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The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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IT Support FAQs | IT Cost Management | Better IT Results

Looking For a Managed IT Services Price List?

By: Accent Computer Solutions
October 9th, 2018

If you are looking for a managed IT services price list, we might assume that you either know that you need to make a change in how you’re resourcing IT support or you’re wondering if you should be making a change. Either way, frustrations with IT are probably the catalyst for your research. If you’re like a lot of business owners and executives, you’ve lived with your IT problems for longer than you need to because you aren’t sure if there is anything better out there.

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IT Support FAQs | Cyber Security | Tech Tips & Trends

Video Tip: 3 Tips To Secure Your Mobile Devices

By: Courtney Casey
October 4th, 2018

Want to make sure your smartphones, tablets, and other mobile devices are as secure as possible? Check out this 90-second video tip from Chris, one of Accent’s vCIOs, with 3 tips to secure your mobile devices.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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IT Support FAQs

Getting an IT Support Quote: What Does An IT Outsourcing Quote Involve?

By: Accent Computer Solutions
January 24th, 2018

Southern California business executives call our office daily asking for a quote for IT support services. It generally sounds something like, “We’re considering changing IT providers and I’d like to get a quote for your IT services.”

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IT Support FAQs

How Are Most Companies Handling IT Support?

By: Accent Computer Solutions
January 23rd, 2018

If you employ between 20 and 500 employees in today’s competitive marketplace, you recognize that your IT department is not what it used to be. A seasoned staff, legacy equipment, and yesterday’s processes will no longer support your business into the next generation.

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IT Support FAQs | IT Cost Management

2018 Southern California Managed IT Services Cost & Pricing Guide: How Much Does Managed IT Services Cost?

By: Accent Computer Solutions
January 22nd, 2018

Note: The costs below are typical prices you can expect to pay for managed IT services in the Greater Los Angeles, Orange County, and Inland Empire areas.

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IT Support FAQs | Better IT Results | IT Untangled

IT Untangled: Can I Use Dropbox as my Business Backup?

By: Accent Computer Solutions
July 7th, 2017

Toy Story 2 was a major hit for Pixar Animation Studios. Woody and the gang were back in the mix solving life’s little adventures, but it was almost lost forever. Pixar Studios suffered a now infamous data loss, the biggest data loss in the company’s history and it included a significant portion of Toy Story 2. How could this happen you ask? Because their out-of-date backup method failed them.

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IT Support FAQs | Business Planning | Ask An IT Guy

Ask an IT Guy: How to Create a Business Disaster Recovery Plan

By: Accent Computer Solutions
May 31st, 2017

Whether you call it a plan, template, checklist or strategy, your  disaster recovery document(s) is your key to success when disaster strikes.  And no, a disaster recovery plan is not the same as your backup – think of it as your backup’s bodyguard.

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IT Support FAQs | Executive Insights

There’s No Such Thing as a Simple IT Scenario

By: Accent Computer Solutions
May 26th, 2017

We have all done it.  Met someone who does (fill in the blank profession) and asked them for “10 minutes” of advice.    Just like your co-worker's dentist husband can’t tell if you need a root canal at the company holiday party – the IT world isn’t quite that simple either. As it turns out, like your potential root canal, that “simple IT thing” can be much more complicated than you thought. 

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IT Support FAQs | Business Planning | Better IT Results | IT Untangled

Common Outsourced IT Contracts Decoded - IT Untangled

By: Accent Computer Solutions
April 26th, 2017

You’ve interviewed a couple of IT companies, and now you're ready to pick a service provider. Congratulations on narrowing your search to a top 3, but now what? Staring at the contracts, they all look similar. And not just similar, but downright identical in some parts. So, how do you choose? Which is the best option for you? How do you really tell the difference between the contract options? Which one will be the best investment for your future?

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IT Support FAQs | Business Planning | Better IT Results

HELP! I Hired the Wrong IT Company

By: Accent Computer Solutions
April 24th, 2017

We've all been there. After hiring a new IT company, destined for what felt like a perfect match, something fell flat. Or maybe it's the same company you have been using for years and out of the blue things aren't adding up. Maybe it was a lack of communication or bad timing. Heck, it might even be a mutual feeling between your company and the managed IT service. Either way, what you do next is crucial to the productivity and longevity of your business.

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