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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Managed IT Services

What Does the Professional IT Services  Department Do?

By: Courtney Casey
September 16th, 2021

When you work with a Managed IT Services provider, the bulk of their work for you will be to proactively manage your network and endpoints so that everything is secure and running smoothly. There will be occasions when you need to make improvements, major changes, or adopt new technology, and that’s where Professional IT Services comes in.

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Managed IT Services

How to Seamlessly Transition From an In-House IT Manager to Outsourced IT Services

By: Courtney Casey
September 8th, 2021

With the wave of resignations sweeping the nation in "The Great Resignation,"  many companies are being left in the lurch with their IT manager putting in their notice. This is leading organizations to consider outsourcing IT instead of replacing the departing in-house IT manager. Outsourcing some or all of the IT function typically gives companies broader expertise, an expanded team, and better business results. But sometimes, that transition can be rocky.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Cloud Computing | Managed IT Services | Cloud Services

The IT Needs of Growing ‘Serverless’ Small Businesses (Hint: It’s More Complicated Than It May Seem)

By: Courtney Casey
August 26th, 2021

Cloud applications have removed the barriers to sophisticated technology tools for startups and small businesses. You can find an app for just about anything you need to run a business – Accounting, HR, Sales, Marketing, Operations, Logistics...the list goes on.

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Business Planning | Managed IT Services | Business Continuity

What to Do When 'The Great Resignation' Impacts Your IT Department

By: Courtney Casey
August 25th, 2021

The Great Resignation is upon us, and no industry or department is being spared. In the past few months, we've seen a massive increase in professionals leaving their roles and seeking new employment. This is a natural reaction to the rising pressure from the challenges of living and working through the COVID economic crisis. Now that we’re nearly two years into it, many people are looking to make a change. At the same time, there’s an incredible demand for qualified professionals to fill thousands of available positions across the US.

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Blog Feature

Managed IT Services | Managed Security Services

Managed Services Provider (MSP) vs Managed Security Services Provider (MSSP): What’s the Difference?

By: Courtney Casey
February 3rd, 2021

Not a day goes by where we don't hear stories of businesses falling victim to cyber attacks. The big ones make headlines, but there are thousands more happening worldwide each day. They're so common in fact, that some business leaders think it's normal to be hacked. 

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Managed IT Services

6 Critical IT Services for a Successful IT Department

By: Victoria O'Campo
October 7th, 2019

Have you ever stopped to think of all the ways that Information Technology (IT) weaves through your business? You might think that IT is just your workstations, servers and printers but these days, office lighting and environmental controls could just as easily be part of your IT systems. Now, think of how your business operations run. Could you serve your customers without IT? 

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Executive Insights | Cyber Security | Managed IT Services

Cyber Times Are Changing: How to Protect Your Small Business from Growing Cyber Security Threats

By: Marty Kaufman
June 27th, 2019

Not a day goes by in the IT world without talking about cyber security. IT professionals are constantly discussing protection methods, access controls, new and existing threats, and ways to reduce risk. To most people who use technology, security measures just get in the way of being able to use or access whatever you’re trying to access. Things like complex passwords, password expirations, and multi-factor authentication are complex ideas that frustrate and confuse people who are just trying to log in to a website or system. In fact, a significant percentage of support calls to manufacturers are related to passwords and system access. Yep, security is a nuisance that gets in the way, and we don’t like to be bothered with it. Nevertheless, cyber security and IT security are crucial.

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Managed IT Services

5 IT Services Your Company Can’t Live Without

By: Accent Computer Solutions
September 18th, 2017

When your system is down or emails can’t be sent, who do you call? And no, the answer isn’t Ghost Busters. But, really: what do you do when something goes wrong? Take a moment and think about how you do your job. How your employees do their jobs. How the company runs... Most of what you depend on is technology-based, right? 

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Blog Feature

Managed IT Services

5 Ways Outsourcing IT Leads to Faster Business Growth

By: Accent Computer Solutions
September 13th, 2017

Outsourcing to a local IT support company has become very popular with big and small businesses alike. Companies have improved efficiency and increased their bottom line using an outsourced partner.

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Managed IT Services

3 Outsourced IT Services Your Company Needs Today!

By: Accent Computer Solutions
September 4th, 2017

The "Tech Age," has been upon us for quite some time. Most of us feel pretty comfortable with the everyday task of operating our smartphones and tablets, but business technology is a whole other obstacle.

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