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The ACCENT Learning Hub

The ACCENT Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Executive Insights | Getting Better IT Results | Leadership

Behind the Scenes: Creating Jobs in Today’s Economy

By: Courtney Casey
August 17th, 2017

Our country may be going through some interesting times, but the economy is doing well. And when the economy is strong, businesses seem to be more open to hiring. That can put a company like ours in an interesting position. You see, Accent Computer Solutions is a provider of outsourced IT services. If a strong economy means companies are hiring again, you’d think that outsourcers would be in trouble. Luckily, that’s not the case. Not only are we seeing job growth in our business, our clients are expanding as well.

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Getting Better IT Results | Leadership

7 Signs That Something in Your Business May Need a Change

By: Marty Kaufman
May 30th, 2017

Over the course of my business career, I've been lucky enough to meet and consult with a wide range of different leaders, and leadership styles. I'm thankful that I get to be the person that these leaders trust and confide in when they have business performance or employee-related issues. It seems like there are 7 areas all business leaders find themselves dealing with at one time or another. I thought this month I'd share those situations, and how these items could indicate it's time for a change.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Business Planning | Executive Insights | Leadership

Where Are My Files? A Small Business Executive's Concerns About Cloud Storage

By: Marty Kaufman
March 30th, 2017

The Cloud is awesome! Specifically, cloud storage is amazing.  Think about it - we can store our files, reports, pictures, and just about anything we want "in the cloud." The manufacturers and cloud storage providers make it SO easy. You just upload/copy the data to whichever cloud storage provider you want, and you can access it from your phone, computer, laptop, or tablet from almost anywhere with an Internet connection. 

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Business Planning | Executive Insights | Leadership

IT is a Process

By: Marty Kaufman
February 28th, 2017

This month, I’ve consulted with four different business executives in varying industries that all share the same frustration. They want better IT results, but after about 90 days of trying, they give up on the people and try something else.

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IT Support | Getting Better IT Results | Leadership

IT Basics for CEOs: Who What When Where & Why

By: Mireya Fernandez
February 23rd, 2017

Whether it’s simply who to call for support, or as complex as how long it takes to get your files back in the event of a virus, knowing your own IT needs is CRUCIAL. As the CEO, you’re not expected to get into every technical detail – that’s why you have an IT provider in the first place - but every CEO should know enough about IT to make solid IT decisions. You should know how to get the most out of your IT even though it is always evolving. With the help of a few general specifications in each category, you will be on your way to understanding IT.

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Business Planning | Executive Insights | Leadership

Communication is King

By: Marty Kaufman
January 31st, 2017

Have you ever taken time off from work to wait for an installer or repairman? Ever been disappointed because your appointment time came and went without someone showing up, and you didn’t get so much as a phone call? No matter who lets you down, the pain of this situation can always be eased with a little bit of good communication. Everyone likes to be in the loop with their particular order or project, especially BEFORE a deadline is missed. I think we all understand that, in service professions, problems come up and the repair time doesn't always follow a normal schedule. It’s hard to estimate how long a morning install or appointment will take. But if the schedule needs to change, a call would be nice.

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Business Planning | Executive Insights | Leadership

How To Create And Prioritize Your 2017 Business Plan

By: Marty Kaufman
December 29th, 2016

Now's the time to kick 2017 business (and life) planning up a gear! Some of the folks I've talked to already have the plan finished and they're ready to roll. Others haven't even started planning yet. Not to worry! It's certainly not too late - and it's not as hard as it sometimes seems. 

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Business Planning | Executive Insights | Leadership

How One Nagging Thing Becomes A 2017 Business Planning Trick

By: Marty Kaufman
November 30th, 2016

Thanksgiving is the time of year I cherish most. I love spending time with family and friends, eating, watching football, playing with my grand kids, and just relaxing. It always feels like the calm before the storm of the Holiday Season. From here on, it's a sprint to the end of the year that will become a blur for most.  Planning for the New Year is undoubtedly on the agenda for December. Take a moment in silence. Think of ONE issue that has been bothering you, or a topic that comes up frequently throughout the year.  If your 2017 planning juices need a jump start, I have a little trick that may help...

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