The IT Support Learning Hub
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
Have you ever stopped to think of all the ways that Information Technology (IT) weaves through your business? You might think that IT is just your workstations, servers and printers but these days, office lighting and environmental controls could just as easily be part of your IT systems. Now, think of how your business operations run. Could you serve your customers without IT?
Not a day goes by in the IT world without talking about cyber security. IT professionals are constantly discussing protection methods, access controls, new and existing threats, and ways to reduce risk. To most people who use technology, security measures just get in the way of being able to use or access whatever you’re trying to access. Things like complex passwords, password expirations, and multi-factor authentication are complex ideas that frustrate and confuse people who are just trying to log in to a website or system. In fact, a significant percentage of support calls to manufacturers are related to passwords and system access. Yep, security is a nuisance that gets in the way, and we don’t like to be bothered with it. Nevertheless, cyber security and IT security are crucial.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
When your system is down or emails can’t be sent, who do you call? And no, the answer isn’t Ghost Busters. But, really: what do you do when something goes wrong? Take a moment and think about how you do your job. How your employees do their jobs. How the company runs... Most of what you depend on is technology-based, right?
Outsourcing to a local IT support company has become very popular with big and small businesses alike. Companies have improved efficiency and increased their bottom line using an outsourced partner.
The "Tech Age," has been upon us for quite some time. Most of us feel pretty comfortable with the everyday task of operating our smartphones and tablets, but business technology is a whole other obstacle.