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The ACCENT Learning Hub

The ACCENT Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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IT Untangled

IT Untangled: 3 Ways to Maximize Remote Employee Performance

By: Mireya Fernandez
October 19th, 2017

Remote employees are only growing in popularity in the business world. Working from home gives companies the opportunity to hire people outside of their immediate area. It’s really a win-win for business and employees alike. Having greater access to talent means better business overall. And working from home is a SUPER perk for employees. Accent Computer Solutions, Inc. is no stranger to remote employees. Most of our employees are Southern California locals, but several are completely remote, spread as far as Louisiana. While others are what we call “flex-remote.” They split their time between working from home and coming into the office. For some, that means being in the office a few times a week; for others, it means coming in weekly or monthly.

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IT Untangled

IT Untangled: Do Water Districts Need Different IT Support?

By: Mireya Fernandez
September 21st, 2017

Water districts play a huge role in everyone’s life. Thanks to them, we have clean water in our homes, offices, and schools. But when you think “water districts,” you don’t think of information technology (IT). Like any other office building or company, they still need phone systems, workstations, and Internet service. Plus, don’t forget security is a must no matter what industry you are in.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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IT Untangled

IT Untangled: What's Network Support and Why Does My Business Need It?

By: Mireya Fernandez
September 19th, 2017

You have probably heard the phrase “the network” a lot of times. And the phrase that usually follows it is “network support.”  But what is the network, and why does it need support? It can be super overwhelming because there are so many kinds of support – software support, server support, hardware support – and they all sound the same. We get it.

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IT Untangled

IT Untangled: Office 365 Password Troubleshooting - I Forgot My Password

By: Mireya Fernandez
September 7th, 2017

We’ve all been there! You’ve tried every username and password combination you can think of and yet you still can’t reset your Office 365 account. It’s beyond frustrating, and of course there’s that slight feeling of foolishness -- Did I really forget this, REALLY?!?! But have no fear, our help desk engineers, here at Accent Computer Solutions, Inc. happily tackle problems like this daily. And together with them, we've created this step-by-step guide to help you regain access to your account.

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IT Untangled

IT Untangled: What Do IT Managers Do?

By: Mireya Fernandez
August 31st, 2017

We all know what doctors do, right? If you don’t feel well, you make an appointment, and they help you figure out what’s wrong. What an IT Manager does seems vague to business owners for two reasons. One, it’s a lot of behind the scenes work. And two, they don’t know how to measure performance, so the IT Manager keeps “doing what he does.”

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The Cloud | Business Planning | Getting Better IT Results | IT Untangled

IT Untangled: What Is Hybrid IT?

By: Mireya Fernandez
August 23rd, 2017

To Cloud or not to Cloud, that is the question… Or it WAS the question. Hybrid IT is challenging this idea and it’s changing the conversation entirely. Business executives come to us at Accent Computer Solutions, Inc. to help them figure out the best path for their IT environment. Deciding where your equipment should be and which services you should use are big decisions. There’s a delicate balance between needs and budget. The infrastructure also needs to be adaptable to the ever-changing needs of the marketplace. That’s where hybrid IT comes in handy for some businesses. Let’s explore what hybrid IT is and how it’s working for some  businesses.

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The Cloud | IT Untangled

IT Untangled: Does the Cloud Lower IT Support Costs?

By: Mireya Fernandez
August 16th, 2017

Everyone hates the “B” word – budget.  And while everyone budgets at some point in their life, an IT budget is a beast all its own.   In any business, there is pressure to keep costs down in EVERY department, but because IT isn’t always tangible, there usually seems to be extra pressure on that budget. When posed with the question of conserving cost, does the Cloud actually lower IT costs? Is it really the money-saver it’s portrayed as?  

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Improving Productivity | IT Untangled

IT Untangled: IT and Manufacturing -- The Big Picture

By: Mireya Fernandez
August 11th, 2017

Every industry has specialized information technology (IT) needs. And while some needs spill over into multiple industries, the relationship between manufacturing and IT is a special one. The IT umbrella probably encompasses more than you realize. From accounting software to the assembly lines you use daily – IT is your biggest fan. And as technology and automation become a bigger part of the manufacturing process, the IT department becomes even more critical to keeping it all running.

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IT Untangled

IT Untangled: How to Onboard New Hires with Technology [Free Checklist]

By: Mireya Fernandez
August 4th, 2017

The interview process is finally over! And while you know you’ve picked the best candidate for your business, now comes some work. Onboarding a new person takes more than just HR paperwork. You want to welcome this new person in on the right foot to create a successful new employee dynamic. With 30 years of experience preparing for and setting up new users, we at Accent Computer Solutions, Inc. have outlined a checklist of IT needs to help you set up a successful new employee. If you follow these recommended steps, your new employee will surely feel welcome.

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Improving Productivity | IT Untangled

IT Untangled: Why Is My Internet So Slow? How to Fix Internet Issues

By: Mireya Fernandez
July 26th, 2017

A common, but historically troublesome problem, in the world of small to mid-size business is internet speed.  Network performance can be a pain because it usually has more than one point of failure, and isolating the issue(s) can take some time.

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