The IT Support Learning Hub
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
Moving to the Cloud isn’t really a trend anymore, it’s basically a part of daily work life. The hybrid method of having local and Cloud-based services has really taken a life of its own. That being said, what do you, as the CEO, need to know about the Cloud? Accent Computer Solutions, Inc. has been working with CEOs since before the Cloud became a buzzword. When we’re talking about the Cloud, a few questions always come up. Questions like “Will the Cloud work for my company” or “does moving to the Cloud mean my IT support costs go down?” These are important questions.
When your system is down or emails can’t be sent, who do you call? And no, the answer isn’t Ghost Busters. But, really: what do you do when something goes wrong? Take a moment and think about how you do your job. How your employees do their jobs. How the company runs... Most of what you depend on is technology-based, right?
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
Outsourcing to a local IT support company has become very popular with big and small businesses alike. Companies have improved efficiency and increased their bottom line using an outsourced partner.
The "Tech Age," has been upon us for quite some time. Most of us feel pretty comfortable with the everyday task of operating our smartphones and tablets, but business technology is a whole other obstacle.
We are always on the go, and to support our need for speed habit, coffee shops, hotels, and even gas stations now have WiFi. Unfortunately, that airport WiFi isn't nearly as secure as you'd like to think it is. I know what you're thinking. But I use passwords. And passwords, while a great first step, don't change the fact that you are sharing a network with A LOT of people.
You have antivirus, right? Of course you do! (I hope.) And while it in of itself is an excellent step, it’s not the end of the story. Having antivirus is only one step toward protecting your company. Engineers at Accent Computer Solutions, Inc. work daily with small to mid-size business to ensure that their antivirus is doing not only what it should, but also that it is running correctly. And while we are glad you have antivirus, let’s explore why simply having it is not enough, and how to make sure that the one you have is running on all cylinders.
We all do it. Freak out when our computer is running slowly. Not only is it annoying, but it also holds us back from getting our work done. With over 30 years of experience, we at Accent Computer Solutions, Inc. have fielded thousands of questions like, “Why is my computer so slow?” or “How can I make my computer faster?”. We’ve also defused a lot of “I’m going to throw this computer out of a window” situations.
The Internet has changed how we do business. Now if only I had $1 for every time I heard that, the Internet would’ve also changed my tax bracket. In all sincerity, IT departments have the challenge of keeping your network safe. With the growing number of cyber threats and the amount of data companies are storing today, IT is in a real pickle. Security is of the utmost importance, so it’s scary when a vendor asks for access to your network.
In today’s tech-savvy world, antivirus is a must. Thankfully you have antivirus, and you’re rocking along. (You do have antivirus, right?) The IT world is full of hackers doing everything in their power to get around every type of defense. Honestly, at this point, it seems like there’s a “new major threat" every week, who can keep up?
The discussion of IT maintenance cost is a big one in the IT world. Marty Kaufman, President and owner of Accent Computer Solutions, Inc., travels all over Southern California consulting with executives about IT and IT Department performance. Marty is very familiar with the frustrations of investing large sums of money into IT, and the woes of not getting the kinds of results that were expected. To combat this feeling of loss, Marty helps CFOs understand the different types of IT costs. He categorizes the costs accordingly and helps them figure out what their IT maintenance costs should be.