The IT Support Education Center
The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.
There’s a new term you should learn if you don't know it already: Business Email Compromise (BEC). It’s a formal way of saying someone’s email was used as a part of a cyber attack. The FBI calls BEC “one of the most financially damaging online crimes” and according to the cyber security awareness training company, KnowBe4, more than 90% of successful data breaches began with an email tactic called phishing. Phishing is an email scam designed to trick your user into doing some kind of action, like clicking a link or downloading a file, to get access to your organization’s network. Email is a prime target for cyber criminals and it continues to be a necessity in business, even though executive concerns about email security are increasing.
A common frustration among business executives is that they’re spending all this money on computers for their employees and they keep having to replace them sooner than expected. Sometimes it’s because the computer’s performance has slowed down to a crawl and is hindering productivity; other times, the computer breaks due to rough treatment. Regardless of the reason, you want to get the most out of your investment and extend the life as long as possible. After all, computers aren’t cheap and replacing them is no fun. We get it.
Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.
Employees have a wide range of skill sets, and the ability to use technology effectively isn’t always one of them. Business owners and managers frequently ask about the best ways to train employees on technology. Most of the time, they’re asking for basic Microsoft Office training. The good news is, there are a ton of free and low-cost training resources available.