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The ACCENT Learning Hub

The IT Support Learning Hub

The most educational business technology blog for Southern California executives, featuring insider tips, articles, and videos on how to get the best IT results.

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Technology Planning | Business Planning | Leadership | Business Technology | Remote Work

Will People Come Back to the Office? Plan Now to Get the Most out of Your Business

By: Marty Kaufman
May 29th, 2020

The Memorial Day holiday is behind us, signaling the start of summer. I hope you were able to enjoy some family time along with your favorite foods over the three-day weekend. I am so thankful to everyone in all branches of the United States Armed Forces who currently protect our freedoms as Americans. I pay homage to those who have given their lives for us. As we move into June, I wonder how you spent the month of May. For me, this past month was used to get the planning and financial juices flowing. Here at Accent, we spend quite a bit of time with business planning and this includes thinking about the business of business, and the role that Information Technology plays in shaping the workplace.

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Remote Work

How Should We Prioritize Our IT Strategy Right Now? IT From the Inside Out

By: Corey Kaufman
May 21st, 2020

These past couple of months have been quite a ride as we’ve had to respond to the implications of the COVID-19 public health crisis.

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Learn how to develop an IT strategy book chapter

Do IT Right: It's Not About The Computers

Optimize your business's IT function, understand proper - and cost effective - IT staffing, and learn from the mistakes others have made.

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Cyber Security | Remote Work

Stop Letting Remote Workers Use Windows 7

By: Courtney Casey
May 11th, 2020

Millions of Americans began working from home for the first time this March. While some companies had the ability to provide laptops or send office desktops home with them, many more required workers to use personal computers and might have inadvertently created a security vulnerability because their computers are still running Windows 7. The process of loading company software onto so many machines left the operating systems as an afterthought. However, support for Windows 7 ended January 14 and your company is facing major risks if it's still in use, even if you have antivirus and a firewall.

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Cyber Security | Business Technology | Remote Work

Security Concerns Cause Gloom for Zoom

By: Courtney Casey
April 21st, 2020

When Boris Johnson, Prime Minister of the UK, sent out a tweet that included his computer screen showing his first cabinet meeting on Zoom, little did he know that he was helping hackers find their way into his meeting. His monitor clearly showed the meeting ID, and sharing it with the whole world on social media was like giving hackers a key to their conference room.

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Remote Work

How to Make Sure Employees Are Productive When Working From Home

By: Courtney Casey
April 14th, 2020

An increasing number of workers are making the transition to remote employment. In fact, a recent study found that there are about 4.3 million remote workers in the United States - and that was before the outbreak of COVID-19. Now, millions more are making the shift to teleworking.

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