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The ACCENT Learning Hub

The IT Services & Cyber Security Education Center

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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IT Management

How Do I Find the Right IT Manager for My Small or Mid-Market Business?

By: Barry Cavener
May 3rd, 2022

You’re looking for an IT manager to manage and maintain your business network, and you’re wondering how to make sure they’re the right fit. After all, you’re going to invest a lot into this person, so you want the most qualified, reliable, and capable person for the job. Or, as EOS would say, you need someone who “gets it, wants it, and has the capacity to do it.”

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Tech Girl | IT Management

10 Most Common Technology Problems for Small Businesses [Updated for 2022]

By: Courtney Casey
March 25th, 2022

Information technology is critical to operations for most companies and has the power to catapult growth when utilized effectively. Conversely, powerful business tools can quickly become frustrating and expensive roadblocks to achieving business objectives if things aren’t going well with IT. Through extensive conversations with many executives about their IT situations, some common themes have emerged. These are the top 10 most common IT problems that small and middle-market businesses face.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

IT Management

7 IT KPIs and Metrics Executives Should Be Tracking

By: Courtney Casey
March 7th, 2022

Almost no company can function in today’s world without information technology (IT). From sole proprietorships to Fortune 500s, successful businesses require the right IT strategy and management to gain a competitive advantage and thrive. But IT is complicated, and it can be hard to know if your IT department – whether it’s in-house, outsourced, or a combination of the two – is going in the right direction to support your company’s goals. So, how do you cut through the complexity to see what’s working and what’s not?

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