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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Tech Tips & Trends | Microsoft 365

Best Email Signature Management Options for Microsoft Office 365

By: Courtney Casey
August 7th, 2020

Business owners know how important it is to portray a consistent and professional image. Part of that image includes your email signature. Email signatures are a great opportunity to brand every message you send when communicating with clients, prospects, and vendors. A cohesive email signature leaves an impression and helps develop brand recognition and trust in the long run.

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Blog Feature

Business Continuity | Microsoft 365 | Cloud Services | Digital Transformation

Behind the Scenes: How Accent Computer Solutions Responds Faster and Improves Teamwork by Using Microsoft Teams for its After-hours IT Support Process

By: Peter O'Campo
July 1st, 2020

When the idea of using Microsoft Teams for handling after-hours calls came up, we were skeptical. After all, technology professionals know that it’s a lot easier to get an application to do what it’s designed to do, rather than ask it to do something that’s not its primary purpose. But after lots of investigation and testing, Accent has changed the way after-hours IT support calls are handled and has started using Microsoft Teams.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.