<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=573132769549581&amp;ev=PageView&amp;noscript=1">

The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Team Member Spotlight

Volunteer for the Hard Stuff – A Spotlight on Scott

By: Courtney Casey
February 19th, 2021

Scott has a reputation for being a closer at Accent. If there’s a project that’s getting tricky, or an escalated issue that’s not getting solved, he’s the guy to bring in to find the best way forward. As Senior Professional Services Engineer, Scott gets to work with the newest technology and tackle the toughest problems. It’s work that pulls from the huge knowledge base that he’s built in his 30+ years of experience, and it feeds his insatiable hunger for learning.

Read More

Share

Blog Feature

Team Member Spotlight

Prepared for the Future of IT – A Spotlight on Joshua

By: Courtney Casey
January 15th, 2021

For the dedicated professionals who work in the IT industry, cutting corners and skipping ahead does not bode well for successful outcomes or satisfied clients. A robust IT plan requires careful consideration, thoughtful insight, and a well-constructed and executed design. It’s something that Accent’s Professional Services Engineer, Joshua, fully understands. That’s why he always does his homework and is prepared for any challenge that might come his way.

Read More

Share

Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Team Member Spotlight

A Steady, Reliable and Witty Presence – A Spotlight on Ned

By: Courtney Casey
December 18th, 2020

When a panicked call comes in at 4:30 in the morning detailing an unfolding IT crisis, the average person might roll over and reluctantly drag themselves out of bed, but it’s just the type of challenge that Accent’s Enterprise Technology Architect, Ned, lives for. Early wake-up calls and late nights are exciting to Ned, and he’ll do anything to keep technology hiccups from ruining someone’s day. “Ned won’t sleep until a job is done,” said his supervisor, Chris, Accent’s Professional Services Manager. “If a client has a problem, he’ll be the first and last person on it. You know he’s going to be right in the middle of it, working toward a solution.

Read More

Share

Blog Feature

Team Member Spotlight

Career Path to Accent Not What She Expected – A Spotlight on Courtney Casey

By: Accent Computer Solutions
November 20th, 2020

You might think that Courtney Casey was destined to work at Accent Computer Solutions since she’s the daughter of Accent’s founder, Marty Kaufman, but when she went to college she was on a path to a career in Fashion Merchandising. During her sophomore year, however, her dad asked her to step in to take care of the monthly email newsletter. When Courtney said yes, it was because she needed a job -- little did she know that the job would turn into a fulfilling career in Marketing.

Read More

Share

Blog Feature

Team Member Spotlight

Work Doesn’t Feel Like Work – A Spotlight on Shane Moritz

By: Courtney Casey
October 16th, 2020

When Shane Moritz started his new job as a level one systems technician at Accent Computer Solutions two years ago, he immediately knew that he was joining something special. Every day as he reports to work, he feels like he’s helping out family members and friends with their IT issues, which doesn’t feel like work to him at all. “In this role, only 50% of it is troubleshooting and skill, while the other 50% is customer service,” Shane explained. “I enjoy helping out where I can and interacting with the clients, which is really what IT is like to me.”

Read More

Share

Blog Feature

Team Member Spotlight

Stalled Career Restarted at Accent – A Spotlight on Amber Mena

By: Courtney Casey
September 18th, 2020

For Amber Mena, the challenge to better herself and learn new things has been a driving force throughout her life. After stalling in a job that didn’t lead anywhere, she found her way to Accent Computer Solutions where she found the perfect environment to ask questions, learn from others’ experiences, and grow in a way that inspires her curiosity – while also being part of a team that trusts her to get the job done. “I love growing, learning, and doing new things,” Amber said. “When I arrived at Accent, I was bombarded with knowledge all around me, and it was everything I had hoped for.”

Read More

Share

Blog Feature

Team Member Spotlight

A Heart for Helping – A Spotlight on Melinda Pagani

By: Courtney Casey
August 21st, 2020

Melinda Pagani lists two things as the favorite parts of her job. One is when she can solve a problem for a client, and the other is when she can relay appreciation back to her team. In her role as Client Success Manager at Accent, Melinda is the person who has the most contact with clients, so when she hears good news about how the team performed, she’s not going to keep it to herself.

Read More

Share

Blog Feature

Team Member Spotlight

Lifting Each Other Up Makes the Team Stronger - A Spotlight on Ivan Rubio

By: Courtney Casey
July 17th, 2020

For Ivan Rubio, accepting a job as a Systems Technician at Accent five years ago has quickly evolved into a satisfying career full of variety and increasing responsibility.

Read More

Share

Blog Feature

Team Member Spotlight

Turning Around Your Horrible Day – A Spotlight on Jason Barnes

By: Courtney Casey
June 18th, 2020

As he has adapted to working from home during the COVID-19 pandemic, getting set up with the technology that he needs to continue in his role as Senior Support Specialist at Accent Computer Solutions has not been a problem for Jason Barnes. Preventing his kids from bursting into the room while he’s working is another story. Jason is a lead technician on the Alpha Support Team, the front line for handling day-to-day issues and user requests from Accent’s numerous clients. Not only has he had to adapt to working from home a few days each week while California has been under shelter-in-place orders, he has been on a learning curve with the rest of the team as they have been faced with new problem-solving situations that have arisen because of the explosion of remote workers within their client companies.

Read More

Share

Blog Feature

Team Member Spotlight

Accountability Makes Accountant’s Job Easy – A Spotlight on Joseph Mainez

By: Courtney Casey
May 13th, 2020

NOTE: After 2 years with Accent, Joseph has moved on and is now an auditor with Deloitte & Touche. We wish him the best! When everyone in the company is focused on achieving goals, it makes Joseph Mainez’s job easy. As the Accounting Supervisor for Accent Computer Solutions, it’s up to Joseph to manage and report the company’s finances. He attributes progress that he sees in the company’s bottom line and continued high client satisfaction ratings to the dedication and hard work of the whole Accent team.

Read More

Share