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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Tech Tips & Trends | Microsoft 365

Best Email Signature Management Options for Microsoft Office 365

By: Courtney Casey
August 7th, 2020

Business owners know how important it is to portray a consistent and professional image. Part of that image includes your email signature. Email signatures are a great opportunity to brand every message you send when communicating with clients, prospects, and vendors. A cohesive email signature leaves an impression and helps develop brand recognition and trust in the long run.

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Tech Tips & Trends | Remote Work

Video Conferencing Options: Zoom vs. Microsoft Teams vs. GoToMeeting

By: Courtney Casey
July 28th, 2020

Video conferencing and virtual collaboration are a major part of the business world today. Many companies are asking some (if not all) of their employees to work from home, causing the demand for teleconferencing to skyrocket. With so many video conferencing tools to choose from -- how do you know which one is right for your business? In this article, we'll compare the three most popular business video conferencing platforms (Zoom, Teams, and GoToMeeting) in four key areas -- functionality, integration, cost, and security. This will help give you a clear picture of which video conferencing option is best for your specific needs.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Executive Insights | Tech Tips & Trends

Top 5 Business Trends From COVID-Life That Are Here to Stay

By: Marty Kaufman
July 8th, 2020

Whether we like it or not, the business world has changed because of COVID-19. Even as the virus begins to fade in certain regions of the globe, its effects remain. What will the long-term impacts of our "new normal" in the workplace be? None of us know for sure, but we’re seeing a few trends with staying power.

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Tech Tips & Trends | Remote Work

Video Conferencing is Here to Stay: How to Have Better Virtual Meetings

By: Courtney Casey
July 6th, 2020

The COVID-19 pandemic has impacted all parts of the business world. From social distancing to a fully remote workforce, companies are continuing to adapt to the "new normal," with varying degrees of success. One of those adaptations has been the use of video conferencing technology for virtual meetings.

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Blog Feature

Cyber Security | Tech Tips & Trends

Best Practices to Securely Work from Home

By: Courtney Casey
March 27th, 2020

Now that you're working from home, there are a few security best practices to follow to help make sure you and your company are protected from cyber security threats. For example, have you thought about the security of your home network with all of your "things" connected to it? Don't forget that working securely has as much to do with your actions as it does with your IT environment, so don't let your new work location let down your guard.

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Business Planning | Better IT Results | Tech Tips & Trends

Top 10 Tips to Select the Best IT Support Company

By: Courtney Casey
December 18th, 2019

You’re gearing up to pick the best outsourced IT company for your business, excited about the potential benefits!  But you aren’t 100% sure how to pick the best managed IT services provider. Or maybe you’ve narrowed it down, but now you’re stuck in a dead tie. Accent Computer Solutions, Inc. has been helping companies develop their best IT strategy for over 30 years. A topic that frequently comes up is, “How can I compare IT support companies? What criteria should I evaluate?”   Since we talk about it often, we’ve compiled a list to help narrow down your search for the right IT support!

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Cyber Security | The IT Help Desk | Tech Tips & Trends

5 Password Policy Guidelines for Small to Mid-Size Businesses

By: Courtney Casey
November 4th, 2019

Microsoft research shows that 90% of all compromised passwords come from a data breach. You read that right - 90%! Criminals use tools that can guess thousands of passwords a minute. Their goal is to wreak havoc on your network and steal your trade secrets. But, not all these criminals are hacking masterminds. These attacks can also be a result of a coworker or family member snooping around.

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Blog Feature

Cyber Security | Training | Tech Tips & Trends

Behavior-Based Training Essential for Email Security

By: Shantae' Hansen
September 18th, 2019

Email communication is a necessity in any organization, which also makes it a breeding ground for cyber attackers. All too often, we hear from executives about concerns that email will become an open door for a data breach or malicious software such as a virus. They ask us, “How can we tighten email security to avoid becoming a victim of these hackers?"

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Cyber Security | Tech Tips & Trends

Why Are Real Emails Getting Stuck in My Spam Filter? The Unintended Consequences of Spam Filtering

By: Kenny Riedell
July 5th, 2019

I got a call from a client recently asking, “Why are emails from my customers getting caught in my spam filter instead of sent to my inbox?” Fair question. The emails he was referencing were from a customer that he communicates with all the time. And to make matters worse, he didn’t even know the emails had been sent until a customer called to ask why he hadn’t been responding. He was understandably frustrated.

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Tech Tips & Trends

3 Time-Saving Computer Tips to Help You Work More Effectively

By: Accent Computer Solutions
May 31st, 2019

Have you ever wanted your work days to be a little easier, or to get things done just a little  faster? Technology makes us more productive in a lot of cases, but it can also slow us down if we aren’t familiar with the best ways to use it. Luckily, many time-saving features are built-in and easy to use.

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