of All Sizes

By: Courtney Casey
February 4th, 2019

When most people think about disasters, images of large-scale natural disasters generally come to mind such as fires, floods and earthquakes. What most businesses do not think about is how they will recover from smaller-scale disasters.

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IT Support FAQs | IT Cost Management

Looking For a Managed IT Services Price List?

By: Accent Computer Solutions
October 9th, 2018

If you are looking for a managed IT services price list, we might assume that you either know that you need to make a change in how you’re resourcing IT support or you’re wondering if you should be making a change. Either way, frustrations with IT are probably the catalyst for your research. If you’re like a lot of business owners and executives, you’ve lived with your IT problems for longer than you need to because you aren’t sure if there is anything better out there.

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IT Support FAQs | Cyber Security | Tech Tips & Trends

Video Tip: 3 Tips To Secure Your Mobile Devices

By: Courtney Casey
October 4th, 2018

Want to make sure your smartphones, tablets, and other mobile devices are as secure as possible? Check out this 90-second video tip from Chris, one of Accent’s vCIOs, with 3 tips to secure your mobile devices.

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IT Support FAQs

Getting an IT Support Quote: What Does An IT Outsourcing Quote Involve?

By: Accent Computer Solutions
January 24th, 2018

Southern California business executives call our office daily asking for a quote for IT support services. It generally sounds something like, “We’re considering changing IT providers and I’d like to get a quote for your IT services.”

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IT Support FAQs

How Are Most Companies Handling IT Support?

By: Accent Computer Solutions
January 23rd, 2018

If you employ between 20 and 500 employees in today’s competitive marketplace, you recognize that your IT department is not what it used to be. A seasoned staff, legacy equipment, and yesterday’s processes will no longer support your business into the next generation.

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