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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

Technology Planning | Cyber Security

Acceptable Use Policy: What Is It, What's Included and Why Is It Important for Businesses?

By: Courtney Casey
August 26th, 2020

Technology is a vital aspect of society and involved in nearly every type of industry and business today. It's hard for most people to go for an hour, let alone a day, without looking at their cellphones. Although the digital explosion has been great for connecting anytime, anywhere, there are inherent security risks involved with technology.

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Technology Planning | Digital Transformation

The Future of the Business Phone System in a Work-From-Home World

By: Ammon Becar
August 13th, 2020

Technology tools have never been more important than during these past few months of the COVID-19 pandemic. With so many people working from remote locations, and businesses increasing their reliance on digital methods to do business, technology has made it possible for businesses to survive, and even thrive. For many organizations, the way that they managed voice communications had a big impact on their experience.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Technology Planning

Bringing Work Computers Back to the Office: How to Reconnect Work Computers to the Office Network Without Compromising Security

By: Chris Frye
July 14th, 2020

Most companies didn't have employees take the computer from their office desk home when the COVID-19 stay-at-home orders went into effect, but some didn't have a choice. Buying and deploying company laptops for every employee at a moment’s notice wasn’t feasible, and that’s okay. You had to keep operations running and avoid downtime, so employees took their desk computers home in a hurry to stay productive.

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Blog Feature

Cloud Computing | Technology Planning

10 Precautions Your Business Should Take When Transitioning to the Cloud

By: Courtney Casey
June 1st, 2020

More and more businesses are moving parts or all of their IT operations to the cloud. According to one estimate, in 2019 about 60% of business workloads were being hosted in the cloud. And that figure can only be expected to increase. For many businesses, the advantages the cloud offers, such as reduced costs, increased flexibility, higher scalability, and easier disaster recovery, are too compelling to forego.

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Blog Feature

Technology Planning | Business Planning | Remote Work

Will People Come Back to the Office? Plan Now to Get the Most out of Your Business

By: Marty Kaufman
May 29th, 2020

The Memorial Day holiday is behind us, signaling the start of summer. I hope you were able to enjoy some family time along with your favorite foods over the three-day weekend. I am so thankful to everyone in all branches of the United States Armed Forces who currently protect our freedoms as Americans. I pay homage to those who have given their lives for us. As we move into June, I wonder how you spent the month of May. For me, this past month was used to get the planning and financial juices flowing. Here at Accent, we spend quite a bit of time with business planning and this includes thinking about the business of business, and the role that Information Technology plays in shaping the workplace.

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Technology Planning | Executive Insights | Cyber Security

Where We Go From Here: Building Resilience in Remote Work and Security

By: Marty Kaufman
April 29th, 2020

The month of April has been filled with web meetings and uncertainty.  While we've been advancing our video skills more than we ever thought possible, we’ve also been figuring out how to maneuver through our new circumstances. Like many of you, I have been working hard on getting paperwork together and submitting applications for the Payroll Protection Program. 

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Technology Planning | Executive Insights | Cyber Security

Remote Workers and Security: Staying Safe in Changing Times

By: Marty Kaufman
March 31st, 2020

I don’t even know where to start. If you’d have told me two months ago that we’d be debating over which businesses are “essential” and that millions of Americans would be sent home to work overnight, I would’ve told you you’re crazy. But here we are.

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IT Cost Management | Technology Planning | Business Planning | Better IT Results

4 Ways To Reduce IT Costs Right Now

By: Courtney Casey
March 31st, 2020

Operating a business is expensive. Between payroll, materials, taxes, equipment, legal services, etc., it’s no surprise that every business owner would like to lower their costs to improve their margins. It seems like almost every day, a business executive tells me that they want lower IT costs without sacrificing service. There are four key areas I tell business leaders to check first to ensure they are maximizing the results from their IT investment.

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Blog Feature

Technology Planning

How Technology and Automation Can Help Your Business Survive the Next Recession

By: Courtney Casey
February 24th, 2020

More than a decade ago, the U.S. economy was hit by the biggest economic downturn since the Great Depression.  In the early months of the recession, American businesses lost an average 800,000 jobs per month as the economic growth declined at more than 8% during the 4th quarter of 2009 and the 1st quarter of 2009.

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IT Support FAQs | Technology Planning | Better IT Results | Tech Girl

Types of Outsourced IT Support Services: Which Model is Best for Your Business?

By: Courtney Casey
November 18th, 2019

Whether your company has 15 employees or 50,000, it is imperative that your technology consistently works how it’s supposed to. You need a clear vision of where technology is going in your business, and you need to get rid of roadblocks that are holding the company back from achieving its goals.

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