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The ACCENT Learning Hub

The IT Support Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Cyber Security | Training | Tech Tips & Trends

How Email Security Awareness Training Protects Against Phishing Scams

By: Shantae' Hansen
November 3rd, 2020

There’s a new term you should learn if you don't know it already: Business Email Compromise (BEC). It’s a formal way of saying someone’s email was used as a part of a cyber attack. The FBI calls BEC “one of the most financially damaging online crimes” and according to the cyber security awareness training company, KnowBe4, more than 90% of successful data breaches began with an email tactic called phishing. Phishing is an email scam designed to trick your user into doing some kind of action, like clicking a link or downloading a file, to get access to your organization’s network. Email is a prime target for cyber criminals and it continues to be a necessity in business, even though executive concerns about email security are increasing.

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IT Cost Management | Better IT Results | Training

How to Get the Most Out of Your Computers: Extending the Life of Your Business Laptops & Workstations

By: Accent Computer Solutions
March 27th, 2019

A common frustration among business executives is that they’re spending all this money on computers for their employees and they keep having to replace them sooner than expected. Sometimes it’s because the computer’s performance has slowed down to a crawl and is hindering productivity; other times, the computer breaks due to rough treatment. Regardless of the reason, you want to get the most out of your investment and extend the life as long as possible. After all, computers aren’t cheap and replacing them is no fun. We get it.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Training

Free and Low Cost Microsoft Office Training Options

By: Courtney Casey
March 26th, 2018

  Employees have a wide range of skill sets, and the ability to use technology effectively isn’t always one of them. Business owners and managers frequently ask about the best ways to train employees on technology. Most of the time, they’re asking for basic Microsoft Office training. The good news is, there are a ton of free and low-cost training resources available.

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