<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=573132769549581&amp;ev=PageView&amp;noscript=1">

The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Getting Better IT Results | Tech Girl

The Difference Between Data Backup, Disaster Recovery, and Business Continuity

By: Courtney Casey
January 15th, 2019

I’m sure you’ve heard the terms “backup,” “disaster recovery,” and “business continuity.” What most business owners do not realize is that these are three separate things and without all three pieces, their business is in a vulnerable position. Data Backup First off, data backup is just copying your data onto another device. This could be a tape drive, an external hard drive, or an offsite backup. In most of these forms, your data is being stored in a raw format. This means that your applications, configurations, and network settings are not being backed up with it, so if you needed to restore, or recover, your network from the data backup, you may be down for days or weeks.

Read More

Share

Blog Feature

Business Planning | Getting Better IT Results | Improving Productivity | Tech Girl

Six Business Technology Problems to Solve This Year

By: Courtney Casey
January 10th, 2019

Did you make any new year's resolutions as the calendar turned over to 2019? In addition to the usual personal resolutions, such as eating healthy and spending more time with family, I encourage business owners and managers to add a few business resolutions to their list. Information technology is critical to operations for most companies and has the power to stop, or at least disrupt, business if things aren’t going well. When utilized properly, information technology can give companies a strategic advantage and help them accomplish their business goals and objectives.

Read More

Share

Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

Tech Girl

How to Keep Your Data Safe & Business Running During California's Fire Season

By: Courtney Casey
November 28th, 2018

It’s that time of year in California. Dry brush and Santa Ana winds put thousands of lives, homes, and businesses at risk. The recent Woolsey and Camp fires remind us that wildfires can start any time and they make quick work of any area, destroying everything in their path.

Read More

Share

Blog Feature

Tech Girl | Improving Productivity

6 Reasons to Get Excited About Upgrading to Windows 10

By: Courtney Casey
October 30th, 2018

As you may have heard, Microsoft will be saying its official goodbye to Windows 7 on January 14, 2020. The “end of life” of an operating system means that they will no longer be releasing any of the updates that keep it safe and secure.

Read More

Share

Blog Feature

Tech Girl | Tech Tips

How to Make Sure Your Emails Get Delivered, Not Blacklisted

By: Courtney Casey
August 20th, 2018

You’ve just typed up your monthly email to your loyal followers and clients and you hit the magic button — send!

Read More

Share

Blog Feature

Tech Girl | Strategic Technology Planning

The End is Near for Windows 7: Start Planning For Windows 10 Now

By: Courtney Casey
July 2nd, 2018

January 14, 2020 marks the end of support for one of the most popular operating systems for businesses – Windows 7. It was released in 2009 and has served us well, but the end is near and it’s time to start planning your transition.

Read More

Share

Blog Feature

Tech Girl | Tightening IT Security

Your IT Support Provider's Role in Regulatory Compliance

By: Courtney Casey
May 29th, 2018

With the recent enforcement of the European Union’s General Data Protection Regulation (GDPR) on May 25, 2018, there’s been a lot of talk regarding regulatory compliance; specifically, who is responsible for what.

Read More

Share

Blog Feature

Tightening IT Security | Tech Girl

Top 6 Cyber Security Basics for Small Businesses

By: Courtney Casey
April 27th, 2018

    Most small business executives agree that cyber security threats are real. From malware to phishing scams, many have gone through the pain of losing data, money, productivity, or all of the above. If you haven’t suffered a loss yet, you should count yourself among the lucky. You know that your company data should be secured as much as possible, but cyber security is an expansive topic with many areas to cover, so where do you start?

Read More

Share

Blog Feature

Tech Girl

Local Business Leaders' Predictions Focus on Technology and Customer Experience

By: Courtney Casey
February 5th, 2018

To get some insights into what we can expect in 2018, I reached out to a few Southern California executives in varying fields and asked them what their predictions were for the year. Once I gathered the data, a few themes emerged. Not surprisingly, many of them had to do with technology, or the impact technology is having on other areas of business. Here are a few of the trends we can expect this year:

Read More

Share

Blog Feature

Tech Girl | Remote Working

Easy Ways to Make Remote Employees Feel Close and Connected

By: Courtney Casey
January 1st, 2018

    Working remotely is the new normal for many business people today. But with everyone spread apart, how do you keep everyone on the same page? And how do you create a cohesive team when some of the team members don’t get to interact with each other on a regular basis? It's a common challenge; one that I face too.

Read More

Share