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IT Untangled: Do Water Districts Need Different IT Support?

Water districts play a huge role in everyone’s life. Thanks to them, we have clean water in our homes, offices, and schools. But when you think “water districts,” you don’t think of information technology (IT). Like any other office building or company, they still need phone systems, workstations, and Internet service. Plus, don’t forget security is a must no matter what industry you are in.

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Topics: IT Untangled

IT Untangled: What's Network Support and Why Does My Business Need It?

You have probably heard the phrase “the network” a lot of times. And the phrase that usually follows it is “network support.”  But what is the network, and why does it need support? It can be super overwhelming because there are so many kinds of support – software support, server support, hardware support – and they all sound the same. We get it.

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Topics: IT Untangled

IT Untangled: Office 365 Password Troubleshooting - I Forgot My Password

We’ve all been there! You’ve tried every username and password combination you can think of and yet you still can’t reset your Office 365 account. It’s beyond frustrating, and of course there’s that slight feeling of foolishness -- Did I really forget this, REALLY?!?!

But have no fear, our help desk engineers, here at Accent Computer Solutions, Inc. happily tackle problems like this daily. And together with them, we've created this step-by-step guide to help you regain access to your account.

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Topics: IT Untangled

IT Untangled: What Do IT Managers Do?

We all know what doctors do, right? If you don’t feel well, you make an appointment, and they help you figure out what’s wrong. What an IT Manager does seems vague to business owners for two reasons. One, it’s a lot of behind the scenes work. And two, they don’t know how to measure performance, so the IT Manager keeps “doing what he does.”

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Topics: IT Untangled

IT Untangled: What Is Hybrid IT?

To Cloud or not to Cloud, that is the question… Or it WAS the question. Hybrid IT is challenging this idea and it’s changing the conversation entirely.

Business executives come to us at Accent Computer Solutions, Inc. to help them figure out the best path for their IT environment. Deciding where your equipment should be and which services you should use are big decisions. There’s a delicate balance between needs and budget. The infrastructure also needs to be adaptable to the ever-changing needs of the marketplace. That’s where hybrid IT comes in handy for some businesses.

Let’s explore what hybrid IT is and how it’s working for some  businesses.

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IT Untangled: Does the Cloud Lower IT Support Costs?

Everyone hates the “B” word – budget.  And while everyone budgets at some point in their life, an IT budget is a beast all its own.  

In any business, there is pressure to keep costs down in EVERY department, but because IT isn’t always tangible, there usually seems to be extra pressure on that budget. When posed with the question of conserving cost, does the Cloud actually lower IT costs? Is it really the money-saver it’s portrayed as?  

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IT Untangled: IT and Manufacturing -- The Big Picture

Every industry has specialized information technology (IT) needs. And while some needs spill over into multiple industries, the relationship between manufacturing and IT is a special one.

The IT umbrella probably encompasses more than you realize. From accounting software to the assembly lines you use daily – IT is your biggest fan. And as technology and automation become a bigger part of the manufacturing process, the IT department becomes even more critical to keeping it all running.

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IT Untangled: How to Onboard New Hires with Technology [Free Checklist]

The interview process is finally over! And while you know you’ve picked the best candidate for your business, now comes some work.

Onboarding a new person takes more than just HR paperwork. You want to welcome this new person in on the right foot to create a successful new employee dynamic. With 30 years of experience preparing for and setting up new users, we at Accent Computer Solutions, Inc. have outlined a checklist of IT needs to help you set up a successful new employee.

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Topics: IT Untangled

IT Untangled: Why Is My Internet So Slow? How to Fix Internet Issues

A common, but historically troublesome problem, in the world of small to mid-size business is internet speed.  Network performance can be a pain because it usually has more than one point of failure, and isolating the issue(s) can take some time.

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IT Untangled: Anti-Virus vs. Anti-Malware - What’s the Difference?

Bad stuff floating around the Internet has hit infamous levels. We at Accent Computer Solutions, Inc. are getting more and more questions about virus protections from business executives, with good reason.

Cyber security has become the million-dollar question. With cyber hacking success stories like WannaCry, which locked thousands of computers in more than 150 countries, becoming much more common, no wonder security is hot on everyone’s minds.  

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Topics: IT Untangled