<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=573132769549581&amp;ev=PageView&amp;noscript=1">

The IT Services & Support Learning Hub

The ACCENT Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

Blog Feature

IT Untangled

3 Realities When Transitioning to a New Work Computer

By: Brian Modrak
April 20th, 2018

I have a son with a birthday coming up, and we were discussing getting him a new remote-controlled car. Thankfully, someone remembered the batteries.  I can still remember being a kid on Christmas morning. I had finally gotten that remote-controlled car I’d been waiting for. I happily opened all the packaging and got ready for the beautiful day awaiting me, only to find...

Read More

Share

Blog Feature

IT Untangled

Social Networking Safety Tips - The IT Help Desk

By: Ryan Ziska
April 4th, 2018

  An article published by the American Academy of Pediatrics in 2010 estimated the average teenager consumed nearly 11 hours of media per-day, with one and a half hours spent on social media.  A follow-up article by online marketing firm Mediakix showed social media usage had jumped in 2016 to 1 hour and 56 minutes after studying statistics gathered from YouTube, Facebook and industry analyst. 

Read More

Share

Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

Blog Feature

IT Untangled

Data Backup and Data Storage Options for Small Businesses - IT Untangled

By: Brian Modrak
April 2nd, 2018

    True story: My friend came to me a while back, and she was somewhere between horribly sad and somewhat terrified. She looked like she was absolutely broken. It turned out that her laptop hard drive had died, and all of her first child's pictures were gone along with it.  She had downloaded the pictures from her camera to her laptop, and then erased the memory card on her camera… to make room for more photos of course. She never expected for the hard drive to fail. But really, most of us aren't planning these types of events. And, of course, they always seem to happen at the worst time. 

Read More

Share

Blog Feature

Improving Productivity | IT Untangled

IT Untangled: 3 Questions to Ask for Faster (and Safer) Office WiFi

By: Brian Modrak
February 14th, 2018

    Ever asked yourself this question: “What are people doing on my Wifi?” I think about this at home with my kids all the time, but have you asked it about your business environment? Do you have a good idea of what's going on with your network, including wireless activities?   I imagine you’re like me and Pinocchio – We all dream of being free of the things that bind us, and this definitely includes the wires keeping us at our desks. 

Read More

Share

Blog Feature

IT Untangled

Microsoft Office 2016 vs. Office 365 vs. Microsoft 365 vs. Office Online

By: Mireya Fernandez
December 21st, 2017

If you read the title of this article and thought, “wait – aren’t those all the same thing,” you’re not alone. Confusing as it is, Microsoft has created 4 different product lines with extremely similar names. Each software is good for its own scenarios, but figuring out which is best for your business can be a challenge. And to cloud the situation even further, each product also has different bundles, features, and services. Let’s take a closer look at how each option compares to the other.

Read More

Share

Blog Feature

IT Untangled

IT Untangled: 3 Ways to Maximize Remote Employee Performance

By: Mireya Fernandez
October 19th, 2017

Remote employees are only growing in popularity in the business world. Working from home gives companies the opportunity to hire people outside of their immediate area. It’s really a win-win for business and employees alike. Having greater access to talent means better business overall. And working from home is a SUPER perk for employees. Accent Computer Solutions, Inc. is no stranger to remote employees. Most of our employees are Southern California locals, but several are completely remote, spread as far as Louisiana. While others are what we call “flex-remote.” They split their time between working from home and coming into the office. For some, that means being in the office a few times a week; for others, it means coming in weekly or monthly.

Read More

Share

Blog Feature

IT Untangled

IT Untangled: Do Water Districts Need Different IT Support?

By: Mireya Fernandez
September 21st, 2017

Water districts play a huge role in everyone’s life. Thanks to them, we have clean water in our homes, offices, and schools. But when you think “water districts,” you don’t think of information technology (IT). Like any other office building or company, they still need phone systems, workstations, and Internet service. Plus, don’t forget security is a must no matter what industry you are in.

Read More

Share

Blog Feature

IT Untangled

IT Untangled: What's Network Support and Why Does My Business Need It?

By: Mireya Fernandez
September 19th, 2017

You have probably heard the phrase “the network” a lot of times. And the phrase that usually follows it is “network support.”  But what is the network, and why does it need support? It can be super overwhelming because there are so many kinds of support – software support, server support, hardware support – and they all sound the same. We get it.

Read More

Share

Blog Feature

IT Untangled

IT Untangled: Office 365 Password Troubleshooting - I Forgot My Password

By: Mireya Fernandez
September 7th, 2017

We’ve all been there! You’ve tried every username and password combination you can think of and yet you still can’t reset your Office 365 account. It’s beyond frustrating, and of course there’s that slight feeling of foolishness -- Did I really forget this, REALLY?!?! But have no fear, our help desk engineers, here at Accent Computer Solutions, Inc. happily tackle problems like this daily. And together with them, we've created this step-by-step guide to help you regain access to your account.

Read More

Share

Blog Feature

IT Untangled

IT Untangled: What Do IT Managers Do?

By: Mireya Fernandez
August 31st, 2017

We all know what doctors do, right? If you don’t feel well, you make an appointment, and they help you figure out what’s wrong. What an IT Manager does seems vague to business owners for two reasons. One, it’s a lot of behind the scenes work. And two, they don’t know how to measure performance, so the IT Manager keeps “doing what he does.”

Read More

Share