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The ACCENT Learning Hub

The IT Services & Cyber Security Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Managed IT Services | IT Outsourcing | Working with Accent

What’s It Like To Be an Accent All-Inclusive Managed IT Services Client?

By: Courtney Casey
June 22nd, 2022

Making the move to a different managed IT services provider can take a leap of faith. While you’re sure that you want and need everything that the new provider offers, getting started with a new vendor is unknown territory. As you go from one managed services provider (MSP) to another, how the new provider delivers services may differ from what you’re used to. So how can you really know what you’re going to get?

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Managed IT Services | IT Outsourcing

All-Inclusive vs. Co-Managed IT Services: Which Option is Right for Your Business?

By: Courtney Casey
June 1st, 2022

After you’ve decided that you need the benefits that managed IT services can bring your organization, you still have another question to ponder. Which managed IT services option is best for my business:  all-inclusive or co-managed?

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Managed IT Services | IT Outsourcing

IT Outsourcing Benefits: Why Do Small Businesses Use Outsourced IT Services?

By: Courtney Casey
March 10th, 2022

With the increasing complexity of IT and the rise in cyber threats, more businesses are choosing to outsource some or all of their business’s IT function. You might be wondering if IT outsourcing is right for you too. We’ve found that when businesses start exploring the idea of outsourced IT services, they generally want to know 3 things: what made other businesses decide to outsource IT, what kinds of IT services can be outsourced, and the benefits that IT outsourcing might bring to their company. That’s exactly what this article covers.

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IT Support FAQs | Managed IT Services

Outsourced IT Support: A Small Business’s Guide to IT Solutions

By: Courtney Casey
February 1st, 2022

As a business leader, outsourcing some or all of your IT to a managed IT services provider has probably crossed your mind. Do you have an IT department? Is your in-house IT team limited on time, resources, or ability in certain areas? It might be time to check out what outsourcing can do for you.

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Managed IT Services

What Do Managed IT Services Providers Do?

By: Courtney Casey
September 23rd, 2021

Technology is vital to day-to-day business operations for just about every organization. That means that ongoing network management and maintenance are vital too. Business leaders must then ask whether they should resource IT support and maintenance in-house or outsource to third-party professionals.

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Managed IT Services

What Does the Professional IT Services  Team at Accent Do?

By: Courtney Casey
September 16th, 2021

When you work with a Managed IT Services provider, the bulk of their work for you will be to proactively manage your network and endpoints so that everything is secure and running smoothly. There will be occasions when you need to make improvements, major changes, or adopt new technology, and that’s where Professional IT Services comes in.

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Managed IT Services

How to Seamlessly Transition From an In-House IT Manager to Outsourced IT Services

By: Courtney Casey
September 8th, 2021

With the wave of resignations sweeping the nation in "The Great Resignation,"  many companies are being left in the lurch with their IT manager putting in their notice. This is leading organizations to consider outsourcing IT instead of replacing the departing in-house IT manager. Outsourcing some or all of the IT function typically gives companies broader expertise, an expanded team, and better business results. But sometimes, that transition can be rocky.

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Cloud Computing | Managed IT Services | Cloud Services

The IT Needs of Growing ‘Serverless’ Small Businesses (Hint: It’s More Complicated Than It May Seem)

By: Courtney Casey
August 26th, 2021

Cloud applications have removed the barriers to sophisticated technology tools for startups and small businesses. You can find an app for just about anything you need to run a business – Accounting, HR, Sales, Marketing, Operations, Logistics...the list goes on.

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Business Planning | Managed IT Services | Business Continuity

What to Do When 'The Great Resignation' Impacts Your IT Department

By: Courtney Casey
August 25th, 2021

The Great Resignation is upon us, and no industry or department is being spared. In the past few months, we've seen a massive increase in professionals leaving their roles and seeking new employment. This is a natural reaction to the rising pressure from the challenges of living and working through the COVID economic crisis. Now that we’re nearly two years into it, many people are looking to make a change. At the same time, there’s an incredible demand for qualified professionals to fill thousands of available positions across the US.

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Managed IT Services | Managed Security Services

Managed Services Provider (MSP) vs Managed Security Services Provider (MSSP): What’s the Difference?

By: Courtney Casey
February 3rd, 2021

Not a day goes by where we don't hear stories of businesses falling victim to cyber attacks. The big ones make headlines, but there are thousands more happening worldwide each day. They're so common in fact, that some business leaders think it's normal to be hacked. 

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