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The ACCENT Learning Hub

The IT Services & Cyber Security Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Tech Tips & Trends

8 Best Computers & Laptops for Your Small Business [2022]

By: Accent Computer Solutions
May 10th, 2022

Computers are an integral part of business environments today. They can also be expensive, so you want to make sure you’re investing in the right ones. At Accent, our clients often ask us, “Which computers should I buy for my employees?” That’s a great question. It can be nearly impossible to know if you’re buying what your employee needs, especially with all the options available on the market. Because we’re often asked this question, we‘ve compiled a list of the computers we often recommend. Although we chose these computers with peak business performance in mind, they’re also sleek, fun machines to use.

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Tech Tips & Trends

7 Information Technology (IT) Buzzwords You Can’t Afford to Ignore in 2022

By: Courtney Casey
January 14th, 2022

It’s easy to fall behind on the latest technology lingo. After all, new information technology (IT) buzzwords and acronyms pop up on a seemingly daily basis. We’re here to help. We’ve compiled a list of 7 IT buzzwords you’ve probably heard but may not know exactly what they mean, why they’re important, and how they relate to your business.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Cyber Security | Tech Tips & Trends

4 Ways to Increase Your Cyber Security Defenses

By: Courtney Casey
October 4th, 2021

As if we didn’t have enough to deal with during a pandemic, cyber criminals have increased their attempts to take over accounts, invade networks, kidnap data, and generally wreak havoc throughout 2020 and 2021.

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Cyber Security | Training | Tech Tips & Trends

How Email Security Awareness Training Protects Against Phishing Scams

By: Shantae' Hansen
November 3rd, 2020

There’s a new term you should learn if you don't know it already: Business Email Compromise (BEC). It’s a formal way of saying someone’s email was used as a part of a cyber attack. The FBI calls BEC “one of the most financially damaging online crimes” and according to the cyber security awareness training company, KnowBe4, more than 90% of successful data breaches began with an email tactic called phishing. Phishing is an email scam designed to trick your user into doing some kind of action, like clicking a link or downloading a file, to get access to your organization’s network. Email is a prime target for cyber criminals and it continues to be a necessity in business, even though executive concerns about email security are increasing.

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Tech Tips & Trends | Microsoft 365

Best Email Signature Management Options for Microsoft Office 365

By: Courtney Casey
August 7th, 2020

Business owners know how important it is to portray a consistent and professional image. Part of that image includes your email signature. Email signatures are a great opportunity to brand every message you send when communicating with clients, prospects, and vendors. A cohesive email signature leaves an impression and helps develop brand recognition and trust in the long run.

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Tech Tips & Trends | Remote Work

Video Conferencing Options: Zoom vs. Microsoft Teams vs. GoToMeeting

By: Courtney Casey
July 28th, 2020

Video conferencing and virtual collaboration are a major part of the business world today. Many companies are asking some (if not all) of their employees to work from home, causing the demand for teleconferencing to skyrocket. With so many video conferencing tools to choose from -- how do you know which one is right for your business? In this article, we'll compare the three most popular business video conferencing platforms (Zoom, Teams, and GoToMeeting) in four key areas -- functionality, integration, cost, and security. This will help give you a clear picture of which video conferencing option is best for your specific needs.

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Executive Insights | Tech Tips & Trends

Top 5 Business Trends From COVID-Life That Are Here to Stay

By: Marty Kaufman
July 8th, 2020

Whether we like it or not, the business world has changed because of COVID-19. Even as the virus begins to fade in certain regions of the globe, its effects remain. What will the long-term impacts of our "new normal" in the workplace be? None of us know for sure, but we’re seeing a few trends with staying power.

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Tech Tips & Trends | Remote Work

Video Conferencing is Here to Stay: How to Have Better Virtual Meetings

By: Courtney Casey
July 6th, 2020

The COVID-19 pandemic has impacted all parts of the business world. From social distancing to a fully remote workforce, companies are continuing to adapt to the "new normal," with varying degrees of success. One of those adaptations has been the use of video conferencing technology for virtual meetings.

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Cyber Security | Tech Tips & Trends

Best Practices to Securely Work from Home

By: Courtney Casey
March 27th, 2020

Now that you're working from home, there are a few security best practices to follow to help make sure you and your company are protected from cyber security threats. For example, have you thought about the security of your home network with all of your "things" connected to it? Don't forget that working securely has as much to do with your actions as it does with your IT environment, so don't let your new work location let down your guard.

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Cyber Security | Tech Tips & Trends

Why Are Real Emails Getting Stuck in My Spam Filter? The Unintended Consequences of Spam Filtering

By: Kenny Riedell
July 5th, 2019

I got a call from a client recently asking, “Why are emails from my customers getting caught in my spam filter instead of sent to my inbox?” Fair question. The emails he was referencing were from a customer that he communicates with all the time. And to make matters worse, he didn’t even know the emails had been sent until a customer called to ask why he hadn’t been responding. He was understandably frustrated.

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