The IT Support Learning Hub
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
I got a call from a client recently asking, “Why are emails from my customers getting caught in my spam filter instead of sent to my inbox?” Fair question. The emails he was referencing were from a customer that he communicates with all the time. And to make matters worse, he didn’t even know the emails had been sent until a customer called to ask why he hadn’t been responding. He was understandably frustrated.
Have you ever wanted your work days to be a little easier, or to get things done just a little faster? Technology makes us more productive in a lot of cases, but it can also slow us down if we aren’t familiar with the best ways to use it. Luckily, many time-saving features are built-in and easy to use.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
Do you have an Alexa or Google Assistant at home? How about a fitness tracker? Does your doorbell have a security camera that lets you know when someone's on your front porch? Will you get an alert if there’s a water leak in your basement? Will your window shades automatically close when the sun reaches a certain intensity? Does your car parallel park by itself? All of these technologies are a part of the Internet of Things (IoT) and, as consumers, we’re jumping on the IoT bandwagon because of the conveniences and new capabilities this emerging technology provides. It’s only natural that we want to utilize IoT technology in our businesses, too. Before you start plugging a myriad of devices into your network, make sure that IoT fits into your IT strategy to ensure it's a good investment.
Want to make sure your smartphones, tablets, and other mobile devices are as secure as possible? Check out this 90-second video tip from Chris, one of Accent’s vCIOs, with 3 tips to secure your mobile devices.
You’ve just typed up your monthly email to your loyal followers and clients and you hit the magic button — send!
Everyone should worry about online safety. This is especially true when it comes to business and personal information, like banking records, payroll, or trade secrets. And while passwords can go a long way, unfortunately, they are getting easier to crack. So, what can you do? How do you protect your business from hackers and cybercriminals running amuck on the internet?
The speed at which your server operates can vary and that speed can affect your ability to work efficiently. Typically, the biggest performance limitation is storage. Some of the quickest server storage on the market right now is becoming more affordable and this could be big news for you.
Microsoft research shows that 90% of all compromised passwords come from a data breach. You read that right - 90%! Criminals use tools that can guess thousands of passwords a minute. Their goal is to wreak havoc on your network and steal your trade secrets. But, not all these criminals are hacking masterminds. These attacks can also be a result of a coworker or family member snooping around.
Companies have been announcing new products like their hosting an award show for a while now. Usually they’re announcing slight upgrades or changes to their products that we yawn through, knowing that it’s not that big of a deal. But this time around, Google introduced something that could change the world as we know it. Pixel Buds. With the introduction of the Pixel Buds, what can small businesses gain? Let’s explore what Pixel Buds are, and how a real-time voice translator could be BIG news.
Most of us thought we’d be buzzing round like the Jetsons in the early 2000's. Life, as we know it today, isn’t flying cars and robot maids, or at least yet. But we have made huge jumps into the realm of artificial intelligence (AI). The question begs an answer, what does this mean for small business? I know AI seems intimidating and complicated, but unknowingly, you're probably already using it. Let's examine how you likely use AI, and how your small business might use it in the future.