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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Company News | Team Member Spotlight

Reaching for the Best - A Spotlight on Shantae' Hansen

By: Courtney Casey
September 16th, 2019

Each day when Shantae’ Hansen arrives at Accent Computer Solutions, she fills her work with a passion and drive that allows her to tackle her goals head-on and not stop until she’s achieved them. For her clients, that means they can depend on her to focus on their needs and follow up until the job is done.

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Company News | Team Member Spotlight

Can-Do Means She Cares - A Spotlight on Cheryl Carlson

By: Courtney Casey
August 12th, 2019

If you ask Cheryl Carlson’s co-workers to describe how she goes about her work, you’re going to hear words like – focused, thorough, accurate, and fast, all wrapped up in a can-do attitude. And if you ask Cheryl why she takes such pride in what she does, and why she is driven to do her best for clients and teammates, you’ll find out that what’s on the outside is totally guided by what’s on the inside. 

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Company News | Team Member Spotlight

Out of the Box Thinking Encouraged - A Spotlight on Sean Sharifi

By: Courtney Casey
July 17th, 2019

When Accent Computer Solutions created a position totally dedicated to cyber security, Sean Sharifi was a natural choice to fill the role. Sean had long been attracted to the practice of cyber security and had spent much time and effort developing his knowledge and gaining certifications to validate his expertise. His credentials include the highly regarded CISSP and CompTIA Security +, as well as an MBA with an emphasis in Cyber Security.

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Company News | Team Member Spotlight

No Fear of Stagnation at Accent - A Spotlight on Kenny Riedell

By: Courtney Casey
June 12th, 2019

Kenny Riedell’s eleven years at Accent Computer Solutions have been anything but boring. Starting right out of IT trade school as an apprentice, Kenny has worked his way through different positions before arriving at the role that he now fills as Senior Technology Architect. The primary goal of his position is to build, train and enforce standardization of client IT systems. Each day Kenny has opportunities to learn something new which means that he never stops expanding his knowledge and skillset.

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Company News | Team Member Spotlight

Progress is Always Possible - A Spotlight on Sarah Crofutt

By: Courtney Casey
May 15th, 2019

During her four years at Accent Computer Solutions, Sarah Crofutt has seen many changes, both in her role and in the company as a whole. The job she’s doing today as Resource Coordination Specialist is very different from where she began four years ago as a Dispatcher, and the company has undergone a major shift in its organization. This reorganization was so dramatic that it’s referred to internally as “Evolution”. Sarah has never been as involved in company change as she has at Accent, nor has she ever had an employer that requests and welcomes employee input like Accent does.

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Company News | Team Member Spotlight

No One Carries the Load Alone at Accent - A Spotlight on Johnny Olesh

By: Courtney Casey
April 30th, 2019

If Johnny Olesh were a race car driver, the first thing that he would do when he crossed the finish line would be to acknowledge and thank his pit crew. As a team service manager at Accent, Johnny doesn’t drive a race car, he manages a team of IT professionals who consistently receive the highest in client satisfaction ratings. Working with his team is the best part of working at Accent for Johnny, and he much prefers that they receive recognition instead of him.

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Company News | Team Member Spotlight

It’s All About the Pro-Employee Environment for John

By: Courtney Casey
March 6th, 2019

When John Leete wanted to move back to California from Denver, it was his experience in the IT industry that helped him land a job as a Systems Administrator with Accent Computer Solutions. It wasn’t until some 100 days later, however, that he realized how very fortunate he was to become a part of an organization that was not only welcoming and supportive, but overwhelmingly pro-employee.

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Company News | Team Member Spotlight

Josh Builds His Technical Skillset and Meets Career Goals at Accent

By: Courtney Casey
February 13th, 2019

When Josh Garofolo started working at Accent Computer Solutions, he had his sights set on being a Technology Architect, but he wasn’t quite ready for that position yet. Over the next six years, he went from being a Help Desk Technician, to a Project Engineer, to a Technology Architect. As he advanced, he gained the knowledge and experience he needed to reach his goal, and now he’s a member of a collaborative team that designs and implements complex technology improvements for Accent clients.

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Company News | Team Member Spotlight

Erica Finds Career Growth and Spontaneous Cheering at Accent

By: Courtney Casey
January 25th, 2019

Have you ever called a company and gotten the run-around, as if no one knew what was going on or how to get answers? We don't want that to be the case when clients call us, that's why we have Client Success Managers like Erica Almendarez on our team. The Client Success Manager position was created to be a communication hub for clients, to give them a go-to person who had the answer or could find the answer to any question they might have. Erica was one of the first people to fill this role at Accent so you can say that she was kind of a pioneer.

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